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Ticket Counter Jobs in California (NOW HIRING)

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Ticket Counter information

See California salary details

$8

$15

$20

How much do ticket counter jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for ticket counter in California is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Ticket Counter vs Customer Service Agent?

AspectTicket CounterCustomer Service Agent
CredentialsBasic customer service skills, sometimes specific ticketing system trainingCustomer service skills, sometimes certifications in communication or conflict resolution
Work EnvironmentAirports, train stations, event venuesRetail stores, call centers, service desks
Employer & IndustryTransportation, entertainment, travel industryRetail, hospitality, customer support sectors
Search & ComparisonOften compared for front-line customer interaction roles in transportationMore general customer service roles in various industries

While both roles involve assisting customers, Ticket Counters primarily focus on ticket sales, reservations, and check-ins in transportation or event settings. Customer Service Agents handle broader customer inquiries across multiple industries. The roles overlap in customer interaction skills but differ in specific responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a ticket counter?

To thrive as a Ticket Counter, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes cash handling certifications is typically required. Excellent communication, patience, and problem-solving are essential soft skills for effectively assisting diverse customers. These qualities ensure smooth transactions, satisfied patrons, and efficient operation in often busy environments.

What is a ticket counter?

Ticket counter jobs typically involve assisting customers with purchasing tickets, checking in for events or travel, providing information about schedules and prices, and handling customer inquiries or complaints. Employees in these roles may work at airports, train stations, movie theaters, sports venues, or other locations where tickets are sold. They need strong communication skills, attention to detail, and the ability to handle transactions accurately. Good customer service and problem-solving abilities are also essential in ticket counter positions.

What are some common challenges faced by ticket counter agents, and how can they be managed effectively?

Ticket Counter agents often encounter high volumes of customers, especially during peak travel times, which can lead to long lines and time pressure. Managing diverse customer needs, resolving booking issues, and handling last-minute changes or cancellations are typical challenges. Effective communication, staying calm under pressure, and being familiar with the ticketing system are key to managing these situations. Teamwork is also essential, as agents frequently coordinate with other staff to ensure smooth operations.
What are popular job titles related to Ticket Counter jobs in California? For Ticket Counter jobs in California, the most frequently searched job titles are:
What job categories do people searching Ticket Counter jobs in California look for? The top searched job categories for Ticket Counter jobs in California are:
Ticket Counter jobs near you
Infographic showing various Ticket Counter job openings in California as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,927 per year, or $15.8 per hour.

Entry Level Ticket Counter

Marathon Distributors, LLC.

Fairfield, CA • On-site

$16/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Description:

Marathon, located in Fairfield, CA, is looking for a reliable and hardworking individual for an entry level position in our warehouse. No experience needed, will train. Full Time, M-F, 6am - 2:30pm. Good attendance is required as this is an on-site role.

Main duties include hand collating tickets.


Skills Required :

  • Basic math
  • Ability to work with deadlines and a repetitious workday.
  • Can work independently or in small groups.
  • Comfortable with sitting for long periods of time.
  • Ability to lift 50 lbs. with assistance.

Salary: From $16.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Payment frequency

Schedule:

Monday through Friday

Requirements:

Education:

  • High school education or equivalent