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Box Office Representative Jobs (NOW HIRING)

University of Arizona

Box Office Manager

Tucson, AZ · On-site

$47.36K - $59.20K/yr

Box Office Manager Posting Number req26088 Department Arizona Arts Live Department Website Link ... The Grade Range represent a full range of career compensation growth over time. The university ...

ASM Global

Box Office Manager

Canton, OH · On-site

POSITION: Box Office Manager DEPARTMENT: Box Office REPORTS TO: General Manager FLSA STATUS ... Maintains communication with ticket company representatives for updates and/or revisions in ...

ASM Global

Box Office Manager

Long Beach, CA · On-site

$80K - $90K/yr

Box Office REPORTS TO: Finance Manager FLSA STATUS: Exempt SALARY: $80,000 - $90,000 Summary ... Maintains communication with ticket company representatives for updates and/or revisions in ...

The Smith Center

Manager, Box Office

Las Vegas, NV · On-site

Lead supervisors and representatives during performances and high-volume periods. * Provide ... Prepare box office statements for Broadway engagements. * Generate and distribute event sales ...

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How much do box office representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for box office representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Box Office Representative, and why are they important?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

What are some common challenges faced by Box Office Representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What are Box Office Representatives?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

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What states have the most Box Office Representative jobs? States with the most job openings for Box Office Representative jobs include:
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Box Office Representative jobs near you
Box Office Coordinator, Citywide

Box Office Coordinator, Citywide

City Parks Foundation

New York, NY • On-site

$22/hr

Part-time

Posted 11 days ago

Job description

POSITION SUMMARY
The SummerStage Citywide festival is a 9 week free performing arts festival taking place in 11 different parks throughout New York City's five boroughs. The Box Office Coordinator's primary responsibility is to ensure the efficient operation of the SummerStage VIP/Guest/Press check-in and Box Office areas and provide high quality customer service. The Box Office representative must be personable, comfortable speaking to the public, organized and responsible. The ideal candidate must be comfortable working in an outdoor setting during day and evening hours. The PA is a part-time, hourly position, reporting to the Citywide General Manager (GM).
COMPENSATION: $22 per hour
RESPONSIBILITIES
Box Office Coordinator responsibilities include, but are not limited to:
  • Upload guest list to check-in software for all events.
  • Maintain a high level of customer service while instructing patrons where to find their sections and what amenities are included
  • Ensure that VIP/Guestlist/Press check-in area is properly set up, has power and equipment needed for that day's event
  • Ensure check-in area is stocked with adequate supplies of appropriate passes and wristbands
  • Manage issues with patrons who are not on the list, needing more credentials, and additions to the list per the Tour Manager/CPF needs
  • As-needed, assist with staffing additional Box Office Representatives for guest check-in responsibilities
  • Help with any connectivity issues with guest list software
  • Act as ambassador for the organization, answering questions for visitors about the Festival and CPF

QUALIFICATIONS
  • Minimum of two (2) years work with ticketing and/or guest list management
  • Knowledge of credential systems, guest list operations, and software required
  • Working knowledge of Google Docs, Google Sheets, and Microsoft Office Suite preferred
  • Previous work experience in the performing arts a plus
  • Ability to manage special projects independently and to completion
  • Excellent oral, written, interpersonal, and communication skills
  • Extremely dependable punctual, detail-oriented, and organized
  • Ability and willingness to work in a fast-paced environment
  • Ability and willingness to work outdoors and in all types of weather
  • Ability and willingness to work evening and weekend hours
  • Ability and willingness to perform light lifting (up to 15 pounds) as needed
  • Demonstrate good judgment and a professional demeanor
  • Knowledge of POS systems and merch sales a plus

ABOUT CITY PARKS FOUNDATION
At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities.
Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations.
We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City.
We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens.
Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.
Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship.

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