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Ticketing Assistant Jobs in Wisconsin (NOW HIRING)

BRP

Site Administrative Assistant

Sturtevant, WI · On-site

$17.50 - $23.50/hr

Communication| Assist with creation of campus wide/US wide communications related to employee ... and ticketing function to answer to employee inquiries regarding various employee topics.

BRP

Site Administrative Assistant

Sturtevant, WI · On-site

$17.50 - $23.50/hr

Communication| Assist with creation of campus wide/US wide communications related to employee ... and ticketing function to answer to employee inquiries regarding various employee topics.

Mad Town Skate

Be Seen First

Assistant Manager

Madison, WI · On-site

$36K - $44K/yr

Manage admissions, ticketing, customer flow, and POS operations * Serve as the on-duty decision ... Facilitate entertainment activities, announcements, and special events * Assist patrons with skate ...

AEG

Fall Office Intern

Franklin, WI · On-site

$14 - $18.50/hr

Primary Responsibilities: * Assist the ticket sales team with database management, lead generation ... Comfortable using Microsoft Office and willing to learn CRM or ticketing software. * Ability to ...

Robert Half

Application Support Engineer

Middleton, WI · On-site

$42 - $51/hr

Utilize ServiceNow or a similar ITSM/ticketing platform to track incidents and document troubleshooting steps and resolutions. * Assist with application packaging, deployment, and software ...

Eye Clinic of Wisconsin

WI · On-site

$52 - $75/hr

Reinforce use of the ticketing system and help staff understand how to submit complete and useful ... Microsoft 365, Accounts, and Access * Assist with Microsoft 365 user support, Teams, Outlook, email ...

New

EYE CLINIC OF WISCONSIN

IT Support Specialist

Wausau, WI · On-site

$21 - $29/hr

Reinforce use of the ticketing system and help staff understand how to submit complete and useful ... Microsoft 365, Accounts, and Access * Assist with Microsoft 365 user support, Teams, Outlook, email ...

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All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Wisconsin

Ticketing Assistant information

See Wisconsin salary details

$6

$19

$33

How much do ticketing assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticketing assistant in Wisconsin is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.59 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Wisconsin?

The most popular types of Ticketing jobs in Wisconsin are:

What are popular job titles related to Ticketing Assistant jobs in Wisconsin?

For Ticketing Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Wisconsin look for?

The top searched job categories for Ticketing Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Ticketing Assistant jobs?

Cities in Wisconsin with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,052 per year, or $19.7 per hour.

CAS Event Assistant (Student) (FWS)

American

Washington, WI • On-site

$18.40/hr

Part-time

Posted 9 days ago

Job description

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log intoyour employee Workday accountand select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

College of Arts & Sciences

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

Ticket Office and Event Support workers will assist the Ticket Office and Front of House Supervisors in providing a positive patron experience for all. In addition to comfortably using the ticketing system, Ticket Office support staff will run the Will Call table during events and respond to telephone calls and voicemail. Ticket Office and Event Support staff will be crossed trained to work in both Ticket Office and Usher positions.

Essential Functions:

  • Assist the Ticket Office and Front of House Supervisors.

  • Provide a positive patron experience for all.

  • Use the ticketing system.

  • Run the Will Call table during events and respond to telephone calls and voicemail.

  • Other duties assigned.

Position Type/Expected Hours of Work:

  • Part-time.

  • 20 hours per week.

Salary Range:

  • $18.40 per hour.

Required Education and Experience:

  • Student must have an active Federal Work Study (FWS) award.

  • The worker is required to have close visual acuity to perform an activity such as preparing tickets for distribution and viewing a computer terminal.

Preferred Education and Experience:

  • One year experience in a customer service-related field (retail, restaurant, etc) preferred, but not required.

Additional Eligibility Qualifications:

  • Worker will occasionally need to lift, carry, push, pull or otherwise move objects up to 15 pounds.

  • The job involves repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers.

Other Details

  • This position is available only to enrolled American University students.

  • Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • American University is an E-Verify employer.

  • Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log intoWorkdayand select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, emailtheworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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