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Box Office Representative Jobs (NOW HIRING)

ASM Global

Box Office Manager

Long Beach, CA · On-site

$80K - $90K/yr

Box Office REPORTS TO: Finance Manager FLSA STATUS: Exempt SALARY: $80,000 - $90,000 Summary ... Maintains communication with ticket company representatives for updates and/or revisions in ...

Livenation

Box Office Supervisor

Westbury, NY

The Box Office Supervisor is a working supervisor who is responsible for supervising and ... Secondary representative in all venue interactions with Ticketmaster * Ensure an accurate and ...

ASM Global

Manager, Box Office

New York, NY

$91K/yr

Box Office Reports to: Director, Box Office Work Location: On-site Position FLSA Status: Exempt ... Partners effectively with internal departments, promoters, Ticketmaster representatives, and event ...

ASM Global

Box Office Attendant

Long Beach, CA · On-site

$25/hr

Box Office REPORTS TO: Box Office Manager FLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per ... representation, sales, partnerships, hospitality, merchandise, venue management, and content ...

ASM Global

Manager, Box Office

Brooklyn, NY · On-site

$91K/yr

Box Office Reports to: Director, Box Office Work Location: On-site Position FLSA Status: Exempt ... Partners effectively with internal departments, promoters, Ticketmaster representatives, and event ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Box Office Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Box Office Representative information

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How much do box office representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for box office representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a box office representative?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

What are some common challenges faced by box office representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What is a box office representative?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.
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Box Office Representative jobs near you
Infographic showing various Box Office Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Box Office Ticket Seller (Seasonal Part-Time)

CIRCUIT OF THE AMERICAS LLC

Del Valle, TX

Part-time

Re-posted 8 hours ago

Job description

Description

Box Office Ticket Seller

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. 


Job Description:

  • Box Office representative for motorsports events and concerts
  • Handles Will-Call window according to procedure, or other related duties assigned by supervisor
  • Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
  • Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor
  • Process ticket payments
  • Keep a clean, well-groomed appearance
  • This position is Seasonal Part-Time


Requirements

Knowledge, Skills, and Abilities:

  • Computer Skills, must be fully comfortable using web-based customer service software and mouse control at a fast and accurate pace with multiple click/drop-down selections within each screen of the ticketing software
  • Ability to work well with different personalities in a fast-paced environment
  • Exceptional interpersonal and communication skills
  • Ability to work in stressful situations while maintaining a positive attitude
  • Maintain a professional appearance 
  • Must be available to work evenings, weekends, and holidays as dictated by events (especially race weekends)
  • *Must be willing to undergo background and drug test*

Physical Demand & Work Environments:

  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
  • Ability to lift and/ or move up to 25 pounds.
  • Ability to squat, bend, twist, push/pull.
  • Ability to stand/walk for long periods.
  • The noise level in the work environment is usually moderate but can be loud during events.

EQUAL EMPLOYMENT OPPORTUNITY:

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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