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Ticketing Assistant Jobs in Rochester, MI (NOW HIRING)

Stefanini Group

AV Technician I

Auburn Hills, MI · On-site

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

Stefanini Group

AV Technician I

Auburn Hills, MI · On-site

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

Stefanini Group

AV Technician I

Auburn Hills, MI

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

KOHLS

Assistant Store Manager

Sterling Heights, MI · On-site

Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating ...

Stefanini

Network Technician I

Auburn Hills, MI · On-site

$22.25 - $28.75/hr

... assist in the design, implementation, and maintenance of our network infrastructure. This role ... ticketing systems and incident management processesAbility to follow remote instructions with ...

Stefanini Group

Network Technician I

Auburn Hills, MI

$22.25 - $28.75/hr

... assist in the design, implementation, and maintenance of our network infrastructure. This role ... Familiarity with ticketing systems and incident management processes * Ability to follow remote ...

NEXTGEN TECHNOLOGY INC

Test Engineer

Troy, MI

$65K - $85K/yr

Learn to proficiently use ticketing systems such as JIRA for bug reporting. * Interface professionally with test engineering colleagues in Troy, MI, India, UK, China and Korea * Assist with local ...

Stefanini Group

Network Technician I

Auburn Hills, MI

$22.25 - $28.75/hr

... assist in the design, implementation, and maintenance of our network infrastructure. This role ... Familiarity with ticketing systems and incident management processes * Ability to follow remote ...

NEXTGEN TECHNOLOGY INC

Test Engineer

Troy, MI

$65K - $85K/yr

Learn to proficiently use ticketing systems such as JIRA for bug reporting. * Interface professionally with test engineering colleagues in Troy, MI, India, UK, China and Korea * Assist with local ...

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All JobsTicketing Assistant JobsTicketing Assistant Jobs in Rochester, MI

Ticketing Assistant information

See Rochester, MI salary details

$5

$17

$30

How much do ticketing assistant jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for ticketing assistant in Rochester, MI is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by Ticketing Assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What jobs pay $700 a day?

For a Ticketing Assistant, earning $700 a day is uncommon as it typically reflects higher-paying roles or freelance work. Most ticketing roles pay hourly or salary wages, with higher earnings possible through overtime, bonuses, or working in specialized environments like event management or travel agencies. Achieving such daily pay usually requires additional skills, certifications, or experience in related fields.

What job makes $10,000 a month without a degree?

A Ticketing Assistant typically does not earn $10,000 a month without a degree; most entry-level roles in customer service or ticketing pay significantly less. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales, real estate, or certain trades, but generally not in entry-level ticketing positions.

What are Ticketing Assistants?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What do ticketing staff do?

Ticketing staff are responsible for selling, issuing, and managing tickets for events, transportation, or attractions. They often operate ticketing systems or point-of-sale software, assist customers with inquiries, and ensure accurate record-keeping. Good communication skills and attention to detail are important in this role.

How much do check-in agents get paid?

Check-in agents, often similar to ticketing assistants, typically earn an hourly wage ranging from $12 to $20, depending on experience, location, and employer. Salaries can increase with seniority or specialized skills such as using airline reservation systems or customer service certifications.
What job categories do people searching Ticketing Assistant jobs in Rochester, MI look for? The top searched job categories for Ticketing Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Ticketing Assistant jobs? Cities near Rochester, MI with the most Ticketing Assistant job openings:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Rochester, MI as of June 2026, with employment types broken down into 4% As Needed, 66% Full Time, 15% Part Time, and 15% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,436 per year, or $18 per hour.
AV Technician I

AV Technician I

Stefanini Group

Auburn Hills, MI • On-site

Full-time

Posted 14 days ago

Job description

Details:
Mission: Ensure operational continuity of US Audio Video Services, acting as service liaison and operational analyst.
Key Activities:
- Act as primary interface with AV EUS Manager and project related activities supporting live stream capabilities, large project initiatives, and AV operational troubleshooting
- Manage lifecycle of AV devices (inventory, expired contracts, zero-usage, suspensions, ETF waivers)
- Escalate and follow-up on system/application issues (coverage, in-building connectivity)
- Analyze international usage, identify overages, propose optimization actions
- Assist large-scale AV and facilities initiatives (deployment, recycling, migration)
- Contribute to process improvement and cost savings initiatives
- Ensure rapid reaction and autonomy in dealing with infrastructure or subscription issues
Job Requirements
Details:
- Excellent knowledge of AV technology, AV mechanics, contract lifecycle, and operational support of all AV technology
- Technical understanding of AV technology set up configuration - Proficiency in ServiceNow or equivalent ITSM solutions
- Minimum AS +3 (e.g. Audio Video, IT degree)
- Strong understanding of the AV industry (operator processes, contract structures, mobile lifecycle management)
- Good IT culture (ticketing tools, databases, data visualization)
- Operational KPI tracking (response times, resolution, savings)
- On-demand incident/escalation reports
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Pay Range:
Based on Experience

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