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Box Office Representative Jobs in Florida (NOW HIRING)

NHL - Florida Panthers

Box Office Representative

Sunrise, FL · On-site

$16.25 - $22/hr

Box Office Representative Responsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. Requires proper ...

New

Miami HEAT

Box Office Representative

Miami, FL · On-site

$16.25 - $22/hr

Box Office Representative The Miami HEAT and Kaseya Center are hiring for Box Office Representatives to sell tickets, distribute will call and service all of our guests at all HEAT games and Arena ...

The HEAT Group

Box Office Representative

Miami, FL · On-site

$16.25 - $22/hr

The Miami HEAT and Kaseya Center are hiring for Box Office Representatives to sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest ...

Seminolehardrock

$34K - $39K/yr

... Box Office Supervisor with walk-up sales, incoming calls and other forms of communication pertaining to the Box Office. * Effectively explains seating diagram for Hard Rock Live. * Maintains ...

TBB

PT - Mobile Box Office Gameday

Tampa, FL · On-site

Box office or customer service background preferred * Ticketmaster experience a plus Work ... The requirements set forth herein are representative of the duties, knowledge, skills, and/or ...

ASM Global

Ticket Seller- Part Time

Miami, FL

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Pensacola, FL

Box Office Manager or Designee FLSA STATUS: Part-time, Hourly Non-Exempt LEGENDS GLOBAL Legends ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

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Box Office Representative information

See Florida salary details

$8

$14

$22

How much do box office representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for box office representative in Florida is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $16.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a box office representative?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

What are some common challenges faced by box office representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What is a box office representative?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.
What are popular job titles related to Box Office Representative jobs in Florida? For Box Office Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Box Office Representative jobs in Florida look for? The top searched job categories for Box Office Representative jobs in Florida are:
Box Office Representative jobs near you
Infographic showing various Box Office Representative job openings in Florida as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,422 per year, or $14.6 per hour.

Box Office Representative

The Florida Panthers

Sunrise, FL • On-site

Part-time

Posted 3 days ago

New

Job description

Organization Overview:
The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.
Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.
The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.
Job Title: Box Office Representative
Department: Ticket Operations
Reports To: Manager, Ticket Operations
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Amerant Bank Arena, FTL War Memorial
Job Summary:
Responsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. Requires proper handling of credit card transactions. This role requires availability on nights and weekends.
Essential Duties and Responsibilities:
  • Assist in selling concert/event/hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete credit card transactions
  • Provide excellent customer service to all clients and customers as well as internal staff.
  • Perform other duties as assigned by the Box Office Manager or Supervisor.
  • Assist Sales and Service Representatives with questions and troubleshooting

Qualifications:
  • Assist in selling concert/event/hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete credit card transactions
  • Provide excellent customer service to all clients and customers as well as internal staff.
  • Perform other duties as assigned by the Box Office Manager or Supervisor.
  • Assist Sales and Service Representatives with questions and troubleshooting

Position Type/Expected Hours of Work:This is a part time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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