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Ticket Operations Jobs in Spring, TX (NOW HIRING)

Houston Astros

Ticket Experience Ambassador

Houston, TX · On-site

Manager, Ticket Operations Classification: Part-Time/Non-Exempt/Seasonal Summary/Objective: As a Ticket Experience Ambassador, you will work out of the Ticket Sales and Service department to assist ...

AEG

Gameday - Ticket Resolution Ambassador

TX · On-site

$12/hr

Perform various other tasks that may be assigned from time to time by Ticket Operations Coordinator and Senior Director of Ticket Operations. Subject to reasonable accommodations, position requires ...

AEG

Gameday - Ticketing Customer Service

TX · On-site

$12/hr

Answer all season ticket members' questions and problems that may arise during gameday. * Oversee ADA seat exchanges through Ticketmaster software. * Assist Membership Services and Ticket Operations ...

AEG

Ticket Seller

Houston, TX · On-site

$13.50/hr

... operations, prepares ticket orders, or other related duties assigned by a Ticketing Supervisor. • May perform other duties as assigned. Supervisory Responsibilities • Not applicable.

ASM Global

Part-Time Ticket Seller

Houston, TX · On-site

Manages Will-Call window operations, prepares ticket orders, or other related duties assigned by a Ticketing Supervisor. * May perform other duties as assigned. Supervisory Responsibilities * Not ...

ASM Global

Part-Time Ticket Seller

Houston, TX · On-site

Manages Will-Call window operations, prepares ticket orders, or other related duties assigned by a Ticketing Supervisor. * May perform other duties as assigned. Supervisory Responsibilities * Not ...

AEG

Part-Time Ticket Seller

Houston, TX · On-site

Manages Will-Call window operations, prepares ticket orders, or other related duties assigned by a Ticketing Supervisor. * May perform other duties as assigned. Supervisory Responsibilities * Not ...

Core Group Resources

Ticket Runner

Houston, TX

Ticket Runner Job Summary This essential role offers an exciting opportunity to gain hands-on ... Core Group is actively assisting companies hiring top-notch marine engineers, operations, and ...

The WFS Group

High Ticket Sales Director

Houston, TX · Remote

$120K - $250K/yr

... operations." The distinction is that while competitors just simply provide the sales talent, we ... You have experience managing sales teams in the high ticket alternative education space (Required)

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How much do ticket operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for ticket operations in Spring, TX is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $24.62 per hour, depending on experience, location, and employer.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.
More about Ticket Operations jobs
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What cities near Spring, TX are hiring for Ticket Operations jobs? Cities near Spring, TX with the most Ticket Operations job openings:
Ticket Operations jobs near you
Ticket Experience Ambassador

Ticket Experience Ambassador

Houston Astros

Houston, TX • On-site

Part-time

Posted 17 days ago

Job description

Department: Ticket Sales and Service
Reports to: Manager, Ticket Operations
Classification: Part-Time/Non-Exempt/Seasonal
Summary/Objective:
As a Ticket Experience Ambassador, you will work out of the Ticket Sales and Service department to assist patrons in the comprehensive ticketing experience. Qualified individuals must be highly motivated with a passion to provide an excellent level of customer service to every fan being serviced. Individuals should be detail-oriented and genuinely enjoy interacting with and helping visitors of the ballpark. Friendly and outgoing personality, possessing both a technologically savvy, problem-solving mindset.
Essential Functions & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Assist with mobile ticketing support on smartphone and tablet devices on Astro's game days
  • Provide Ticket Operations assistance within each of the following gameday elements:
  • Assisting fans with day of game purchasing of Astros tickets,
  • Instructing fans on downloading the MLB Ballpark app and accessing MLB accounts,
  • Providing answers to frequently asked and unique mobile ticketing questions
  • Engage with fans and serve as the departments first level of support regarding mobile ticketing and admission into the ballpark
  • Game day duties include but are not limited to the following:
  • Assist with standard operational gameday preparation (ticket distribution, internal service support, external gameday fan experience support)
  • Provide solutions to incoming calls from fans regarding purchasing tickets, mobile technology and or other organizational related questions
  • Learn about the many products our organization has to offer to enhance our customer experience
  • Performs other duties as assigned

Education and/or Experience & Skills:
  • Must possess the manual dexterity and visual acuity to fully utilize and execute the full functionality of "smart phones" and other mobile devices.
  • Possess the visual acuity to see, read and comprehend text, type, data and content on standard computer monitors, smart phones, screens, and documents.
  • Experience using online ticketing Apps and/or other software platforms.
  • Experience with and knowledgeable of the features, functions and effective usage of iPhones, Androids and related mobile or digital devices in professional environments.
  • Experience with Microsoft Office Software (Excel, Outlook, Word), and/or "browsers" such as Internet Explorer, Google Chrome, Safari, etc. preferred.

Work Environment
This role routinely uses standard office equipment such as computers, phones, and printers. The noise level is usually moderate but can be loud within the stadium environment. Majority of time spent in indoor, climate-controlled environment of Union Station offices. May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.
Physical Demands
While performing the duties of this role, the employee is regularly required to talk or hear. This role requires the ability to lift, carry, move, arrange, and use equipment up to 30 lbs. in weight and to stand for long periods of time. Possess the visual acuity to see, read and comprehend text, type, data and content on standard computer monitors, smart phones, screens, and documents.
Position Type and Expected Hours of Work
This is a part-time position and hours will vary. Ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays.
Travel:
No travel is expected for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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