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Box Office Representative Jobs in Florida (NOW HIRING)

Miami HEAT

Box Office Representative

Miami, FL · On-site

$16.25 - $22/hr

Box Office Representative The Miami HEAT and Kaseya Center are hiring for Box Office Representatives to sell tickets, distribute will call and service all of our guests at all HEAT games and Arena ...

The HEAT Group

Box Office Representative

Miami, FL · On-site

$16.25 - $22/hr

The Miami HEAT and Kaseya Center are hiring for Box Office Representatives to sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest ...

Seminolehardrock

$34K - $39K/yr

... Box Office Supervisor with walk-up sales, incoming calls and other forms of communication pertaining to the Box Office. * Effectively explains seating diagram for Hard Rock Live. * Maintains ...

TBB

PT - Mobile Box Office Gameday

Tampa, FL · On-site

Box office or customer service background preferred * Ticketmaster experience a plus Work ... The requirements set forth herein are representative of the duties, knowledge, skills, and/or ...

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Pensacola, FL · On-site

Box Office Manager or Designee FLSA STATUS: Part-time, Hourly Non-Exempt LEGENDS GLOBAL Legends ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

ASM Global

Ticket Seller

Pensacola, FL · On-site

Box Office Manager or Designee FLSA STATUS: Part-time, Hourly Non-Exempt LEGENDS GLOBAL Legends ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

ASM Global

Administrative Internship

Pensacola, FL

$30K - $35K/yr

... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... Support during event days by assisting with box office window, will call, and ticketing concerns

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Box Office Representative information

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How much do box office representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for box office representative in Florida is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $16.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a box office representative?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

What are some common challenges faced by box office representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What is a box office representative?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.
What are popular job titles related to Box Office Representative jobs in Florida? For Box Office Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Box Office Representative jobs in Florida look for? The top searched job categories for Box Office Representative jobs in Florida are:
Box Office Representative jobs near you
Infographic showing various Box Office Representative job openings in Florida as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,422 per year, or $14.6 per hour.

Box Office Representative

Miami HEAT

Miami, FL • On-site

$16.25 - $22/hr

Other

Posted 6 days ago

Job description

Box Office Representative

The Miami HEAT and Kaseya Center are hiring for Box Office Representatives to sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Responsibilities include but are not limited to:

  • Provide exceptional customer service to all of our guests at all HEAT games and Arena events.
  • Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows.

Qualifications:

  • Accurately distribute will call tickets to our guests for all HEAT games and Arena events.
  • Must be able to reconcile all daily sales without any overage/shortage occurring.
  • Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service windows.
  • Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires.
  • High school diploma and six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred.
  • Ticketmaster and Archtics experience a plus.

Event Staff Benefits

  • Competitive pay rates
  • Overtime pay (1.5 times regular rate) on company observed holidays
  • Paid training
  • Free parking
  • Discounted employee meals
  • 30% discount at Miami HEAT retail store
  • Eligible for monthly MVP recognition program (Most valuable players will receive game tickets with parking, in-game recognition, dinner, concessions voucher, and photo with the championship trophies)
  • Elevate raffle for a chance to win American Express gift cards
  • End of season performance bonus program* (must meet required criteria)

*must meet required criteria

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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