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Ticket Operations Manager Jobs in High Point, NC

Assistant Manager

Greensboro, NC ยท On-site

$14 - $20/hr

General Manager * Director of Operations Founded in 2016, Golden Ticket Cinemas is focused on bringing an amazing movie experience to underserved markets across America. Education:no ...

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes ... as ticket average and order frequency. Seek additional sales through traditional and non ...

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Ticket Operations Manager information

See High Point, NC salary details

$27.7K

$56.6K

$105.7K

How much do ticket operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for ticket operations manager in High Point, NC is $56,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,100.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Operations Manager jobs in High Point, NC?

For Ticket Operations Manager jobs in High Point, NC, the most frequently searched job titles are:

What cities near High Point, NC are hiring for Ticket Operations Manager jobs?

Cities near High Point, NC with the most Ticket Operations Manager job openings:

Infographic showing various Ticket Operations Manager job openings in High Point, NC as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,615 per year, or $27.2 per hour.

Ticket Seller | Part-Time | Greensboro Coliseum Complex

AEG

Greensboro, NC โ€ข On-site

$15/hr

Part-time

Retirement

Posted 23 days ago


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
As a Ticket Seller, you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations.
This role will pay an hourly rate of $15.00
Benefits for part-time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until November 13, 2026.
Responsibilities
  • Master the operation of the ticketing system.
  • Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating arrangements (reserved or general admission).
  • Become well-versed in the seating charts and configurations of your assigned locations.
  • Efficiently and accurately handle transactions for all events using the ticketing system.
  • Accurately process payments, ensuring the correct amount is received and the appropriate number of tickets and change are issued.
  • Provide excellent customer service, addressing patrons' needs positively and effectively.
  • Direct guests to the nearest ticket taker as needed.
  • Reconcile all funds received from ticket sales at the end of each shift.
  • Maintain precise and clear records of all transactions.
  • Uphold confidentiality standards.
  • Perform additional duties and responsibilities as assigned.

Qualifications
  • High school graduate/GED preferred.
  • Experience working with the public and cash handling is preferred.
  • Ability to multitask in a fast-paced environment.
  • Familiarity with Microsoft Office.
  • Must have excellent communication skills.
  • Ability to work independently and as a productive member of a team.
  • Must be able to work a flexible schedule to include nights, weekends, and holidays as needed.

AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992