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Ticketing Analyst Jobs (NOW HIRING)

NRZ Entertainment LLC

Pricing Analyst

Neptune, NJ · Remote

$50K - $70K/yr

As a Pricing Analyst, you will be working closely with the rest of the team to analyze ticketing data and price tickets effectively on secondary exchanges. The ideal candidate has excellent problem ...

NRZ Entertainment LLC

Pricing Analyst

Neptune City, NJ · Remote

$50K - $70K/yr

Analyze ticketing data and price tickets using statistics and software * Identify emerging trends and patterns within complex data, and act on those trends accordingly * Utilize all resources ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49K - $66K/yr

Strong problem-solving, research, and analytical capabilities * Proficient computer and typing ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · Remote

$52K - $70K/yr

Strong problem-solving, research, and analytical capabilities * Proficient computer and typing ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

NRZ Entertainment LLC

Pricing Analyst

Neptune, NJ · Remote

$50K - $70K/yr

As a Pricing Analyst, you will be working closely with the rest of the team to analyze ticketing data and price tickets effectively on secondary exchanges. The ideal candidate has excellent problem ...

ASM Global

Ticketing Manager

Minneapolis, MN · On-site

$55K - $60K/yr

Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Ability to analyze data and figures * Knowledge of supervisory principles and practices * Ability ...

kgs

SOC Analyst

Durham, NC

The role requires reviewing all incoming alerts, investigating, and ticketing all identified potential security threats using the agency's incident response-ticketing platform. The SOC Analyst will ...

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Ticketing Analyst information

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$71.5K

$123K

How much do ticketing analyst jobs pay per year?

As of Jul 5, 2026, the average yearly pay for ticketing analyst in the United States is $71,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What are the biggest challenges Ticketing Analysts face when managing high volumes of customer requests?

Ticketing Analysts often encounter challenges in prioritizing and resolving a large volume of support requests while maintaining accuracy and customer satisfaction. Managing time effectively, understanding the technical background of each ticket, and communicating clearly with both customers and internal teams are crucial skills. Additionally, analysts must adapt quickly to changing systems or procedures, and proactively identify patterns to help prevent recurring issues. Strong organizational skills and the ability to remain calm under pressure are key to success in this role.

What are the key skills and qualifications needed to thrive as a Ticketing Analyst, and why are they important?

To thrive as a Ticketing Analyst, you need strong analytical skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, IT, or a related field. Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk, and sometimes ITIL certification, is typically required. Excellent problem-solving abilities, communication skills, and the capacity to prioritize tasks make candidates stand out in this role. These competencies ensure efficient issue resolution, improved customer satisfaction, and smooth operational workflows.

What does a Ticketing Analyst do?

A Ticketing Analyst is responsible for managing and analyzing support tickets within an organization. They track, categorize, and prioritize tickets to ensure timely resolution and identify trends or recurring issues. Their role often involves collaborating with IT or customer service teams to improve processes and enhance customer satisfaction. Ticketing Analysts also generate reports and provide insights to help organizations optimize their support operations.
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What cities are hiring for Ticketing Analyst jobs? Cities with the most Ticketing Analyst job openings:
What job categories do people searching Ticketing Analyst jobs look for? The top searched job categories for Ticketing Analyst jobs are:
Ticketing Analyst jobs near you
Infographic showing various Ticketing Analyst job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,511 per year, or $34.4 per hour.
Pricing Analyst

Pricing Analyst

NRZ Entertainment LLC

Neptune, NJ • Remote

$50K - $70K/yr

Full-time

Posted 13 days ago

Job description

Job Summary
We are seeking a Pricing Analyst to join NRZ Entertainment, one of the world’s leading ticket brokerages with over $500M in ticket sales and a unique focus on technology, data, and analytics to ensure the seamless distribution of tickets on the secondary market. As a Pricing Analyst, you will be working closely with the rest of the team to analyze ticketing data and price tickets effectively on secondary exchanges. The ideal candidate has excellent problem-solving skills, can work well in a team or independently, and can break down complex data and ideas into actionable items.
Schedule:
Weekend-focused schedule,
  • Wednesday - Sunday or
  • Thursday - Monday

Responsibilities 
  • Analyze ticketing data and price tickets using statistics and software 
  • Identify emerging trends and patterns within complex data, and act on those trends accordingly
  • Utilize all resources available to you to develop an analysis and understanding of consumer behavior in relation to ticketing and events
  • Work closely with other departments to best identify the need for more information and research
  • Create presentations for management and stakeholders to present data and insights
Qualifications
  • Bachelors degree
  • Previous experience in data analysis preferred
  • Strong communication skills
  • Strong problem-solving skills 
  • Extensive experience working with Microsoft Office
 Benefits/Perks
  • Competitive Compensation
  • Excellent Work Environment
  • Career Advancement Opportunities
Desired Experience
  • 1-3 years
Compensation
  • $50,000-70,000 annually