Ticket Operations Internship Jobs in Texas (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Brand & Community Relations Intern will gain a working knowledge of branding and community relations at a top live entertainment arena. This role will support the day-to-day efforts of the Brand and Community Relations team by contributing to event research, community outreach initiatives, and industry engagement with a focus on our yearly community auction. This role offers hands-on experience in live event branding and community outreach, with opportunities to learn and assist in both internal planning and external communications. 

Internship Details:  

• Not to exceed 20 hours per week 

• Internship Dates: Fall 2026 (Aug - Dec) 

• Location: This is an on-site internship at Moody Center, Austin, Texas. 

This is a role that will start on August 24, 2026, and will end on December 18, 2026. 

This role pays an hourly rate of $13.00

This position will remain open until October 16th, 2026.

• Support Good Moods Project Online Auction operations, including post-auction fulfillment, winner correspondence, item organization, shipping and pickup logistics, inventory tracking, and reporting. 
• Support Good Moods Project social media and website efforts, including brainstorming of content, design, calendaring, and strategic planning. 
• Support Brand and Community Relations Coordinator with ticket requests and suite donations through correspondence with local nonprofits, community partners, etc. 
• Creation of community relations 2026 Impact Report to recap all programs, initiatives, etc. supporting the local community 
• Coordinate volunteer opportunities for employees, premium members, and partners. 
• Help coordinate and oversee logistics for community efforts, including canned food drive, gifting, etc.   
• Assist with admin-related duties such as inventory trackers, donation trackers, fulfilling donation requests, etc.  
• Frequent bending, lifting, exposure to multiple external elements, extensive walking throughout the building, exposure to loud noises, exposure to heights, standing for long periods of time, and working in and around crowds of people 
• Other duties as assigned. 

Learning Objectives: By the end of the internship, the Brand & Community Relations Intern will be able to: 

• Demonstrate understanding of community relations strategies by assisting with planning and execution of outreach initiatives that support local nonprofits and partners. 
• Apply event branding and marketing concepts to real-world promotions through supporting Good Moods social media content creation, website content, and community auction campaigns. 
• Strengthen project management abilities by coordinating logistics for volunteer efforts, donation fulfillment, and community programs from planning through completion. 
• Develop professional communication skills using clear, timely correspondence with nonprofit organizations, community partners, and internal stakeholders. 
• Utilize design and content creation tools such as Canva, CapCut, and/or Adobe Creative Suite to support branding efforts with aesthetic attention to detail and visual consistency. 
• Grow confidence working in a live events environment that requires problem-solving, flexibility, and strong teamwork. 

• Interns must be currently enrolled as students at an accredited institution, which may include trade schools, community/junior colleges, or undergraduate or graduate programs  
• Background in live entertainment, non-profit work, or related field preferred 
• Strong self-awareness, time management, and organizational skills with proven ability to multitask and manage projects on strict deadlines 
• Positive attitude and passion for live music and the Austin community 
• Excellent written, verbal, and presentational communication with strong attention to detail and design 
• Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized 
• High level of demonstrated professionalism, integrity, and ability to maintain sensitiveinformation 
• Proficient in Microsoft products (Excel, Word, Outlook, PowerPoint) 
• Proficient in Canva, Capcut, Adobe Creative Suite, or related programs 
• Must be willing to work an event-based schedule that includes nights, weekends, and some holidays 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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