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Ticket Operations Jobs in Waco, TX (NOW HIRING)

JCPenney

Operations Associate - Richland Mall

Waco, TX · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

Suffolk Construction

IT Analyst II

Temple, TX · On-site

... and operations to deliver smarter, more predictable results and redefine how America builds ... Monitor and manage assigned ticket queues, resolve incidents and requests within expected service ...

Suffolk Construction

IT Analyst II

Temple, TX · On-site

... and operations to deliver smarter, more predictable results and redefine how America builds ... Monitor and manage assigned ticket queues, resolve incidents and requests within expected service ...

Suffolk Construction

IT Analyst II

Temple, TX · On-site

... and operations to deliver smarter, more predictable results and redefine how America builds ... Monitor and manage assigned ticket queues, resolve incidents and requests within expected service ...

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Ticket Operations information

See Waco, TX salary details

$8

$21

$43

How much do ticket operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticket operations in Waco, TX is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $24.52 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Waco, TX?

The most popular types of Ticket Operations jobs in Waco, TX are:

What are popular job titles related to Ticket Operations jobs in Waco, TX?

For Ticket Operations jobs in Waco, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Waco, TX look for?

The top searched job categories for Ticket Operations jobs in Waco, TX are:

What cities near Waco, TX are hiring for Ticket Operations jobs?

Cities near Waco, TX with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Waco, TX as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,600 per year, or $21.4 per hour.

Student Worker - Athletic Ticket Sales & Membership

Baylor University

Waco, TX • On-site

$9/hr

Part-time

Re-posted 15 days ago

Baylor University rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

265th of 630 rated colleges and universities

Job description


Job Title: Student Worker - Athletic Ticket Sales & Membership
Job Classification: Business Operations, Student
Department: Bear Foundation
Hiring Manager: Daniel Kline
Contact: daniel_kline@baylor.edu
Work Schedule: Minimum 10 hours per week
Desired Length of Employment: Fall/Ongoing
Pay Rate: $9.00/hr
Preferred candidates are seeking a professional career within sports ticket sales. Employees will work with other student workers and full-time staff to assist in selling full menu of ticket options via phone calls, face-to-face appointments, in-stadium meetings, and special events. Answer inbound phone calls and emails to the Ticket Sales department and provide superior customer service. Make outbound touch-point calls to current season ticket holders and perspective ticket purchasers as part of call campaigns. Sell Football, Men's, and Women's basketball season tickets, partial plans, and other ticket products via phone, email, and in-person appointments. Maintain accurate and detailed records of all current clients and prospects within Salesforce. Provide information and answer inquiries as needed. Pay range varies based on previous customer service experience.
Perform business operations duties for assigned area of responsibility
Provide excellent customer service to clients
Ability to prioritize and take initiative
Assist with various projects, activities and tasks related to business operations
Ability to comply with University policies
Maintain regular and punctual attendance
Employer: Baylor University
Work Location: Simpson Athletics and Academic Center
Work Address: 1500 S. University Parks Dr., Waco, TX 76706

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