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Ticketmaster Jobs in Reston, VA (NOW HIRING)

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Work within Ticketmaster's backend to analyze and distribute sales reports, contact information, and genre targeting * Proofing both physical and digital marketing collateral * Capture content on ...

Production Runner - Jiffy Lube Live

Bristow, VA

$14.75 - $17.50/hr

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United ...

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Ticketmaster information

See Reston, VA salary details

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How much do ticketmaster jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticketmaster in Reston, VA is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What is a Ticketmaster?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are popular job titles related to Ticketmaster jobs in Reston, VA?

For Ticketmaster jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Ticketmaster jobs in Reston, VA look for?

The top searched job categories for Ticketmaster jobs in Reston, VA are:

What cities near Reston, VA are hiring for Ticketmaster jobs?

Cities near Reston, VA with the most Ticketmaster job openings:

Infographic showing various Ticketmaster job openings in Reston, VA as of August 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Security Staff- Warner Theatre

Livenation

Washington, DC

$18 - $21.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 52 rated entertainment


Job description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visitwww.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Security Officer (Guard) at Warner Theatre in Washington, DC

WHAT THIS ROLE WILL DO

  • Responsible for the safety and security of patrons, employees, and assets.

  • Conduct patrols of the building on a regular basis. Respond to all security & safety related calls in a timely manner.

  • Set-up, monitoring and breakdown of equipment used for access control

  • Exhibit exemplary conduct & appearance while on duty.

  • Perform access control, screening and bag checks

  • Comply with & adhere to all the department's performance, conduct & attendance standards.

  • Perform a variety of duties in a fast-paced environment, often changing from one task to another of a different nature without the loss of efficiency or composure.

  • Monitor guests inside the venue during performances

  • Comply with all the legal & ethical instructions given by the Security Supervisors on duty and the Manager of Security, Manager on Duty or other Venue Management.

  • Adhere to the Live Nation Global Security polices, Security Department's policies and procedures.

  • Investigate and compile accurate incident reports.

  • Complete all assigned tasks within the guidelines and deadlines set by the Security Supervisors and/or the Manager of Security, Manager on Duty or other Venue Management.

  • Interact with patrons, vendors, and employees in a courteous and professional manner.

  • Other duties as assigned by management.

WHAT THIS PERSON WILL BRING

  • Valid DC Security Program 'Guard Card', or the ability to acquire within 14 days of hire. Must maintain an active DC Security Officer (SO) License issued by DC Department of Licensing and Consumer Protection (DLCP) Security Office Management Branch

  • Preference given to current DC Guard Card holders who can transfer to Warner Theatre | Live Nation Worldwide, Inc. upon hire.

  • Ability for flexible schedules to include nights and weekends

  • Understanding that much of the work is outdoors, tolerance for heat, cold and other weather are to be expected

  • Must be at least eighteen (18) years of age.

  • Must have high school diploma or equivalent.

  • Ability to communicate effectively in English, both verbally and in writing.

  • Must be tolerant of all cultures

  • An understanding of the rule of law and the relevant penal codes.

  • Ability to represent the Security Department in an exemplary manner.

  • Ability to effectively perform in crises and work under pressure without the loss of composure.

  • Ability to memorize, recollect, and quickly retrieve relevant information.

  • Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.

  • Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

  • HEALTH: Medical, Dental and Vision benefits for you and your family

  • YOURSELF: Paid time off policy including sick time , free concert tickets

  • WEALTH: 401(k) program (1000 hours +)

  • FAMILY: New parent programs & support including caregiver leave

  • CAREER: Internal growth and development programs & trainings

  • OTHERS: Volunteer opportuntities, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.


Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position in Washington, DC is:

$20.00 - $22.00

HEALTH AND SAFETY

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

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The expected compensation for this position is:

$17.95 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.


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