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Ticket Operations Manager Jobs in Houston, TX (NOW HIRING)

Operations Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Success in our Operations Manager Role Looks Like at TWC Services Inc. Leads effective branch ... This includes daily service ticket review, maintaining hold board statuses, attending 3:00 meetings ...

New

Valet Attendant

Houston, TX

$13.25 - $17.25/hr

... Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11.

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Ticket Operations Manager information

See Houston, TX salary details

$29.6K

$60.6K

$113.2K

How much do ticket operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for ticket operations manager in Houston, TX is $60,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What are the most commonly searched types of Ticket Operations jobs in Houston, TX?

The most popular types of Ticket Operations jobs in Houston, TX are:

What are popular job titles related to Ticket Operations Manager jobs in Houston, TX?

For Ticket Operations Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Houston, TX look for?

The top searched job categories for Ticket Operations Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Ticket Operations Manager jobs?

Cities near Houston, TX with the most Ticket Operations Manager job openings:

Infographic showing various Ticket Operations Manager job openings in Houston, TX as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $60,599 per year, or $29.1 per hour.

Operations Manager

TWC Services, Inc.

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


TWC Services rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

135th of 278 rated repair and maintenance companies


Job description

Description

TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first! Hiring great people has made us the best place to work, and we have over 115 years of experience. With 34 offices in the Southeast and over 500 Technicians, we are looking for you to help us be the best service company in the region.

It is time for you to put your knowledge too work and start building a career!

What Success in our Operations Manager Role Looks Like at TWC Services Inc. 

Leads effective branch operations, ensuring the delivery of high-quality service in an effort to build client loyalty. Effectively monitors and controls expenses, identifying cost-saving opportunities while utilizing best practices, systems and dashboards to mitigate financial risks. Fosters a culture of safety, teamwork, and growth. Excels in problem-solving and process improvement, driving innovation and efficiency.

Key Areas of Responsibilities:

• Company Operations: Develops and implements strategies to drive revenue growth in service offerings. Creates and executes action plans to achieve established financial targets including gross margin, overhead and working capital as a percentage of revenue. Accountable for organizational performance in accordance with company standards, driving long-term client loyalty and growth, team member engagement, and financial results.
• Financial Management:
Oversees budgeting, forecasting, and financial planning for operations departments. Monitors financial performance and analyze variances to ensure alignment with budgetary goals. Implements cost-saving measures and efficiency improvements to maximize profitability.
• Operational Efficiency:
Ensures high quality operational standards by following best practices to maximize workflows, technology, and information to continuously improve branch performance. Manages key performance indicators to ensure consistency between locations and adherence to the TWC Way. This includes daily service ticket review, maintaining hold board statuses, attending 3:00 meetings, and following dispatch best practices.
• Safety Leadership:
Promotes a culture of safety through continuous coaching, motivation, and setting clear expectations that are aligned to compliance and best practice. Ensures staff members complete safety training and comply with policies and procedures. Regularly monitors and evaluates technicians for safety compliance and documents within company systems.

Requirements:

•5-7 years of service operations leadership experience
•Bachelor's Degree or Technical Training Program Completion 

 We Offer:

  • Paid holidays
  • Health, dental and vision insurance
  • Growth potential with a stable company
  • Paid vacation
  • Wellness reimbursement program
  • 401k with company match and profit-sharing
  • Continuing education and advancement opportunities
  • Tuition reimbursement
  • Term, AD&D and Dependent Life insurances

Prepaid Legal TWC Services Inc., is a service-industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment operating under a people-first approach. With roots dating back to 1906, TWCSI has expanded to over 30 locations and counting throughout the southern United States, with Corporate Headquarters in Des Moines, IA. TWC Services, Inc is an EOE, including disability/vets. TWC Services, Inc participates in E-Verify.


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