ZipRecruiter

Log In

1

Ticket Operations Jobs in Chicago, IL (NOW HIRING)

Vesuvius

Be Seen First

IT/OT Operations Technology Specialist

Chicago Heights, IL · On-site

$85K - $100K/yr

Daily ticket operation including escalation if necessary * Makes suggestions for improvements to the OT Design (HW & SW) * Trains IT people and users on specific OT application and systems, sharing ...

Hornblower

Seadog Ticket Booth Agent

Chicago, IL · On-site

$17.05/hr

... in the operation and maintenance of government and commercial vessels. Additionally, Anchor ... The successful Seadog Ticket Booth Agent will warmly greet guest and distribute boarding passes ...

Curvion Blue

High Ticket Sales Director

Chicago, IL · Remote

$120K - $250K/yr

... operations." The distinction is that while competitors just simply provide the sales talent, we ... You have experience managing sales teams in the high ticket alternative education space (Required)

NEWITY Market

IT & CRM Operations Lead

Chicago, IL · On-site

$80K - $120K/yr

Manage ticket queue health, escalation paths, and coverage windows to ensure SLA compliance ... Drive operational improvements including knowledge base articles, workflow automation, and ticket ...

Badger Daylighting

Operations Supervisor

Portage, IN

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) What You'll Need For ...

Badger Daylighting

Operations Supervisor

Portage, IN · On-site

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) What You'll Need For ...

next page

Showing results 1-20

All JobsTicket Operations JobsTicket Operations Jobs in Chicago, IL

Ticket Operations information

See Chicago, IL salary details

$9

$24

$49

How much do ticket operations jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for ticket operations in Chicago, IL is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Chicago, IL? The most popular types of Ticket Operations jobs in Chicago, IL are:
What are popular job titles related to Ticket Operations jobs in Chicago, IL? For Ticket Operations jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Chicago, IL look for? The top searched job categories for Ticket Operations jobs in Chicago, IL are:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,258 per year, or $24.2 per hour.

Operations Associate 2nd Shift, Weekend (Live Entertainment, Start-up)

Ticket Attendant LLC

Chicago, IL • On-site

$35K - $40K/yr

Full-time

Medical, Dental

Re-posted 3 days ago

Job description

About the Operations Associate (2nd shift) role:

As an Operations Associate, you'll be operating in a deadline-driven environment where the inventories that we handle have a ticking expiration date and the outcome of a sporting event determines the challenges that we will face the next day. Operations are the foundation of our business, upon which the engine of our company is built. You’ll be joining a tight-knit, resilient Operations Desk that does anything and everything needed to fulfill our clients' orders around the country, 365 days a year.

This role shift will start between 10:00 AM and12:00 PM and end between 7:00 PM and 9:00 PM daily. The schedule will include Friday, Saturday, Sunday, and Monday, with an additional day on either Thursday or Tuesday to provide for a 5-day workweek.

Job Description:

  • Researching and processing orders and accurately updating information in computer systems
  • Follow up to ensure issues are resolved; maintain comprehensive knowledge of internal policies and procedures
  • Possession of strong personal code of ethics, including maintaining confidentiality, avoiding conflict of interest, and avoiding self-dealing.
  • Troubleshooting lost event tickets, shipping issues, delivery problems, and ticket replacements in an efficient and timely manner
  • Assist all inbound inquiries regarding tickets, ticket transactions, and ticket searches for buyers, explaining and researching inquiries as requested
  • Providing exceptional levels of service to every customer via phone, email and in person
  • Demonstrating excellent oral and written communication skills at all times
  • Analytical skills that allow for accurate decision making to resolve issues
  • Develop and maintain a knowledge base of our products and services
  • Help identify solutions, not just problems
  • Assist Management in a fast-paced environment while focusing on attention to detail
  • Ability to problem solve with "take-charge" levels of responsibility
  • Respond to escalations, improve processes, and adhere to company guidelines
  • Other duties as required by management

Desired Skills and Experience:
Ideal candidate must have a successful track record managing projects across both strategic and operational contexts. An experienced, energetic, self-motivated, organized individual who consistently exceeds expectations. The ideal candidate should have a proven track record of success working in a fast-paced environment; possess a strong work ethic, excellent leadership and people management skills coupled with a highly passionate attitude. Your ability to keep a cool head, maintain a professional attitude, and work well with limited supervision will be essential as you deal with the demanding users in a challenging fast-paced environment.
In addition, desired candidate characteristics include:

  • Analytical skills, as well as strong verbal and written communication skills
  • Quick learner with ability to master a variety of software programs
  • Strong computer skills with the ability to multitask using multiple tools and software simultaneously
  • Organizational skills and a self-starter
  • Must be available to work shifts including one day on the weekend
  • Demonstrated ability to critically think and problem solve
  • Maintain professional internal and external relationships that meet our core values
  • Ability to interact with all levels of management
  • Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships
  • Strong interpersonal skills (open, friendly, and supportive attitude)

Company Description

Ticket Attendant is a Chicago-based company that specializes in making business to business software products and automation for the broker industry of live sports, theater, and concert markets. Headquartered in Wicker Park just steps away from intersections Milwaukee, North Ave and Damen. Our mission is to build automated solutions for our client base of secondary market ticket sellers. Ticket Attendant facilitates approximately 3%of all secondary ticket sales in the US on any given day, and we’re looking for highly motivated individuals to help grow our market share. We’re currently a team of 40 people and are on track to continue doubling our size every 2 years.