Brokerage Operations Associate Jobs in Waco, TX (NOW HIRING)

DESCRIPTION
Job Summary
The Logistics Coordinator supports Datamars' North America supply chain operation by coordinating domestic and international shipments, carrier/vendor communication, customs documentation, shipment tracking, expediting, and freight cost control. This role helps ensure freight moves accurately, compliantly, and cost-effectively while keeping stakeholders informed of shipment status, risks, and delays.
Key Accountabilities

• Coordinate parcel, LTL, FTL, air, ocean, courier, and cross-border shipments for inbound, outbound, customer, supplier, and internal transfer needs

• Prepare and maintain shipping and customs documentation, including invoices, packing lists, bills of lading, airway bills, certificates of origin, and broker instructions

• Track, monitor, and expedite shipments using carrier portals, broker updates, ERP records, and internal tracking tools

• Work with carriers, freight forwarders, customs brokers, suppliers, customers, and internal teams to resolve delays, documentation issues, delivery exceptions, and cost concerns

• Support freight cost control through carrier option review, invoice validation, accessorial monitoring, and escalation of avoidable costs

• Maintain accurate logistics records and assist with carrier performance, claims, transit time review, and process improvement

Skills/Abilities

• Strong organization, follow-through, accuracy, and ability to manage multiple shipments, deadlines, and exceptions

• Clear written and verbal communication with internal teams, carriers, customs brokers, suppliers, and customers

• Working knowledge of transportation modes, freight terminology, carrier processes, import/export documentation, and customs coordination

• Problem-solving mindset with urgency to escalate and resolve shipment delays, service failures, or documentation issues

• Comfort using ERP systems, carrier portals, Microsoft Excel, shipment tracking tools, and shared reporting files

Education & Experience

• High school diploma or equivalent required; associate or bachelor's degree in Logistics, Supply Chain, Business, International Trade, or related field preferred

• Two (2) or more years of experience in logistics, transportation coordination, freight forwarding, import/export operations, customer service, purchasing, or similar supply chain role preferred

• Familiarity with ERP systems, shipment tracking platforms, freight documentation, customs brokers, carriers, and Microsoft Excel preferred

Working Environment
Work is primarily performed in an office, logistics, warehouse, or distribution environment with frequent computer, phone, email, and system use. Occasional time in warehouse or shipping areas may be required to verify shipment details, documentation, labeling, or freight status.
Physical Requirements
The employee is regularly required to sit, talk, hear, use hands and fingers, and operate a computer and standard office equipment. The role may occasionally require standing, walking, bending, reaching, and lifting or moving light to moderate packages or documents.
Travel
Limited travel may be required for supplier, carrier, warehouse, or Datamars site visits.
Equal Opportunity Employment Policy
Datamars provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
REQUIREMENTS
At Datamars, we believe information is the way to a better, more sustainable world. We are dedicated to encouraging the use of data to help customers make more sense of what they do and find better ways of doing it. To make better, more profitable decisions. To reduce their impact on the environment. To advance their quality of life.