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Ticket Operations Jobs in Houston, TX (NOW HIRING)

Houston Astros

Ticket Operations Manager

Houston, TX · On-site

Ticket Operations Supervisor: Director, Ticket Operations Classification: Full-time (Exempt) Summary/Objective This position is primarily responsible for assisting in the day-to-day management of all ...

H star

Ticket Operations Manager

Houston, TX · On-site

Ticket Operations Supervisor: Director, Ticket Operations Classification: Full-time (Exempt) Summary/Objective This position is primarily responsible for assisting in the day-to-day management of all ...

Augment

Ticket Seller

Texas City, TX

$12.50/hr

This unique role involves providing exceptional service to visitors, handling ticket sales, and contributing to the overall efficiency of our operations. Responsibilities: Ticket Sales and Customer ...

Curvion Blue

High Ticket Sales Director

Houston, TX · Remote

$120K - $250K/yr

... operations." The distinction is that while competitors just simply provide the sales talent, we ... You have experience managing sales teams in the high ticket alternative education space (Required)

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Ticket Operations information

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$23

$47

How much do ticket operations jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket operations in Houston, TX is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Houston, TX?

The most popular types of Ticket Operations jobs in Houston, TX are:

What are popular job titles related to Ticket Operations jobs in Houston, TX?

For Ticket Operations jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Houston, TX look for?

The top searched job categories for Ticket Operations jobs in Houston, TX are:

What cities near Houston, TX are hiring for Ticket Operations jobs?

Cities near Houston, TX with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Houston, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,954 per year, or $23.1 per hour.

Ticket Operations Manager

Houston Astros

Houston, TX • On-site

Full-time

Posted 4 days ago

Job description

Department: Ticket Operations
Supervisor: Director, Ticket Operations
Classification: Full-time (Exempt)
Summary/Objective
This position is primarily responsible for assisting in the day-to-day management of all ticketed events at Daikin Park. Additionally, this role will collaborate with Director on staff development, department communication and creation of innovative and efficient operational ideas and processes.
Essential Functions & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • Coach and develop Ticket Operations team in day-to-day staff skills, training and best practices.
  • Directly manage the Astros Ticketing Part-Time Ticket Support Staff in the day-to-day ticket operations as related to customer service, order fulfilment, and general support
  • Perform audit of the ticket sales and services function including but not limited to reviewing pricing and buyer types, preparation of reports to verify ticket sales accuracy, review of system for processing customer payments and monitoring of internal box office procedures.
  • Generate and implement ideas on how to utilize the ticketing system more effectively and streamline the processing of payments.
  • Manage all ticketing portions of Sponsorship contracts to ensure fulfillment and accurate revenue streams.
  • Serve as liaison between the Houston Astros and Tickets.com for individual sales, game nights, special promotions, voucher redemption, coupon codes, etc.
  • Direct the process of season ticket invoices, payment plans and ensure that all financial requirements are met.
  • Oversee all Community/Foundation related requests for complete accuracy and tracking for internal and MLB use.
  • Create all events, packages and buyer types within the ticketing system, maintaining logical schemes for reporting.
  • Guides ticket office staff to improve understanding of accounting requirements, maximize revenue generation and improve utilization of ticketing system.
  • Collaborate with IT department to implement database initiatives and troubleshoot departmental limitations.
  • Other duties as assigned.

Qualifications:
Required
  • Bachelor's degree and 3-5+ years of ticket operations and ticket system experience
  • High level of demonstrated professionalism and integrity.
  • Strong leadership skills with ability to collaborate with key internal/external resources effectively.
  • Solutions minded thinker.
  • Exceptional attention to detail and strong analytical skills
  • Strong interpersonal and customer service skills, team orientation and the ability to communicate effectively at all levels.
  • Planning and organization: an ability to plan and manage multiple projects in a fast-paced environment.
  • Strong written communication skills
  • Basic mathematical skills
  • Flexibility to work long hours, evenings, and weekends.

  • Operating knowledge and experience with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook

Preferred
  • Expert knowledge of Tickets.com ProVenue platform (current ticket provider) or proficient knowledge of comparable ticketing system
  • Experience with mobile and digital ticketing platforms and execution

Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. The noise level is usually moderate but can be loud within the stadium environment.
Physical Demands
This is a primarily sedentary role. The employee is regularly required to see, sit, talk, hear, and use hands and fingers to operate equipment and/or office technology. The employee frequently stands and walks throughout the venue and may occasionally lift and move items weighing up to 25 pounds.
Position Type and Expected Hours of Work
Ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays.
Travel
Rare travel maybe expected in this role.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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