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Ticket Operations Manager Jobs in Dallas, TX (NOW HIRING)

AEG

Account Executive

Dallas, TX · On-site

... or the Ticket Operations Manager * Setting and conducting in-stadium and out-of-the-office appointments * Must be willing to work non-traditional hours, weekends, events, and game days * The ...

AEG

Manager of Group Ticket Sales

Arlington, TX · On-site

Collaborate with Ticket Operations to ensure accurate group order processing, seating fulfillment, inventory management, ticket distribution, and fan experience execution * * Develop group sales ...

Infinity Texas Air

Operations Manager

Forney, TX · On-site

Operations Manager | Forney, TX Infinity Texas Air is growing -- and we're looking for a strong ... Monitor and drive KPIs including revenue, close rates, average ticket, productivity, and margins

Infinity Texas Air

Operations Manager

Forney, TX · On-site

Operations Manager Forney, TX Infinity Texas Air is growing - and we're looking for a strong ... Monitor and drive KPIs including revenue, close rates, average ticket, productivity, and margins

PGA TOUR Superstore

Retail Operations Manager

Plano, TX · On-site

The Operations Manager oversees critical business enablers such as labor budgets, store expenses ... Include all necessary information in the initial ticket to minimize back-and-forth communication ...

PGA TOUR Superstore

Retail Operations Manager

Plano, TX · On-site

The Operations Manager oversees critical business enablers such as labor budgets, store expenses ... Include all necessary information in the initial ticket to minimize back-and-forth communication ...

AEG

Inside Sales Representative

Dallas, TX · On-site

Collaborate with ticket operations, marketing, and partnerships departments to support ... Opportunity for advancement into senior sales and account management roles Work Environment This ...

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Ticket Operations Manager information

See Dallas, TX salary details

$29K

$59.4K

$111K

How much do ticket operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for ticket operations manager in Dallas, TX is $59,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,600.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Dallas, TX?

The most popular types of Ticket Operations jobs in Dallas, TX are:

What are popular job titles related to Ticket Operations Manager jobs in Dallas, TX?

For Ticket Operations Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Dallas, TX look for?

The top searched job categories for Ticket Operations Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Ticket Operations Manager jobs?

Cities near Dallas, TX with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,415 per year, or $28.6 per hour.

Account Executive

Dallas, TX • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Re-posted 21 days ago

Job description

JOB DESCRIPTION OVERVIEW
The Dallas Trinity FC (USL Super League) Account Executive is primarily responsible for driving revenue and hitting sales goals around new season ticket and group ticket sales. This account executive should be self-motivated and a positive professional. Account Executives will work under the direction and guidance of the Director of Ticket Sales.
JOB DUTIES AND RESPONSIBILITIES
  • The candidate will be responsible for offering a full menu of seating opportunities for all ticket packages, including Season Memberships, partial seasons and group tickets
  • Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals
  • Effectively use our CRM to maintain accurate records of all client and prospect interactions.
  • Effectively use the ticketing platform to describe and select available season member and group seat locations
  • Participate and contribute in weekly sales meetings
  • Establish relationships with their book of business to enhance customer service and retention
  • Assist with any administrative ticket functions.
  • Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations Manager
  • Setting and conducting in-stadium and out-of-the-office appointments
  • Must be willing to work non-traditional hours, weekends, events, and game days
  • The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
  • The employer reserves the right to assign the employee additional tasks and responsibilities as needed

ESSENTIAL FUNCTIONS
  • Develop and implement annual business plans and strategies for the membership sales (B2B, Consumer & Full Season Equivalents) and group sales departments to ensure sales goals are achieved or exceeded.
  • Establish ticket sales performance objectives and revenue targets. Develop an effective tracking program to ensure team members are successfully meeting their annual goals. Set and review performance objectives and revenue targets.
  • Plan and execute Season Ticket Membership sales campaigns including Mini Plans, Flex Vouchers, and more through sales/prospecting events, in stadium prospecting, lead distribution and sales technology utilization.
  • Oversee Group Sales strategies, including group category sales, theme nights, promotions, ticket pack sales, group asset management, VIP/premium group sales, super group and distribution programs, game to game group target strategy, and other group sales initiatives.
  • Direct management/oversight of Sales Executives (Group Sales, B2B) by directing tasks and projects, coaching, motivating, and mentoring the entire staff on Ticket Sales initiatives.
  • Work cross-functionally with departments (Analytics, Ticket Operations, Marketing, Game Presentation, Events, Sales, Global Partnerships, PR, Stadium Guest Services) to seamlessly execute and grow ticket sales business opportunities.

QUALIFICATIONS
  • BA/BS Degree (4-year), in related field
  • Major or Minor professional league ticket sales experience highly preferred
  • 1-2 years of sales experience is preferred
  • Excellent professional verbal and written communication skills
  • Maintain a professional image and positive attitude
  • Serve as a main point of contact for general ticket inquiries that come in through inbound phone calls, email, and social media
  • Set and conduct in-stadium and out-of-the-office sales appointments.
  • Reach and exceed individual and team sales revenue goals
  • Assist with managing and stewarding existing season ticket members
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
  • Ability to learn and master programs including both our CRM and ticketing platform
  • Ability to handle a heavy volume of outbound and inbound phone calls and emails
  • Candidate should possess excellent time management and organizational skills
  • Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
  • Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients
  • Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
  • Some experience in Customer Relationship Management (CRM) software
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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