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Ticket Operations Manager Jobs in High Point, NC

AEG

Ticket Sales Internship (Fall 2026)

High Point, NC · On-site

$13.50 - $18/hr

... M systems, role-playing, coaching, and ongoing professional development. Make a Real Impact Your ... Additional hourly earning opportunities through approved game-day and operations support What You ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in High Point, NC

Ticket Operations Manager information

See High Point, NC salary details

$27.7K

$56.6K

$105.7K

How much do ticket operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for ticket operations manager in High Point, NC is $56,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,100.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Operations Manager jobs in High Point, NC?

For Ticket Operations Manager jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in High Point, NC look for?

The top searched job categories for Ticket Operations Manager jobs in High Point, NC are:

What cities near High Point, NC are hiring for Ticket Operations Manager jobs?

Cities near High Point, NC with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in High Point, NC as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,615 per year, or $27.2 per hour.

IT Service Delivery Manager - Manufacturing Operations Support

Cinter Career

Greensboro, NC • On-site

Other

Re-posted 2 days ago

Job description

▶︎ Job Details
  • Job Title: IT Service Delivery Manager – Manufacturing Operations Support
  • Client: Japanese Company 
  • Working Location: Greensboro, North Carolina
  • Working Style: Onsite
  • Employment Type: Contract-to-Hire (No C2C)
  • Salary: DOE
  • Benefit: Available upon conversion to full-time (Contract-to-Hire)
  • Visa Support: No
  • Working Hours: Monday – Friday, 8:00 AM – 5:00 PM (Occasional evening/weekend work as needed)
  • Language: English
▶︎ Key Responsibilities
  • Lead IT service delivery for manufacturing operations, supporting Siemens Opcenter (MOM/MES) applications.
  • Serve as the primary IT contact for plant operations, aligning IT services with production schedules and business SLAs.
  • Manage incident, problem, request, change, and release processes while improving service performance metrics.
  • Coordinate application updates, system patches, releases, and integrations with vendors and internal engineering teams.
  • Lead major incident response, root cause analysis, corrective actions, and executive communications.
  • Develop operational reports covering service performance, availability, capacity, and continuous improvement initiatives.
  • Drive Kaizen initiatives to improve system reliability, production efficiency, and user experience.
  • Standardize operational procedures (SOPs) while ensuring compliance with company policies and regulations.
  • Lead and mentor the operations support team, promoting collaboration, accountability, and continuous learning.
  • Partner with manufacturing, quality, maintenance, engineering, and production planning teams to optimize IT services.
  • Identify opportunities for automation, process optimization, and increased business value through technology.
▶︎ The right candidate will possess:
  • Experience leading IT service delivery within a manufacturing environment.
  • Strong understanding of MOM/MES platforms, preferably Siemens Opcenter.
  • Excellent leadership and stakeholder management skills.
  • Strong analytical mindset with proven root cause analysis and problem-solving abilities.
  • Excellent communication and presentation skills for both technical and non-technical audiences.
  • A continuous improvement (Kaizen) mindset with a focus on operational excellence.
  • Ability to work effectively with cross-functional and global teams.
▶︎ Required Qualifications & Skills
  • Bachelor's degree in Computer Science, Computer Engineering, Mechanical Engineering, Electrical Engineering, or a related field (or equivalent experience).
  • 2+ years of IT operations or IT service management experience supporting manufacturing environments.
  • Experience supporting MOM/MES applications (Siemens Opcenter preferred).
  • Experience leading technical support teams and service improvement initiatives.
  • Strong knowledge of Incident, Problem, Change, and Release Management processes.
  • Experience with ticket management systems and Microsoft Office.
  • Understanding of application lifecycle management and DevOps practices.
  • Excellent troubleshooting, analytical, and communication skills.
  • Strong organizational, time management, and customer service skills.
  • Experience working in global or cross-cultural environments is preferred.
  • Ability to negotiate and manage stakeholder expectations effectively.
Important Notice
No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.
 

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