General Manager
Garner, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Garner, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Raleigh, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
General Manager
Raleigh, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Durham, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
General Manager
Durham, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Garner, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
General Manager
Garner, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Apex, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Apex, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Raleigh, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Raleigh, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Cary, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Cary, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Rolesville, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Rolesville, NC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Rolesville, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
General Manager
Rolesville, NC · On-site
$60K - $65K/yr
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
PT Game Day Operations Staff
Smithfield, NC · On-site
$20/hr
... ticket confirmation and concessions. * Scorekeeping, shot clock, stats, and records. * Assist with ... Assists with ushering and game day crowd management. * Performs all other duties as assigned.
PT Game Day Operations Staff
Smithfield, NC · On-site
$20/hr
... ticket confirmation and concessions. * Scorekeeping, shot clock, stats, and records. * Assist with ... Assists with ushering and game day crowd management. * Performs all other duties as assigned.
WPO & Facilities Coordinator
Raleigh, NC · On-site
... management and monitoring tools. (5%) * Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%) * Proactively engage with ticket requesters ...
WPO & Facilities Coordinator
Raleigh, NC · On-site
... management and monitoring tools. (5%) * Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%) * Proactively engage with ticket requesters ...
Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket ... Collaborate with Lab operations teams to gather requirements for enhancements and new features ...
Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket ... Collaborate with Lab operations teams to gather requirements for enhancements and new features ...
Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket ... Collaborate with Lab operations teams to gather requirements for enhancements and new features ...
Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket ... Collaborate with Lab operations teams to gather requirements for enhancements and new features ...
Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket ... Collaborate with Lab operations teams to gather requirements for enhancements and new features ...
Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket ... Collaborate with Lab operations teams to gather requirements for enhancements and new features ...
Project Manager
Raleigh, NC · On-site
... for equipment maintenance and operations. Job Summary Project Managers are responsible for ... Use Jira for development ticket tracking Requirements * Bachelor's degree from an accredited ...
Project Manager
Raleigh, NC · On-site
... for equipment maintenance and operations. Job Summary Project Managers are responsible for ... Use Jira for development ticket tracking Requirements * Bachelor's degree from an accredited ...
Be Seen First
Network Operations Center (NOC) Technician
Cary, NC · On-site
$45 - $53/hr
... Manage and document incidents using ticketing systems • Escalate complex technical issues to ... ticket queues and ensure SLA compliance • Provide exceptional customer support and technical ...
New
Quick apply
Be Seen First
Network Operations Center (NOC) Technician
Cary, NC · On-site
$45 - $53/hr
... Manage and document incidents using ticketing systems • Escalate complex technical issues to ... ticket queues and ensure SLA compliance • Provide exceptional customer support and technical ...
New
... ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to ... Operations - Utilizes data, reporting, and related systems to identify trends and responds to ...
... ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to ... Operations - Utilizes data, reporting, and related systems to identify trends and responds to ...
Project Manager
Raleigh, NC · On-site
... operations. This position will provide an opportunity to join a successful, rapidly-growing ... Use Jira for development ticket tracking Requirements * Bachelors degree from an accredited college ...
Quick apply
Project Manager
Raleigh, NC · On-site
... operations. This position will provide an opportunity to join a successful, rapidly-growing ... Use Jira for development ticket tracking Requirements * Bachelors degree from an accredited college ...
Project Manager
Raleigh, NC · On-site
... operations. This position will provide an opportunity to join a successful, rapidly-growing ... Use Jira for development ticket tracking Requirements * Bachelor's degree from an accredited ...
Project Manager
Raleigh, NC · On-site
... operations. This position will provide an opportunity to join a successful, rapidly-growing ... Use Jira for development ticket tracking Requirements * Bachelor's degree from an accredited ...
... operations. This position will provide an opportunity to join a successful, rapidly-growing ... Use Jira for development ticket tracking Requirements * Bachelor's degree from an accredited ...
... operations. This position will provide an opportunity to join a successful, rapidly-growing ... Use Jira for development ticket tracking Requirements * Bachelor's degree from an accredited ...
Ticket Operations Manager information
See Raleigh, NC salary details
$27.7K - $34.8K
20% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$34.8K - $41.9K
20% of jobs
The median wage is $47.1K / yr.
$41.9K - $49K
14% of jobs
$49K - $56.1K
9% of jobs
$56.1K - $63.3K
11% of jobs
$64.7K is the 75th percentile. Wages above this are outliers.
$63.3K - $70.4K
6% of jobs
$70.4K - $77.5K
6% of jobs
$77.5K - $84.6K
4% of jobs
$84.6K - $91.7K
3% of jobs
$91.7K - $98.8K
2% of jobs
$98.8K - $105.9K
4% of jobs
$27.7K
$56.7K
$105.9K
How much do ticket operations manager jobs pay per year?
As of Jun 10, 2026, the average yearly pay for ticket operations manager in Raleigh, NC is $56,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,300.00 per year, depending on experience, location, and employer.
What is the difference between Ticket Operations Manager vs Ticketing Coordinator?
| Aspect | Ticket Operations Manager | Ticketing Coordinator |
|---|---|---|
| Responsibilities | Oversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues. | Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities. |
| Required Skills | Leadership, operational management, industry knowledge, and technical skills. | Customer service, communication, and basic technical understanding. |
| Work Environment | Supervisory role in event venues, ticketing offices, or online platforms. | Customer-facing roles at ticket counters, call centers, or online support. |
The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?
To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.
What does a Ticket Operations Manager do?
A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.
How does a Ticket Operations Manager typically collaborate with other departments during major events?
A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Raleigh, NC? The most popular types of Ticket Operations jobs in Raleigh, NC are:
What are popular job titles related to Ticket Operations Manager jobs in Raleigh, NC? For Ticket Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Ticket Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Ticket Operations Manager jobs? Cities near Raleigh, NC with the most Ticket Operations Manager job openings:
Five Guys rating
6.3
Based on 363 frontline employees who took The Breakroom Quiz
13th of 103 rated fast food restaurants
Job description
The Role
We're looking for a General Manager who runs a great restaurant-every shift, every day.
This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.
What You'll Own
1. Restaurant Performance
2. Shift Execution & Throughput
3. Team Leadership & Development
4. Guest Experience
5. Operational Standards
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
We're looking for a General Manager who runs a great restaurant-every shift, every day.
This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.
What You'll Own
1. Restaurant Performance
- Drive sales, profitability, and operational efficiency
- Manage key metrics: labor %, food cost, throughput, and waste
- Deliver consistent results-not just good days
2. Shift Execution & Throughput
- Lead from the front during peak hours
- Ensure fast, accurate service and strong line flow
- Maintain ticket times and throughput standards
3. Team Leadership & Development
- Hire, train, and develop a high-performing team
- Build and coach Shift Leaders and Assistant Managers
- Create a culture of accountability, energy, and ownership
4. Guest Experience
- Ensure every guest receives fast, friendly, and accurate service
- Address issues in real time and recover the experience
- Use feedback to improve operations
5. Operational Standards
- Maintain food safety, cleanliness, and brand standards at all times
- Execute systems and processes consistently
- Be audit-ready every day
- Consistently hits sales, labor, and food cost targets
- Strong shift execution-no chaos during peak hours
- Low turnover in key roles (AMs, Shift Leaders)
- Internal promotions happening from within your team
- High guest satisfaction and repeat business
- 2-5+ years of restaurant management experience (fast casual or QSR preferred)
- Experience running high-volume shifts ($1M-$3M+ annual volume typical)
- Proven ability to lead teams and deliver consistent results
- Strong work ethic-you're comfortable being on your feet and in the action
- Ability to manage both people and numbers
- Willing to work nights, weekends, and peak business hours
- Leads from the front-this is not a back-office role
- Holds high standards and addresses issues directly
- Base salary: + performance bonus
- Health, dental, vision
- PTO
- Meal benefits
- Growth path to District Manager
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
What Five Guys employees say
Pay
Benefits
Hours and flexibility
Workplace
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