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Ticketing Manager Jobs in Wisconsin (NOW HIRING)

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

... ticketing systems, SLAs, escalation paths, and team infrastructure. This leader will play a ... Hire and manage a global, technical support team with a culture of operational excellence * Develop ...

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

WI · On-site

$97.85 - $126.63/hr

You report to the company's CFO and manage one permanent SAP colleague. Are you responsible for the ... Setting up a support/ticketing system. * ... What you can expect You will have the opportunity to ...

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

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Showing results 1-20

Ticketing Manager information

See Wisconsin salary details

$33.8K

$107.6K

$182.7K

How much do ticketing manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for ticketing manager in Wisconsin is $107,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $133,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What are the most commonly searched types of Ticketing jobs in Wisconsin?

The most popular types of Ticketing jobs in Wisconsin are:

What cities in Wisconsin are hiring for Ticketing Manager jobs?

Cities in Wisconsin with the most Ticketing Manager job openings:

Infographic showing various Ticketing Manager job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $107,636 per year, or $51.7 per hour.

CRM Support and Enablement Manager

Best Version Media

Brookfield, WI • On-site

Full-time

Posted 6 days ago


Job description

Overview:
Best Version Media was founded in 2007 and now serves over 1,300 communities across the U.S. and Canada. We connect local businesses to customers with a suite of innovative print and digital solutions. Our print magazines, powered by our advertisers and readers, are tailored to the communities we serve by showcasing local families, nonprofits, events, and more. Our digital advertising works with our print campaigns to build brand awareness and help businesses expand their online reach with local customers. We also offer convenient tools to help businesses manage their online presence and enhance searchability.
Our vision is to unite the hearts and minds of communities - one person, one home, one business at a time. We value family, teamwork, and an open exchange of ideas as we strive to become the best versions of ourselves. Our award-winning culture has been recognized countless times by organizations like Fortune, Glassdoor, Great Place to Work, and more.
Job Summary:
We've rolled out a company-wide CRM used by 1,000+ independent sales reps to run their local media businesses, alongside the internal HubSpot CRM our teams use to onboard and support them.
The CRM Support and Enablement Manager will ensure every one of those sales reps gets great answers and training. You will build the support and enablement function from scratch, and then lead it as it grows. This is a rare chance to own a function end-to-end inside an established, profitable company.
Responsibilities:
  • Manage sales rep support end-to-end, including running the HubSpot ticketing pipeline, setting SLAs, and tracking metrics (response time, resolution, deflection).
  • Resolve tier-one issues directly and route complex technical problems to engineering with clear, actionable details.
  • Build and maintain a training library (short videos, help docs, onboarding programs) driven by actual user questions and needs.
  • Analyze recurring support tickets to inform new training materials, workflow improvements, or product fixes.
  • Act as a founding department of one, with the expectation to hire and lead a full team as user adoption scales.

Requirements
Skills & Requirements:
  • Proven experience building enablement materials, such as training videos, help centers, or onboarding programs (this is a non-negotiable requirement).
  • 4 to 8 years of experience in customer support or CX, including people management or owning a support function.
  • Hands-on experience managing a ticketing system (e.g., HubSpot Service Hub, Zendesk, Intercom).
  • Strong, clear communication skills tailored for busy, non-technical audiences.
  • Comfortable and capable of starting as a department of one to build a function from the ground up.
What Will Make You Stand Out:
  • Direct experience with HubSpot, specifically Service Hub.
  • Experience supporting franchisees, 1099 contractors, or distributed field sales (e.g., from a franchise HQ, independent seller marketplace, or SMB software company).
  • Proficiency with video creation and knowledge-base tools like Loom, Guru, Intercom Articles, or an LMS.
  • A track record of being the first CX hire at a growing company and building the function from zero.
  • Enthusiasm for leveraging modern AI tools to maximize efficiency and scale your impact.

Ready to build a best-in-class support function from the ground up? Apply today and let's build something great.

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About Best Version Media

Sourced by ZipRecruiter

Best Version Media has been connecting communities and helping businesses grow since 2007. We started with just six local magazines in the Milwaukee, Wisconsin area before expanding across the U.S. and Canada in 2012. We’re now one of the fastest-growing companies in the industry with tens of thousands of advertisers and millions of monthly readers. Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time. Every new edition brings us closer to our goal of a better tomorrow. BVM publications avoid controversial topics and exclusively focus on sharing positive, family-friendly stories and information every month. Our innovative lineup of print and digital advertising solutions adds value to local businesses by connecting them to customers and keeping them top-of-mind in the community. We’re committed to bringing people together by building and strengthening relationships in over 1,200 local communities.

Industry

Marketing

Company size

51 - 200 Employees

Headquarters location

Brookfield, WI, US

Year founded

2007