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Box Office Representative Jobs (NOW HIRING)

Casino Arizona

BOX OFFICE SUPERVISOR

Scottsdale, AZ · On-site

Supervisory Responsibilities The Box Office Supervisor directly supervises the Lead Box Office Representative and the Box Office Representative. Carries out management responsibilities in accordance ...

TQL Stadium

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Box Office Representative Department: Ticket Operations Reports to: Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their ...

Casino Arizona

BOX OFFICE REPRESENTATIVE (PT)

Scottsdale, AZ · On-site

$17.25 - $23.25/hr

Box Office Representative (Part-Time) Department: Entertainment Reports To: Lead Box Office Representative Summary Creates a welcome and entertaining environment for all guests inquiring about and/or ...

The HEAT Group

Box Office Representative

Miami, FL · On-site

$16.25 - $22/hr

The Miami HEAT and Kaseya Center are hiring for Box Office Representatives to sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest ...

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Box Office Representative information

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How much do box office representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for box office representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs like box office representatives due to high competition, limited work experience, and employers' preference for candidates with specific skills or certifications. Additionally, their job search may be affected by economic factors and changing hiring practices that favor digital literacy and adaptability.

What are the key skills and qualifications needed to thrive as a Box Office Representative, and why are they important?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

How much do box office workers get paid?

Box office representatives typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on experience, location, and employer. Some positions may also offer additional benefits such as flexible hours or employee discounts. Pay rates can vary based on the venue and whether the role involves additional responsibilities like ticket sales or customer service.

What jobs pay 500,000 a year in the US?

Box Office Representatives typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. Most entry- and mid-level jobs in the entertainment or customer service sectors pay significantly less, with top executives or business owners more likely to reach high income levels. Achieving a $500,000 annual income generally requires advanced skills, extensive experience, or ownership of a profitable business.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

What is a box office representative?

A box office representative is a customer service professional who sells tickets, manages ticketing systems, and assists patrons at a venue's ticketing window or online platform. They often handle cash, process payments, and provide information about events or performances, requiring good communication skills and familiarity with ticketing software.

What are some common challenges faced by Box Office Representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What are Box Office Representatives?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.
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Box Office Representative jobs near you
Infographic showing various Box Office Representative job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Box Office Representative

Fussball Club Cincinnati LLC

Cincinnati, OH • On-site

$16.25 - $22/hr

Full-time

Re-posted 23 days ago

Job description

Job Title: Box Office Representative
Department: Ticket Operations
Reports to: Manager of Ticket Operations
Job Summary
Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful information and a high level of customer service. Box Office Representatives are commonly the first point of contact for guests attending a match, so they set the tone for the entire fan experience. Box Office Representatives greet each guest and respond to each request in a friendly and polite manner, while giving guidance and direction for any further needs. The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day will include arriving to TQL Stadium 3 hours before kickoff and working for the duration of the game (about 2 hours).
What You'll Do:
  • Greet each guest and respond to each request in a friendly and polite manner
  • Handle cash and credit card transactions
  • Navigate FC Cincinnati ticketing systems
  • Additional duties include assisting with set up and putting away of ticket scanners.

What You'll Bring:
  • Excellent customer service and relationship skills
  • Ability to operate a computer and learn ticketing system
  • Ability to work weekends, weekdays, weeknights, and holidays
  • Ability to handle cash and credit card transactions
  • Must have basic math skills

What You'll Need:
  • 6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service
  • Bilingual in English and Spanish is an added bonus
  • Ability to maintain professional appearance, which includes dressing in business casual attire. Uniform shirts will be provided (no shorts, sweatpants, or jeans).

About FCC
Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters' Shield - the annual award given to the team with the most points in the regular season - and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community. FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club's DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal's Best Places to Work in Sports 2023, named to the Honor List as one of "75 Great Sports Companies to Call Home."; on the Business Courier's Fast 55 as one of Greater Cincinnati's fastest growing private companies; and named to The Enquirer's Top Workplaces 2024.
Learn More!
TQL Stadium: learn more
Mercy Health Training Center: learn more
MLS NextPro: learn more
FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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