ZipRecruiter

Log In

1

Ticketing Manager Jobs in Wisconsin (NOW HIRING)

3B Staffing LLC

IT Desktop Support

Milwaukee, WI · On-site

Report any support trends to the IT Operations Manager and Team Lead * Process all ServiceNow ... ticketing system, MDM, Office 365, Ring Central, Zoom, and Remote tools.

Posted today

TEKsystems

Help Desk Support

Beloit, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and ticketing systems. * Troubleshoot and resolve common hardware, software, and connectivity issues. * Support users with Active Directory account management, including password resets, account ...

New

3B Staffing LLC

IT Desktop Support

Milwaukee, WI · On-site

Report any support trends to the IT Operations Manager and Team Lead * Process all ServiceNow ... ticketing system, MDM, Office 365, Ring Central, Zoom, and Remote tools.

Posted today

TEKsystems c/o Allegis Group

Help Desk Support

Beloit, WI · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and ticketing systems. * Troubleshoot and resolve common hardware, software, and connectivity issues. * Support users with Active Directory account management, including password resets, account ...

New

TEKsystems

Help Desk Support

Beloit, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and ticketing systems. * Troubleshoot and resolve common hardware, software, and connectivity issues. * Support users with Active Directory account management, including password resets, account ...

New

KOHLS

Assistant Store Manager

Grafton, WI · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

KOHLS

Assistant Store Manager

Brookfield, WI · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

KOHLS

Assistant Store Manager

Oak Creek, WI · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

KOHLS

Assistant Store Manager

Delafield, WI · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

KOHLS

Assistant Store Manager

Sheboygan, WI · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

Brenntag

IT Support Engineer L1

Wauwatosa, WI

  • Medical

  • Retirement

Log, track, and manage all support requests and incidents in the ticketing system (ServiceNow, Jira Service Management, or equivalent) * Accurately document troubleshooting steps, resolutions, and ...

Kohl's

Store Manager

Madison, WI · On-site

Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

  • Medical

  • Retirement

Log, track, and manage all support requests and incidents in the ticketing system (ServiceNow, Jira Service Management, or equivalent) * Accurately document troubleshooting steps, resolutions, and ...

Veracity Software Pvt. Ltd.

Help Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

... ticketing and incident management systems. • Experience providing technical support in enterprise environments. • Experience documenting technical issues, resolutions, and procedures. • Strong ...

previous pagenext page

Showing results 21-40

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Wisconsin

Ticketing Manager information

See Wisconsin salary details

$33.8K

$107.6K

$182.7K

How much do ticketing manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for ticketing manager in Wisconsin is $107,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $133,700.00 per year, depending on experience, location, and employer.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.
What are the most commonly searched types of Ticketing jobs in Wisconsin? The most popular types of Ticketing jobs in Wisconsin are:
What are popular job titles related to Ticketing Manager jobs in Wisconsin? For Ticketing Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Ticketing Manager jobs in Wisconsin look for? The top searched job categories for Ticketing Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Ticketing Manager jobs? Cities in Wisconsin with the most Ticketing Manager job openings:
Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $107,636 per year, or $51.7 per hour.

Technical Support Specialist

Revolution Search Group

Milwaukee, WI

Full-time

Re-posted 21 hours ago

Job description

Our client is seeking a motivated and technically proficient IT Technical Support Specialist. This mid-level role supports the office productivity environment, including desktops, laptops, Windows and macOS endpoints, iOS devices, audio/video and conference rooms, printers/copiers, smartphones, telephony/networking, and associated business applications. Responsibilities include installing, configuring, diagnosing, repairing, maintaining, and upgrading endpoint hardware, operating systems, software, and peripheral equipment to support reliable workstation performance and end-user productivity. In a help desk/service desk capacity, the specialist will troubleshoot incidents and service requests in person, by phone, remotely, and through email, document work in the ticketing system, and collaborate with IT team members to deliver timely, dependable support.
Key Responsibilities / Functions:
· Support desktops, laptops, Macs, and mobile devices by installing, configuring, maintaining, upgrading, and troubleshooting hardware, operating systems, software, user accounts, and endpoint settings.
· Assist with building, maintaining, and deploying standard Windows and macOS device images and endpoint configurations.
· Support Microsoft 365 applications and services, including account setup, Intune, license assignment, and collaboration tools such as Teams and Zoom.
· Support endpoint protection, anti-virus/anti-malware tools, patching, and security policy enforcement under senior IT guidance.
· Support mobile devices through provisioning, configuration, compliance policy enforcement, and asset tracking using Intune or similar mobile device management platforms.
· Support printers, copiers, and video conferencing systems through maintenance and troubleshooting.
· Improve office productivity environments by identifying issues and recommending solutions.
· Respond to incidents and service requests through hands-on and remote support, document activity in the ticketing system, escalate issues as needed, and communicate status through resolution.
· Support endpoint backup and recovery processes and follow established data protection and retention procedures.
· Assist with hardware and software procurement to meet organizational needs.
Personal Characteristics and Attributes
· Strong customer service focus and commitment to resolving user issues.
· Strong analytical and problem-solving skills.
· Clear verbal and written communication with non-technical stakeholders.
· Self-motivated, responsive, and reliable in completing assignments.
· Interest in learning new technologies and keeping current with trends.
· Positive, collaborative approach with team members and other departments.
· Ability to support hardware and software training during onboarding and ad hoc sessions.
Required Qualifications: (Education, Technical Skills/Knowledge)
· 3–5 years of hands-on support for desktops, laptops, Macs, smartphones, AV/conferencing, and related office technology.
· Experience installing, configuring, troubleshooting, and supporting PC and Mac hardware and software in business environments.
· Working knowledge of endpoint protection, patching, anti-virus tools, and mobile device management concepts.
· Experience working in a ticketing system to document incidents, service requests, escalations, and resolutions.
· Familiarity with Microsoft 365 administration, Entra ID/Active Directory, Intune, and collaboration platforms.
· Associate or bachelor’s degree in a computer-related field, or equivalent experience.
Nice-to-Have Qualifications:
· Certifications such as CompTIA A+, Network+, Microsoft 365 Modern Desktop Administrator, or HDI Desktop Support Technician.
· Experience with endpoint imaging and deployment tools such as Intune, Autopilot, or SCCM.
· Exposure to telecom and network environments, including VPNs, phone systems, routers, switches, and circuits.
· Experience with desktop backup solutions and data recovery procedures.
· Familiarity with asset management tools and IT procurement processes.