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Ticketing Assistant Jobs in Rochester, MI (NOW HIRING)

SMART

SUPPORT ANALYST II

Troy, MI · On-site

$74K/yr

Serves as an escalated point of contact for IT-related issues via phone, email, and ticketing ... Support and assist with the Microsoft 365 environment as well as its applications. * Support board ...

New

Stefanini

AV Technician I

Auburn Hills, MI · On-site

Analyze international usage, identify overages, propose optimization actions * Assist large-scale ... Good IT culture (ticketing tools, databases, data visualization) * Operational KPI tracking ...

Stefanini Group

AV Technician I

Auburn Hills, MI · On-site

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

Stefanini Group

AV Technician I

Auburn Hills, MI · On-site

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

... - Assist large-scale Printand facilities initiatives (deployment, recycling, migration ... IT culture (ticketing tools, databases, data visualization) Deliverables: - Operational KPI ...

Stefanini Group

AV Technician I

Auburn Hills, MI

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

Stefanini Group

AV Technician I

Auburn Hills, MI

... actions - Assist large-scale AV and facilities initiatives (deployment, recycling, migration ... ticketing tools, databases, data visualization) - Operational KPI tracking (response times ...

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All JobsTicketing Assistant JobsTicketing Assistant Jobs in Rochester, MI

Ticketing Assistant information

See Rochester, MI salary details

$5

$17

$30

How much do ticketing assistant jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ticketing assistant in Rochester, MI is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by Ticketing Assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What jobs pay $700 a day?

For a Ticketing Assistant, earning $700 a day is uncommon as it typically reflects higher-paying roles or freelance work. Most ticketing roles pay hourly or salary wages, with higher earnings possible through overtime, bonuses, or working in specialized environments like event management or travel agencies. Achieving such daily pay usually requires additional skills, certifications, or experience in related fields.

What job makes $10,000 a month without a degree?

A Ticketing Assistant typically does not earn $10,000 a month without a degree; most entry-level roles in customer service or ticketing pay significantly less. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales, real estate, or certain trades, but generally not in entry-level ticketing positions.

What are Ticketing Assistants?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What do ticketing staff do?

Ticketing staff are responsible for selling, issuing, and managing tickets for events, transportation, or attractions. They often operate ticketing systems or point-of-sale software, assist customers with inquiries, and ensure accurate record-keeping. Good communication skills and attention to detail are important in this role.

How much do check-in agents get paid?

Check-in agents, often similar to ticketing assistants, typically earn an hourly wage ranging from $12 to $20, depending on experience, location, and employer. Salaries can increase with seniority or specialized skills such as using airline reservation systems or customer service certifications.
What job categories do people searching Ticketing Assistant jobs in Rochester, MI look for? The top searched job categories for Ticketing Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Ticketing Assistant jobs? Cities near Rochester, MI with the most Ticketing Assistant job openings:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Rochester, MI as of June 2026, with employment types broken down into 4% As Needed, 66% Full Time, 15% Part Time, and 15% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,436 per year, or $18 per hour.
Assistant Property Maintenance Coordinator

Assistant Property Maintenance Coordinator

Marketplace Homes

Southfield, MI • On-site

$50K - $63K/yr

Full-time

Posted 3 days ago

Job description


Through our advanced systems and networks, our Property Management team acquires, rehabs, markets, fills, and manages single-family homes across the country. The scope and scale of these operations make solid leadership an integral part of our success.

Essential Functions:

  • Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
  • Identify appropriate vendors and coordinate service repair work as needed.
  • Maintain accurate and detailed records in Revela, our property management software. This includes invoicing home owners, collections from residents, payments to trades.
  • Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
  • Complete SODA forms in compliance with relevant laws.
  • Reply to homeowner and resident emails to answer questions through our ticketing software.
  • Opportunity to coach and develop a team of property managers.
  • Lead a team of property managers to achieve team goals and KPIs.

Qualifications:

  • At least two years of experience in a Single Family Rental Property Management role.
  • Experience coordinating with HOA's is a plus.
  • Strong oral and written communication skills.
  • Above average attention to detail and interpersonal skills.
  • Ability to communicate professionally with customers.
  • Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.


Job Type: Full-time


This role is hybrid, requiring in office work 3 days per week in Southfield, Michigan.


This role is hybrid, requiring in office work 3 days per week in Southfield, Michigan.