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Ticketmaster Jobsexternal in Virginia (NOW HIRING)

AEG

Box Office Ticket Seller

Tysons, VA · On-site

Ticketmaster experience preferred The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or ...

NASCAR

Director, Ticket Operations

Ridgeway, VA · On-site

Lead ongoing optimization of ticketing platforms, Ticketmaster. * Oversee event builds, system configuration, user access, operational controls, and platform enhancements. * Expand and improve the ...

Nascar

Coordinator, Ticket Operations

Richmond, VA · On-site

Oversee Ticketmaster Account Manager processes and account setup. * Monitor and respond to inquiries in the designated ticket operations inbox in a timely manner. * Ensure quality control of the ...

AEG

Director, Ticket Operations

Ridgeway, VA · On-site

Lead ongoing optimization of ticketing platforms, Ticketmaster. * Oversee event builds, system configuration, user access, operational controls, and platform enhancements. * Expand and improve the ...

Nascar

Director, Ticket Operations

Ridgeway, VA · On-site

Lead ongoing optimization of ticketing platforms, Ticketmaster. * Oversee event builds, system configuration, user access, operational controls, and platform enhancements. * Expand and improve the ...

NASCAR

Coordinator, Ticket Operations

Richmond, VA · On-site

Oversee Ticketmaster Account Manager processes and account setup. * Monitor and respond to inquiries in the designated ticket operations inbox in a timely manner. * Ensure quality control of the ...

Livenation

VENUE ACCESSIBILITY COORDINATOR

Bristow, VA · On-site

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

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How much do ticketmaster jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticketmaster in Virginia is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is a Ticketmaster?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What are the most commonly searched types of Ticketmaster jobs in Virginia?

The most popular types of Ticketmaster jobs in Virginia are:

What are popular job titles related to Ticketmaster jobs in Virginia?

For Ticketmaster jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticketmaster jobs in Virginia look for?

The top searched job categories for Ticketmaster jobs in Virginia are:

What cities in Virginia are hiring for Ticketmaster jobs?

Cities in Virginia with the most Ticketmaster job openings:

Ticketmaster jobs near you
Infographic showing various Ticketmaster job openings in Virginia as of August 2026, with employment types broken down into 37% Full Time, 62% Part Time, and 1% Temporary. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $37,842 per year, or $18.2 per hour.

Box Office Representative-PT

Caesars Entertainment

Danville, VA • On-site

$18/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

106th of 164 rated casinos

Job description


The Box Office Representative serves as the first point of contact for guests attending events and is responsible for delivering exceptional customer service while assisting with ticket purchases, ticket retrieval, and event-related inquiries. This position plays a critical role in ensuring guests have a positive and stress-free experience, particularly when helping patrons navigate Ticketmaster accounts, mobile ticketing, and will call ticket distribution.
Responsibilities
  • Provide outstanding guest service in a friendly, professional, and welcoming manner.
  • Assist guests with Ticketmaster accounts, mobile tickets, password resets, ticket transfers, and other digital ticketing needs.
  • Distribute will call tickets and verify guest identification according to established procedures.
  • Answer questions regarding events, seating locations, venue amenities, policies, and directions.
  • Process ticket sales, exchanges, upgrades, and refunds in accordance with venue and company policies.
  • Troubleshoot ticketing issues and work collaboratively with supervisors and Ticketmaster support when necessary.
  • Handle cash, credit card transactions, and maintain accurate transaction records.
  • Communicate clearly and patiently with guests of all ages and technical skill levels.
  • Resolve guest concerns professionally while maintaining a positive and guest-focused attitude.
  • Maintain a clean, organized, and professional box office environment.
  • Adhere to all company policies, procedures, and guest service standards.

Qualifications
  • Previous customer service or cash-handling experience preferred.
  • Strong communication and interpersonal skills.
  • Basic computer proficiency and ability to learn ticketing software.
  • Ability to remain calm and professional in a fast-paced environment.
  • Patient, courteous, and willing to assist guests who may be unfamiliar with smartphones, mobile ticketing, or online accounts.
  • Strong attention to detail and accuracy.
  • Must be available to work evenings, weekends, holidays, and event schedules as required.

Wage: $18.00 per hour
Physical Requirements
  • Ability to sit or stand for extended periods.
  • Ability to use a computer and telephone for prolonged periods.
  • Ability to occasionally lift up to 25 pounds.

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