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Ticket Counter Jobs (NOW HIRING)

Ripley Entertainment Inc

Ticket Seller

Gatlinburg, TN · On-site

$13/hr

Greet guests as they approach the ticket counter * Inform guests of pricing and packages available * Ring up sales on a point of sale system * Keeping ticket booth and surrounding area clean and ...

Avflight

Ticket Counter/Gate Agent

North Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

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Ticket Counter information

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How much do ticket counter jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticket counter in the United States is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is a ticket counter?

Ticket counter jobs typically involve assisting customers with purchasing tickets, checking in for events or travel, providing information about schedules and prices, and handling customer inquiries or complaints. Employees in these roles may work at airports, train stations, movie theaters, sports venues, or other locations where tickets are sold. They need strong communication skills, attention to detail, and the ability to handle transactions accurately. Good customer service and problem-solving abilities are also essential in ticket counter positions.

What are the key skills and qualifications needed to thrive as a ticket counter?

To thrive as a Ticket Counter, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes cash handling certifications is typically required. Excellent communication, patience, and problem-solving are essential soft skills for effectively assisting diverse customers. These qualities ensure smooth transactions, satisfied patrons, and efficient operation in often busy environments.

What are some common challenges faced by ticket counter agents, and how can they be managed effectively?

Ticket Counter agents often encounter high volumes of customers, especially during peak travel times, which can lead to long lines and time pressure. Managing diverse customer needs, resolving booking issues, and handling last-minute changes or cancellations are typical challenges. Effective communication, staying calm under pressure, and being familiar with the ticketing system are key to managing these situations. Teamwork is also essential, as agents frequently coordinate with other staff to ensure smooth operations.

What is the difference between Ticket Counter vs Customer Service Agent?

AspectTicket CounterCustomer Service Agent
CredentialsBasic customer service skills, sometimes specific ticketing system trainingCustomer service skills, sometimes certifications in communication or conflict resolution
Work EnvironmentAirports, train stations, event venuesRetail stores, call centers, service desks
Employer & IndustryTransportation, entertainment, travel industryRetail, hospitality, customer support sectors
Search & ComparisonOften compared for front-line customer interaction roles in transportationMore general customer service roles in various industries

While both roles involve assisting customers, Ticket Counters primarily focus on ticket sales, reservations, and check-ins in transportation or event settings. Customer Service Agents handle broader customer inquiries across multiple industries. The roles overlap in customer interaction skills but differ in specific responsibilities and work environments.

More about Ticket Counter jobs

What cities are hiring for Ticket Counter jobs?

Cities with the most Ticket Counter job openings:

What states have the most Ticket Counter jobs?

States with the most job openings for Ticket Counter jobs include:

What job categories do people searching Ticket Counter jobs look for?

The top searched job categories for Ticket Counter jobs are:

Ticket Counter jobs near you
Infographic showing various Ticket Counter job openings in the United States as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,364 per year, or $16 per hour.

Entry Level Ticket Counter

Marathon Distributors, LLC.

Fairfield, CA • On-site

$16/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Marathon, located in Fairfield, CA, is looking for a reliable and hardworking individual for an entry level position in our warehouse. No experience needed, will train. Full Time, M-F, 6am - 2:30pm. Good attendance is required as this is an on-site role.

Main duties include hand collating tickets.


Skills Required :

  • Basic math
  • Ability to work with deadlines and a repetitious workday.
  • Can work independently or in small groups.
  • Comfortable with sitting for long periods of time.
  • Ability to lift 50 lbs. with assistance.

Salary: From $16.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Payment frequency

Schedule:

Monday through Friday

Requirements:

Education:

  • High school education or equivalent