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Ticket Operations Coordinator Jobs in Renton, WA

3MD Inc.

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

Run a daily standup with the IT Operations team to drive ticket flow, surface blockers, and reset ... Lead the Major Incident Management process, coordinating response efforts, facilitating stakeholder ...

Denali Advanced Integration

Be Seen First

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

Run a daily standup with the IT Operations team to drive ticket flow, surface blockers, and reset ... Lead the Major Incident Management process, coordinating response efforts, facilitating stakeholder ...

C5i

Business Operations Consultant

Seattle, WA · On-site

Manage and track compliance-related activities, ticket management, escalations, and governance ... Strong organizational and coordination abilities with attention to detail * Experience managing ...

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Ticket Operations Coordinator information

See Renton, WA salary details

$15

$27

$42

How much do ticket operations coordinator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for ticket operations coordinator in Renton, WA is $27.86, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $31.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Coordinator, and why are they important?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

What does a Ticket Operations Coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

How does a Ticket Operations Coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

What job categories do people searching Ticket Operations Coordinator jobs in Renton, WA look for? The top searched job categories for Ticket Operations Coordinator jobs in Renton, WA are:
What cities near Renton, WA are hiring for Ticket Operations Coordinator jobs? Cities near Renton, WA with the most Ticket Operations Coordinator job openings:
Ticket Operations Coordinator jobs near you
Infographic showing various Ticket Operations Coordinator job openings in Renton, WA as of June 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,946 per year, or $27.9 per hour.
Administrative Coordinator II - Facilities and Operations

Administrative Coordinator II - Facilities and Operations

Allen Institute

Seattle, WA • Hybrid

$54K - $66K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Administrative Coordinator II - Facilities and Operations
The mission of the AllenInstitute is to unlock the complexities of bioscience and advance our knowledge to improve human health. Using an open science, multi-scale, team-oriented approach, the AllenInstitute focuses on accelerating foundational research, developing standards and models, and cultivating new ideas to make a broad, transformational impact on science.
The mission of the Allen Institute administration team is to provide support and structure to the scientific divisions. Coinciding with the team science approach, administration helps facilitate team learning and the overall mission of the institute.
The Service Desk Administrative Coordinator II in Facilities and Operations provides customer support by responding to and dispatching facility service requests. The ideal candidate will have basic knowledge of facility services and will work closely with departmental managers and key contributors to respond to end user requests and problems. Common service requests include but not limited to building maintenance/repairs, employee on/off boarding and event resource support. The position requires exceptional communication and organizational skills, the ability to manage several demanding facilities actions concurrently, and motivation to support continuous process improvement within the Facility Operations team.
The Allen Institute believes that team science significantly benefits from the participation of diverse voices, experiences, and backgrounds. High-quality science can only be produced when it includes different perspectives. We are committed to increasing diversity across every team and encourage people from all backgrounds to apply for this role.
Essential Functions
  • Intake, respond, coordinate resources for Meeting and Events
  • Perform weekly review of upcoming activities and ensure accuracy
  • Intake, respond, and dispatch service requests from our ticket system, ServiceNow
  • Ensure recurring facilities operations tasks are dispatched
  • Coordinate and collaborate with facility managers and key contributors to ensure one off and recurring work orders are processed in a timely manner
  • Coordinate work orders for low and medium complexity projects with facility managers and key contributors
  • Keep customers informed of progress related to their service requests
  • Perform monthly analytics on key performance indicators (KPIs) using data captured by ServiceNow
  • Interface with onsite service providers providing feedback and escalating concerns to leadership.
  • Facilitate and implement ongoing processes improvements within ServiceNow
  • Participate in continuous improvement as a subject matter expert and provide solutions and recommendations to issues
  • Train new employees on Service Desk processes and procedures
Required Education and Experience
  • High School Diploma or equivalent
  • Minimum 1 year related experience in a customer service role
  • Proficient in the use of Microsoft Office 365 products
Preferred Education and Experience
  • 2-year associate degree in administrative support or project coordination related field
  • Three years' experience in a customer service role
  • Experience in a facility operations role in scientific, manufacturing, healthcare, or similar complex environment
  • Knowledge of customer service management software
  • Self-starters who can achieve results with minimal supervision and oversight
  • Must be able to work productively with diverse populations and all levels of personnel
Work Environment
  • Mostly general office
  • Occasional lab spaces
  • May include wearing personnel protective equipment (PPE)
  • Occasional warehouse spaces
Physical Demands
  • Occasional lifting up to 30 pounds
  • Fine motor movements in fingers/hands to operate computers and other office equipment.
  • Stooping, bending, crouching
Position Type/Expected Hours of Work
  • This is an essential job and expected to report for work regardless of weather and/or other conditions
  • Occasional evening and weekend hours required
  • This role is currently able to work both remotely and onsite in a hybrid work environment. We are a Washington State employer, and the primary work location for all Allen Institute employees is 615 Westlake Ave N.; any remote work must be performed in Washington State.
Annualized Salary Range
  • $54,250 - $66,450*

* Final salary depends on the required education for the role, experience, level of skills relevant to the role, and work location, where applicable.
Benefits
Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the Allen Institute's Benefits Guide. These benefits include medical, dental, vision, and basic life insurance. Employees are also eligible to enroll in the Allen Institute's 401k plan. Paid time off is also available as outlined in the Allen Institutes Benefits Guide. Details on the Allen Institute's benefits offering are located at the following link to the Benefits Guide: https://alleninstitute.org/careers/benefits.
It is the policy of the Allen Institute to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Allen Institute will provide reasonable accommodations for qualified individuals with disabilities.

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