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Ticketmaster Jobs (NOW HIRING)

Phoenix Suns

Manager, Ticket Operations

Phoenix, AZ

Utilize Ticketmaster Host, TM1, and Archtics to support daily ticket operations and event execution. * Troubleshoot ticketing issues while providing timely resolutions for internal departments and ...

Player 15 Group

Manager, Ticket Operations

Phoenix, AZ · On-site

Utilize Ticketmaster Host, TM1, and Archtics to support daily ticket operations and event execution. * Troubleshoot ticketing issues while providing timely resolutions for internal departments and ...

ASM Global

Box office ticket seller using the Ticketmaster platform needed. Accept payments via cash and credit card, balance cash drawer after each shift, pleasant with customers, and be a positive point of ...

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How much do ticketmaster jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for ticketmaster in the United States is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What is a Ticketmaster job?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

More about Ticketmaster jobs
What cities are hiring for Ticketmaster jobs? Cities with the most Ticketmaster job openings:
What are the most commonly searched types of Ticketmaster jobs? The most popular types of Ticketmaster jobs are:
What states have the most Ticketmaster jobs? States with the most job openings for Ticketmaster jobs include:
What job categories do people searching Ticketmaster jobs look for? The top searched job categories for Ticketmaster jobs are:
Ticketmaster jobs near you
Infographic showing various Ticketmaster job openings in the United States as of July 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,170 per year, or $18.4 per hour.
Ticketing - Box Office Representative PT

Ticketing - Box Office Representative PT

Nashville Soccer Club

Nashville, TN • On-site

$16.50 - $22.25/hr

Part-time

Posted 2 days ago

Job description

POSITION OVERVIEW
The Ticket Office Representative is a part-time, event-day position responsible for providing exceptional customer service and assisting fans with ticket purchases and inquiries at GEODIS Park. This role plays an important part in delivering a seamless matchday experience by supporting ticket sales, processing transactions, and resolving ticket-related questions. Applicants must reside in the Nashville area.
RESPONSIBILITIES
  • Process ticket sales through Ticketmaster and assist guests with ticket purchases and ticketing issues.
  • Provide clear, friendly, and professional customer service throughout all interactions.
  • Address general inquiries related to seating options, pricing, stadium policies, and event information.
  • Accurately complete credit card and cash transactions in accordance with Club procedures.
  • Reconcile and balance cash drawers at the end of each shift.
  • Support Box Office leadership with additional duties as assigned.

QUALIFICATIONS
  • Prior customer service or ticketing experience preferred, but not required.
  • Strong interpersonal and communication skills, with the ability to remain professional in a fast-paced environment.
  • Ability to learn and navigate ticketing software quickly (experience with Ticketmaster is a plus).
  • Reliable, punctual, and able to work Nashville SC home matches, special events, nights, weekends, and holidays as needed.
  • Must be detail-oriented and comfortable handling cash and sensitive customer information.
  • Candidates without a degree are encouraged to apply.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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