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Ticketmaster Jobs in Florida (NOW HIRING)

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

VIP Host

Tampa, FL ยท On-site

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

$34K - $39K/yr

Ability to use Ticketmaster TM1 Sales (or current ticketing system) in order to read and understand ticket availability, manifests and show information. * Ability to learn Ticketmaster Host System.

VIP Host

Tampa, FL ยท On-site

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 ...

LN Concerts, Guest Services

Miami Beach, FL

$13.25 - $16.25/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

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Ticketmaster information

See Florida salary details

$7

$13

$18

How much do ticketmaster jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for ticketmaster in Florida is $13.71, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $14.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What is a Ticketmaster job?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are the most commonly searched types of Ticketmaster jobs in Florida? The most popular types of Ticketmaster jobs in Florida are:
What are popular job titles related to Ticketmaster jobs in Florida? For Ticketmaster jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticketmaster jobs in Florida look for? The top searched job categories for Ticketmaster jobs in Florida are:
What cities in Florida are hiring for Ticketmaster jobs? Cities in Florida with the most Ticketmaster job openings:
Infographic showing various Ticketmaster job openings in Florida as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $28,524 per year, or $13.7 per hour.
Manager, Lightning Ticket Operations

Manager, Lightning Ticket Operations

Vinik Sports Group

Tampa, FL โ€ข On-site

Full-time

Posted 10 days ago


Job description

Job Summary
The Manager of Lightning Ticket Operations will be responsible for the administrative and technical duties related to the management of day-to-day Lightning ticketing and office operations. Reporting directly to the Director of Lightning Ticket Operations, this position will take ownership of key responsibilities, collaborate across departments and bring energy and innovation to a fast-paced environment.
Essential Duties & Responsibilities
  • Set up and maintain Tampa Bay Lightning games and ancillary events on Archtics/Ticketmaster system
  • Utilize Ticketmaster One and Archtics to support daily ticket operations execution
  • Assist in setting up various Group and Single game offers
  • Collaborate with Sales & Service, Premium, Marketing, Finance, Arena Operations, Partnership, and Guest Services to ensure seamless event execution
  • Perform daily financial reporting of activity through Archtics system
  • Work with Marketing and Game Presentation departments on setting up for ancillary event sales
  • Assist with customer service issues on game nights and over the phone
  • Assist in mobile ticketing applications and processes
  • Training and development of event night supervisors
  • Participate in organizational and department personal development activities
  • Perform other duties, as assigned

Supervisory & Management Responsibilities
  • Oversee two full-time Lightning Ticket Operations Coordinators
  • Assist with hiring, recruiting and management of part-time staff

Game/Event Responsibilities
  • Game/Event Night Responsibilities: Yes
  • Approximate number of events worked per year: 30-40

Qualifications
  • Bachelor's Degree required in Sport Management or related field
  • Proven leadership skills with the ability to motivate, coach, and develop employees
  • 3-5 years of related work experience, primarily in Ticket Operations
  • Technical experience with Archtics and Ticketmaster One systems required
  • Strong commitment to delivering exceptional customer service and fan experiences
  • Excellent attention to detail and commitment to accuracy
  • Strong interpersonal skills and the ability to build effective working relationships across departments
  • Excellent written and verbal communication skills
  • Ability to work long hours, weekends and holidays while prioritizing multiple tasks in a deadline driven environment
  • Proficiency in MS Office products (Outlook, Word, PowerPoint and Excel)

Working Conditions
  • Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
  • This is an onsite role; flexibility to work a minority of time remotely.
  • Ability to work extended hours including late nights, holidays, and weekends as needed
  • Ability to work prolonged periods sitting at a desk and working on a computer.
  • Ability to lift/carry/move up to 10lbs
  • Ability to work in cold indoor temperatures

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.