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Ticket Operations Jobs in Spring, TX (NOW HIRING)

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Ticket Operations information

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$21

$43

How much do ticket operations jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket operations in Spring, TX is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $24.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Spring, TX?

The most popular types of Ticket Operations jobs in Spring, TX are:

What are popular job titles related to Ticket Operations jobs in Spring, TX?

For Ticket Operations jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Spring, TX look for?

The top searched job categories for Ticket Operations jobs in Spring, TX are:

What cities near Spring, TX are hiring for Ticket Operations jobs?

Cities near Spring, TX with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Spring, TX as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,707 per year, or $21.5 per hour.

Digital E-commerce Operations Manager

Academy Sports + Outdoors

Katy, TX • On-site

Full-time

Re-posted 6 days ago

Academy Sports + Outdoors rating

5.8

Company rating: 5.8 out of 10

Based on 439 frontline employees who took The Breakroom Quiz

427th of 734 rated retailers

Job description

Who We Are
At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We're a passionate, purpose-driven team that's as committed to each other as we are to our customers.
We've spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun.
Here, you won't just help customers gear up for their next adventure - you'll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can't lose!
Education:
  • Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred

Work Experiences:
  • 5 + years in IT or related field with managerial or supervisory experience

Skills:
  • Demonstrated experience managing IT/e-commerce platforms, projects and team
  • Strong technical knowledge of eCommerce, omni-channel, enterprise applications, and operating systems, network and mobile POS.
  • Subject matter expert in planning, developing and implementing IT infrastructure, technology/network scalability management, security procedures and disaster recovery protocols.
  • Detailed knowledge of various server operating systems, domain architecture, desktop & mobile engineering and store systems back-office.
  • In-depth hands on experience with enterprise firewalls, online & store systems, inventory & merchandise monitoring, audit and logging applications, state-of-the-art monitoring tools
  • Strong technical knowledge in providing 24/7 support, including a global remote user base
  • Working knowledge of IT, Security, end to end ecommerce technologies and operations.
  • Strong analysis capabilities and skills in structured problem solving.
  • Strong program and service delivery skills.
  • Deep sense of urgency and ability to identify and achieve quick wins.
  • Ability to quickly learn new subject matter areas, assess operational maturity, establish KPI s and metrics and drive towards operational maturity.
  • Great communications and collaboration skills.

Required Experience
  • 8-12 years prior experience in IT Operations
  • 8-12 years of leadership and management experience
  • Required knowledge of Cloud Technologies, Web Sphere commerce or ATG
  • Customer advocate and relentless passion to solve issues quickly.
  • Experience in introducing metrics and data as a basis for operational analysis and decision-making
  • Experience in introducing operational discipline into ad hoc process areas. Experience with data centers, process and organizational change management.
  • Experience in significantly and provable increasing maturity levels for IT and engineering operations processes.
  • Experience in working with distributed teams and processes and driving them towards high levels of operational excellence.

Responsibilities:
  • Manage system enhancements to the WebSphere platform and supporting e-commerce systems
  • Build, maintain state-of-the-art IT operations for digital/ecommerce business
  • Inculcate every day is holiday culture across board
  • Build operations team as highly data-driven giving apt quantification for each ticket and business case handling
  • Build and lead global 24/7/365 operation engineer team with focus on customer service with right competency, tool-set, culture, automation driven with agile manner.
  • Develop, manage, measure, monitor and report on key operation service-level metrics, KPIs
  • Develop and maintain a scalable organization with a well-documented roadmap, goals and objectives
  • Responsible for IT operation processes to facilitate, enable IT & business team to deliver a high quality of service
  • Representing IT operations, work collaboratively with the other departments providing IT operations services as well as enabling them with technology thought leadership.
  • Manage the planning, documentation architecture, design, implementation and support of IT operations
  • Build relationships with business partners to ensure IT ops and productivity goals are understood and exceeded
  • Provide executive reporting, real-time updates to leadership, resonate & showcase holiday readiness at all times
  • Maintain customer satisfaction (internal and external) while engaging day to day operations
  • Strive for customer centricity excellence
  • Prepare budgets and team objectives
  • Use service desk best practices, ITIL, and problem management to drive continual process improvement culture
  • Promote self-service tools, the request catalog and the knowledge repository as mechanisms to improve end-user satisfaction and reduce costs
  • Perform trend analysis including competitors, and develop action plans for improving service timeliness, maintaining compliance & audit friendly and reducing costs.
  • Stay abreast of trends in IT operations support, management, technologies, sourcing, policies, procedures and other external changes that could have an impact on IT services.

Physical Requirements & Attendance
  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

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