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Ticketmaster Jobs in Reston, VA (NOW HIRING)

Events DC

Ticket Seller

Washington, DC · On-site

Ability to develop a growing knowledge of Ticketmaster and other ticketing platforms, including but not limited to Ticketfly, Ticketsocket, etc. Provide all guests with a positive first impression of ...

Live Nation Entertainment, Inc.

Production Runner

Bristow, VA · On-site

$14.25 - $16.75/hr

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

Livenation

Production Coordinator

Bristow, VA

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

Livenation

Production Runner

Bristow, VA

$14.25 - $16.75/hr

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

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How much do ticketmaster jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticketmaster in Reston, VA is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What is a Ticketmaster?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are popular job titles related to Ticketmaster jobs in Reston, VA?

For Ticketmaster jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Ticketmaster jobs in Reston, VA look for?

The top searched job categories for Ticketmaster jobs in Reston, VA are:

What cities near Reston, VA are hiring for Ticketmaster jobs?

Cities near Reston, VA with the most Ticketmaster job openings:

Ticketmaster jobs near you
Infographic showing various Ticketmaster job openings in Reston, VA as of August 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Ticket Seller

Events DC

Washington, DC • On-site

Full-time

Posted 26 days ago

Job description

The primary responsibility of this position is to provide guests with a positive initial experience for the Sports and Entertainment Division of Events DC. This experience is created by aiding guests with accurate event information and assisting them in purchasing and/or picking up tickets to Events DC events. This position is expected to work cohesively with all employees of the Sports and Entertainment Division of Events DC while maintaining an extreme level of guest service. This position would be a casual employee of Events DC, on an as needed basis.

  • High School Diploma or equivalent
  • Skill to handle cash responsibly and accurately
  • Ability to develop a growing knowledge of Ticketmaster and other ticketing platforms, including but not limited to Ticketfly, Ticketsocket, etc.

Provide all guests with a positive first impression of the Events DC by offering superior, individualized guest service.
Accurately operates the Ticketmaster computer ticketing system to sell tickets for Events DC events.
Problem-solve by effectively communicating with guests to locate and deliver will-call/guest list tickets.
Provide information regarding Events DC events and facilities via face-to-face communication and telephone.
Provide superior customer service to all internal clients.
Assist with miscellaneous box office projects as directed.

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