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Assistant Ticketmaster Jobs in Florida (NOW HIRING)

Livenation

Production Assistant

Miami Beach, FL

$15.75 - $20.50/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... WHAT THIS ROLE WILL DO * Assist with all aspects of production as needed including but not limited ...

Inter Miami CF LLC

Ticket Office Representative

Miami, FL

$15.50 - $21/hr

Professionally and accurately sell tickets for all IMCF matches and events. * Assist guests with ... Knowledge of Ticketmaster and Archtics is a plus. * Demonstrated understanding of new technology ...

Inter Miami CF

Ticket Office Representative

Miami, FL · On-site

$15.50 - $21/hr

Professionally and accurately sell tickets for all IMCF matches and events. * Assist guests with ... Knowledge of Ticketmaster and Archtics is a plus. * Demonstrated understanding of new technology ...

Livenation

VIP Host

Tampa, FL · On-site

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Applicants are invited to identify reasonable accommodations that can be made to assist them to ...

Seminolehardrock

$34K - $39K/yr

... * Assist the Box Office Supervisor with walk-up sales, incoming calls and other forms of ... Ability to use Ticketmaster TM1 Sales (or current ticketing system) in order to read and understand ...

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Assistant Ticketmaster information

What is the difference between Assistant Ticketmaster vs Box Office Assistant?

AspectAssistant TicketmasterBox Office Assistant
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentEvent venues, ticketing systems, customer interactionsBox office, ticketing counters, event venues
Employer & Industry UsageTicketing companies, entertainment venuesTheaters, concert halls, sports arenas
Common Search & ComparisonYesYes

The Assistant Ticketmaster and Box Office Assistant roles both involve customer service and ticketing responsibilities within entertainment venues. While the Assistant Ticketmaster often works with digital ticketing systems and may assist with online sales, the Box Office Assistant primarily handles in-person ticket sales at the venue. Both positions require similar credentials and are used in comparable work environments, making them frequently compared roles in the ticketing industry.

What does an Assistant at Ticketmaster do?

An Assistant at Ticketmaster typically supports the team with administrative tasks, customer service, event coordination, and ticketing operations. They may handle inquiries from customers, assist in managing event listings, process ticket orders, and help resolve issues related to ticket sales. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Assistants at Ticketmaster play a crucial part in ensuring smooth event operations and providing excellent service to both clients and customers.

What are the key skills and qualifications needed to thrive as an Assistant Ticketmaster, and why are they important?

To thrive as an Assistant Ticketmaster, you need strong organizational skills, attention to detail, and experience in event ticketing or customer service, often supported by a high school diploma or equivalent. Proficiency with ticketing software platforms such as Ticketmaster, POS systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are standout soft skills for this role. These skills ensure efficient ticket processing, positive guest experiences, and smooth event operations.

What are the main challenges faced by an Assistant at Ticketmaster, and how can they be addressed?

As an Assistant at Ticketmaster, you may encounter challenges such as managing high volumes of customer inquiries during peak event times and adapting quickly to updates in ticketing software. Staying organized and developing strong multitasking skills is crucial, as you'll often juggle administrative duties along with customer support. Collaborating closely with sales, event operations, and technical teams helps ensure smooth event ticketing processes. Proactively communicating issues and seeking guidance from experienced colleagues can help you navigate busy periods and complex situations effectively.
What are the most commonly searched types of Ticketmaster jobs in Florida? The most popular types of Ticketmaster jobs in Florida are:
What are popular job titles related to Assistant Ticketmaster jobs in Florida? For Assistant Ticketmaster jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Assistant Ticketmaster jobs in Florida look for? The top searched job categories for Assistant Ticketmaster jobs in Florida are:
What cities in Florida are hiring for Assistant Ticketmaster jobs? Cities in Florida with the most Assistant Ticketmaster job openings:
Assistant Ticketmaster jobs near you
Infographic showing various Assistant Ticketmaster job openings in Florida as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.
Manager, Lightning Ticket Operations

Manager, Lightning Ticket Operations

Vinik Sports Group

Tampa, FL • On-site

Full-time

Posted 10 days ago

Job description

Job Summary
The Manager of Lightning Ticket Operations will be responsible for the administrative and technical duties related to the management of day-to-day Lightning ticketing and office operations. Reporting directly to the Director of Lightning Ticket Operations, this position will take ownership of key responsibilities, collaborate across departments and bring energy and innovation to a fast-paced environment.
Essential Duties & Responsibilities
  • Set up and maintain Tampa Bay Lightning games and ancillary events on Archtics/Ticketmaster system
  • Utilize Ticketmaster One and Archtics to support daily ticket operations execution
  • Assist in setting up various Group and Single game offers
  • Collaborate with Sales & Service, Premium, Marketing, Finance, Arena Operations, Partnership, and Guest Services to ensure seamless event execution
  • Perform daily financial reporting of activity through Archtics system
  • Work with Marketing and Game Presentation departments on setting up for ancillary event sales
  • Assist with customer service issues on game nights and over the phone
  • Assist in mobile ticketing applications and processes
  • Training and development of event night supervisors
  • Participate in organizational and department personal development activities
  • Perform other duties, as assigned

Supervisory & Management Responsibilities
  • Oversee two full-time Lightning Ticket Operations Coordinators
  • Assist with hiring, recruiting and management of part-time staff

Game/Event Responsibilities
  • Game/Event Night Responsibilities: Yes
  • Approximate number of events worked per year: 30-40

Qualifications
  • Bachelor's Degree required in Sport Management or related field
  • Proven leadership skills with the ability to motivate, coach, and develop employees
  • 3-5 years of related work experience, primarily in Ticket Operations
  • Technical experience with Archtics and Ticketmaster One systems required
  • Strong commitment to delivering exceptional customer service and fan experiences
  • Excellent attention to detail and commitment to accuracy
  • Strong interpersonal skills and the ability to build effective working relationships across departments
  • Excellent written and verbal communication skills
  • Ability to work long hours, weekends and holidays while prioritizing multiple tasks in a deadline driven environment
  • Proficiency in MS Office products (Outlook, Word, PowerPoint and Excel)

Working Conditions
  • Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
  • This is an onsite role; flexibility to work a minority of time remotely.
  • Ability to work extended hours including late nights, holidays, and weekends as needed
  • Ability to work prolonged periods sitting at a desk and working on a computer.
  • Ability to lift/carry/move up to 10lbs
  • Ability to work in cold indoor temperatures

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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