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Ticket Operations Manager Jobs in Houston, TX (NOW HIRING)

AmeriPark

Valet Attendant

Houston, TX · On-site

$13.25 - $17.25/hr

... Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11.

AmeriPark

Valet Attendant

Houston, TX · On-site

$13.25 - $17.25/hr

... Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11.

MV Transportation

Payroll Supervisor

Houston, TX · On-site

This position will require working closely with the Operations Manager and General Manager to ... Fare box cash and ticket counting and reconciliation. * Other duties as assigned. Qualifications ...

MV Transportation

Payroll Supervisor

Houston, TX · On-site

This position will require working closely with the Operations Manager and General Manager to ... Fare box cash and ticket counting and reconciliation. * Other duties as assigned. Talent ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Houston, TX

Ticket Operations Manager information

See Houston, TX salary details

$29.6K

$60.6K

$113.2K

How much do ticket operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for ticket operations manager in Houston, TX is $60,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Houston, TX? The most popular types of Ticket Operations jobs in Houston, TX are:
What are popular job titles related to Ticket Operations Manager jobs in Houston, TX? For Ticket Operations Manager jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Houston, TX look for? The top searched job categories for Ticket Operations Manager jobs in Houston, TX are:
What cities near Houston, TX are hiring for Ticket Operations Manager jobs? Cities near Houston, TX with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Houston, TX as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $60,599 per year, or $29.1 per hour.

Digital E-commerce Operations Manager

Academy Sports + Outdoors

Katy, TX • On-site

Full-time

Re-posted 15 hours ago

Academy Sports + Outdoors rating

5.8

Company rating: 5.8 out of 10

Based on 438 frontline employees who took The Breakroom Quiz

427th of 732 rated retailers

Job description

Who We Are
At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We're a passionate, purpose-driven team that's as committed to each other as we are to our customers.
We've spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun.
Here, you won't just help customers gear up for their next adventure - you'll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can't lose!
Education:
  • Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred

Work Experiences:
  • 5 + years in IT or related field with managerial or supervisory experience

Skills:
  • Demonstrated experience managing IT/e-commerce platforms, projects and team
  • Strong technical knowledge of eCommerce, omni-channel, enterprise applications, and operating systems, network and mobile POS.
  • Subject matter expert in planning, developing and implementing IT infrastructure, technology/network scalability management, security procedures and disaster recovery protocols.
  • Detailed knowledge of various server operating systems, domain architecture, desktop & mobile engineering and store systems back-office.
  • In-depth hands on experience with enterprise firewalls, online & store systems, inventory & merchandise monitoring, audit and logging applications, state-of-the-art monitoring tools
  • Strong technical knowledge in providing 24/7 support, including a global remote user base
  • Working knowledge of IT, Security, end to end ecommerce technologies and operations.
  • Strong analysis capabilities and skills in structured problem solving.
  • Strong program and service delivery skills.
  • Deep sense of urgency and ability to identify and achieve quick wins.
  • Ability to quickly learn new subject matter areas, assess operational maturity, establish KPI s and metrics and drive towards operational maturity.
  • Great communications and collaboration skills.

Required Experience
  • 8-12 years prior experience in IT Operations
  • 8-12 years of leadership and management experience
  • Required knowledge of Cloud Technologies, Web Sphere commerce or ATG
  • Customer advocate and relentless passion to solve issues quickly.
  • Experience in introducing metrics and data as a basis for operational analysis and decision-making
  • Experience in introducing operational discipline into ad hoc process areas. Experience with data centers, process and organizational change management.
  • Experience in significantly and provable increasing maturity levels for IT and engineering operations processes.
  • Experience in working with distributed teams and processes and driving them towards high levels of operational excellence.

Responsibilities:
  • Manage system enhancements to the WebSphere platform and supporting e-commerce systems
  • Build, maintain state-of-the-art IT operations for digital/ecommerce business
  • Inculcate every day is holiday culture across board
  • Build operations team as highly data-driven giving apt quantification for each ticket and business case handling
  • Build and lead global 24/7/365 operation engineer team with focus on customer service with right competency, tool-set, culture, automation driven with agile manner.
  • Develop, manage, measure, monitor and report on key operation service-level metrics, KPIs
  • Develop and maintain a scalable organization with a well-documented roadmap, goals and objectives
  • Responsible for IT operation processes to facilitate, enable IT & business team to deliver a high quality of service
  • Representing IT operations, work collaboratively with the other departments providing IT operations services as well as enabling them with technology thought leadership.
  • Manage the planning, documentation architecture, design, implementation and support of IT operations
  • Build relationships with business partners to ensure IT ops and productivity goals are understood and exceeded
  • Provide executive reporting, real-time updates to leadership, resonate & showcase holiday readiness at all times
  • Maintain customer satisfaction (internal and external) while engaging day to day operations
  • Strive for customer centricity excellence
  • Prepare budgets and team objectives
  • Use service desk best practices, ITIL, and problem management to drive continual process improvement culture
  • Promote self-service tools, the request catalog and the knowledge repository as mechanisms to improve end-user satisfaction and reduce costs
  • Perform trend analysis including competitors, and develop action plans for improving service timeliness, maintaining compliance & audit friendly and reducing costs.
  • Stay abreast of trends in IT operations support, management, technologies, sourcing, policies, procedures and other external changes that could have an impact on IT services.

Physical Requirements & Attendance
  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

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