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Box Office Representative Jobs in Florida (NOW HIRING)

ASM Global

Ticket Seller

Pensacola, FL · On-site

Box Office Manager or Designee FLSA STATUS: Part-time, Hourly Non-Exempt LEGENDS GLOBAL Legends ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

ASM Global

Administrative Internship

Pensacola, FL · On-site

$30K - $35K/yr

... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... Support during event days by assisting with box office window, will call, and ticketing concerns

ASM Global

Administrative Internship

Pensacola, FL · On-site

$30K - $35K/yr

... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... Support during event days by assisting with box office window, will call, and ticketing concerns

Regal Entertainment Group

Floor Staff

Orlando, FL · On-site

Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission ...

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Box Office Representative information

See Florida salary details

$8

$14

$22

How much do box office representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for box office representative in Florida is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $16.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a box office representative?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

What are some common challenges faced by box office representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What is a box office representative?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.

What are popular job titles related to Box Office Representative jobs in Florida?

For Box Office Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Box Office Representative jobs in Florida look for?

The top searched job categories for Box Office Representative jobs in Florida are:

Box Office Representative jobs near you
Infographic showing various Box Office Representative job openings in Florida as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,422 per year, or $14.6 per hour.

Ticket Seller

ASM Global

Pensacola, FL • On-site

Part-time

Re-posted 5 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 252 rated facilities management

Job description

POSITION: Ticket Seller
FACILITY: Pensacola Bay Center
DEPARTMENT: Box Office/Finance
REPORTS TO: Box Office Manager or Designee
FLSA STATUS: Part-time, Hourly Non-Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
POSITION SUMMARY
The Pensacola Bay Center's Ticket Seller is responsible for ticket sales to shows and events by performing the duties listed below.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Demonstrates excellent customer service skills; responds promptly to customer needs and requests for service and/or assistance.
  • Focus on each patron's order and fulfill in an accurate and timely manner.
  • Accurately dispenses tickets as requested by patrons using ticketing software and processes purchases made in person and by phone, when necessary.
  • Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
  • Verify and distribute 'Will Call' tickets to patrons.
  • Completes daily ticket sales report.
  • Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and submits to Box Office Manager or Supervisor for audit.
  • Provides guidance related to venue, show and ticket information.
  • Ability to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating, and events.
  • Files various records and reports and performs related office functions and clerical work as assigned.
  • Perform other related duties as assigned by Box Office Manager or Designee.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to credit and background screening.
  • Excellent organizational skills required
  • Good written, verbal, and interpersonal skills required
  • Ability to interact with all levels of staff including management
  • Professional presentation, appearance, and work ethic
  • Ability to operate a computer terminal and printer
  • Dependable team player
  • Enthusiastic self-starter
  • Ability to learn new skills

EDUCATION AND/OR EXPERIENCE
  • High School Diploma or GED required
  • Minimum of six (6) months relatable experience required
  • Computer and money/payment handling experience strongly preferred
  • Experience in computerized ticket systems and/or guest services experience preferred

SKILLS AND ABILITIES
  • Accurately process and handle credit card payments
  • Work independently and as a member of a team
  • Have excellent communication, listening, problem solving, and organizational skills
  • Able to understand, speak, read, and write English
  • Able to interact with guests, vendors, and staff in a friendly, courteous, and polite manner
  • Able to operate two-way radio equipment

WORKING CONDITIONS
Location: Onsite at Pensacola Bay Center, Pensacola, FL
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Stand or sit for extended periods of time
  • Type on keyboard and maneuver a computer mouse
  • Reach with arms and hands to finger, handle, or manipulate hardware and equipment.
  • Must be able to lift and/or move up to 50 pounds or occasionally more with assistance.
  • Work inside and outside the building is required, with possible exposure to adverse conditions
  • Able to work flexible hours, including nights, overnights, weekends, and holidays.

NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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