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Ticket Counter Jobs in California (NOW HIRING)

COUNTER

Emeryville, CA · On-site

$17.25 - $21/hr

Read tickets and assure ticket cook times meet or exceed our standards Communicate between the ... COUNTER ROLEThere will be times you will be called on to do task in the dessert/bakery area. You ...

COUNTER

Walnut Creek, CA · On-site

$16.75 - $20.25/hr

Read tickets and assure ticket cook times meet or exceed our standards Communicate between the ... COUNTER ROLEThere will be times you will be called on to do task in the dessert/bakery area. You ...

COUNTER

Dublin, CA · On-site

$17 - $20.50/hr

Read tickets and assure ticket cook times meet or exceed our standards Communicate between the ... COUNTER ROLEThere will be times you will be called on to do task in the dessert/bakery area. You ...

COUNTER

Fairfield, CA · On-site

$15.50 - $18.75/hr

Read tickets and assure ticket cook times meet or exceed our standards Communicate between the ... COUNTER ROLEThere will be times you will be called on to do task in the dessert/bakery area. You ...

Showing results 21-40

Ticket Counter information

See California salary details

$8

$15

$20

How much do ticket counter jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ticket counter in California is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.31 per hour, depending on experience, location, and employer.

What is a ticket counter?

Ticket counter jobs typically involve assisting customers with purchasing tickets, checking in for events or travel, providing information about schedules and prices, and handling customer inquiries or complaints. Employees in these roles may work at airports, train stations, movie theaters, sports venues, or other locations where tickets are sold. They need strong communication skills, attention to detail, and the ability to handle transactions accurately. Good customer service and problem-solving abilities are also essential in ticket counter positions.

What are the key skills and qualifications needed to thrive as a ticket counter?

To thrive as a Ticket Counter, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes cash handling certifications is typically required. Excellent communication, patience, and problem-solving are essential soft skills for effectively assisting diverse customers. These qualities ensure smooth transactions, satisfied patrons, and efficient operation in often busy environments.

What are some common challenges faced by ticket counter agents, and how can they be managed effectively?

Ticket Counter agents often encounter high volumes of customers, especially during peak travel times, which can lead to long lines and time pressure. Managing diverse customer needs, resolving booking issues, and handling last-minute changes or cancellations are typical challenges. Effective communication, staying calm under pressure, and being familiar with the ticketing system are key to managing these situations. Teamwork is also essential, as agents frequently coordinate with other staff to ensure smooth operations.

What is the difference between Ticket Counter vs Customer Service Agent?

AspectTicket CounterCustomer Service Agent
CredentialsBasic customer service skills, sometimes specific ticketing system trainingCustomer service skills, sometimes certifications in communication or conflict resolution
Work EnvironmentAirports, train stations, event venuesRetail stores, call centers, service desks
Employer & IndustryTransportation, entertainment, travel industryRetail, hospitality, customer support sectors
Search & ComparisonOften compared for front-line customer interaction roles in transportationMore general customer service roles in various industries

While both roles involve assisting customers, Ticket Counters primarily focus on ticket sales, reservations, and check-ins in transportation or event settings. Customer Service Agents handle broader customer inquiries across multiple industries. The roles overlap in customer interaction skills but differ in specific responsibilities and work environments.

What are popular job titles related to Ticket Counter jobs in California?

For Ticket Counter jobs in California, the most frequently searched job titles are:

Infographic showing various Ticket Counter job openings in California as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, and 19% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $32,927 per year, or $15.8 per hour.

Airline Customer Service Supervisor in LAX Airport - Starting pay is $27.00/hr plus Medical Benefits

Hallmark Aviation Services

Los Angeles, CA • On-site

$27/hr

Full-time

Re-posted 22 days ago


Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 67 rated aviation services


Job description


Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX).
The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
  • Minimum 18 months Airline Experience Preferred
  • Strong leadership abilities
  • Excellent focus on Customer and Client satisfaction
  • Must be able to work morning, afternoon and/or night shift
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Able to communicate effectively, verbally and in writing
  • Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
  • Basic knowledge of airline reservations
  • Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
  • Computer, typing and ticketing experience
  • Able to operate independently and work varied hours

Required Skills
Basic Requirements
  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficient
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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