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Ticketing Assistant Jobs in Rochester, MI (NOW HIRING)

Stefanini

Deskside Technician II

Auburn Hills, MI

$19.25 - $24.25/hr

Analyze international usage, identify overages, propose optimization actions * Assist large-scale ... Good IT culture (ticketing tools, databases, data visualization) Deliverables: * Monthly billing ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

... - Assist large-scale mobility initiatives (deployment, recycling, migration) - Contribute to ... IT culture (ticketing tools, databases, data visualization) Deliverables: - Monthly billing ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

Analyze international usage, identify overages, propose optimization actions * Assist large-scale ... Good IT culture (ticketing tools, databases, data visualization) Deliverables: * Monthly billing ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

... - Assist large-scale mobility initiatives (deployment, recycling, migration) - Contribute to ... IT culture (ticketing tools, databases, data visualization) Deliverables: - Monthly billing ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI

$19.25 - $24.25/hr

... - Assist large-scale mobility initiatives (deployment, recycling, migration) - Contribute to ... IT culture (ticketing tools, databases, data visualization) Deliverables: - Monthly billing ...

KOHLS

Assistant Store Manager

Sterling Heights, MI

Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating ...

NEXTGEN TECHNOLOGY INC

Test Engineer

Troy, MI

$65K - $85K/yr

Learn to proficiently use ticketing systems such as JIRA for bug reporting. * Interface professionally with test engineering colleagues in Troy, MI, India, UK, China and Korea * Assist with local ...

NEXTGEN TECHNOLOGY INC

Test Engineer

Troy, MI

$65K - $85K/yr

Learn to proficiently use ticketing systems such as JIRA for bug reporting. * Interface professionally with test engineering colleagues in Troy, MI, India, UK, China and Korea * Assist with local ...

NEXTGEN TECHNOLOGY INC

Test Engineer

Troy, MI

$65K - $85K/yr

Learn to proficiently use ticketing systems such as JIRA for bug reporting. * Interface professionally with test engineering colleagues in Troy, MI, India, UK, China and Korea * Assist with local ...

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Ticketing Assistant information

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How much do ticketing assistant jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for ticketing assistant in Rochester, MI is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticketing Assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What are Ticketing Assistants?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What is a ticketing assistant?

A ticketing assistant is responsible for selling, issuing, and managing tickets for events, transportation, or attractions. They often work at ticket counters or online platforms, providing customer service and handling transactions using ticketing software. Strong communication skills and attention to detail are important in this role.

What jobs make 5000 a week without a degree?

For a Ticketing Assistant, earning $5,000 a week without a degree is uncommon, as most roles in this field typically pay hourly wages below that threshold. High earnings in similar customer service or sales roles may require extensive experience, specialized skills, or management responsibilities, but such high weekly income is rare without formal education or advanced certifications.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What job categories do people searching Ticketing Assistant jobs in Rochester, MI look for? The top searched job categories for Ticketing Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Ticketing Assistant jobs? Cities near Rochester, MI with the most Ticketing Assistant job openings:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Rochester, MI as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 78% Physical, 17% Hybrid, and 5% Remote job distribution, with an average salary of $37,436 per year, or $18 per hour.

Box Office Attendant - Royal Oak Music Theater

AEG Presents

Royal Oak, MI

Other

Posted 15 days ago

Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

Position Summary:

The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments.

Essential Functions:

  • Accurately and efficiently processes orders for and collect payments from guests.
  • Follow cash handling and inventory procedures to ensure security of assets and inventory.
  • Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests.
  • Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
  • Provides up-selling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
  • Contributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment.

Required Qualifications:

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 0-1 years of related work experience
  • Excellent customer service skills
  • Must be able to work independently and in a team setting
  • Good communication skills to effectively communicate with customers and co-workers
  • Basic Math skills
  • Must be responsible and professional
  • Effective decision-making skills
  • Demonstrated ability to work in a fast-paced environment
  • Available to work flexible hours, including nights and weekends

Payscale: $10 - $15

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

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