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Ticket Counter Jobs in Florida (NOW HIRING)

Menzies Aviation

Baggage Service Agent

West Palm Beach, FL · On-site

$15 - $18.50/hr

Must be able to stand for long periods of time at the ticket counter and Arrivals areas * Must pass FBI background check and obtain US Customs seal * Must be available and flexible to work variable ...

Menzies Aviation

Baggage Service Agent

West Palm Beach, FL · On-site

$15 - $18.50/hr

Must be able to stand for long periods of time at the ticket counter and Arrivals areas * Must pass FBI background check and obtain US Customs seal * Must be available and flexible to work variable ...

Hajoca Corporation

Counter Salesperson

Orlando, FL · On-site

$17 - $20/hr

Pay for Counter Salesperson is between $17 and $20 per hour at this location. Are you outgoing and ... Verify the Pick Ticket ship date is the date the material is picked up by the customer, update ...

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All JobsTicket Counter JobsTicket Counter Jobs in Florida

Ticket Counter information

See Florida salary details

$6

$11

$15

How much do ticket counter jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticket counter in Florida is $11.99, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.12 per hour, depending on experience, location, and employer.

What is a ticket counter?

Ticket counter jobs typically involve assisting customers with purchasing tickets, checking in for events or travel, providing information about schedules and prices, and handling customer inquiries or complaints. Employees in these roles may work at airports, train stations, movie theaters, sports venues, or other locations where tickets are sold. They need strong communication skills, attention to detail, and the ability to handle transactions accurately. Good customer service and problem-solving abilities are also essential in ticket counter positions.

What are the key skills and qualifications needed to thrive as a ticket counter?

To thrive as a Ticket Counter, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes cash handling certifications is typically required. Excellent communication, patience, and problem-solving are essential soft skills for effectively assisting diverse customers. These qualities ensure smooth transactions, satisfied patrons, and efficient operation in often busy environments.

What are some common challenges faced by ticket counter agents, and how can they be managed effectively?

Ticket Counter agents often encounter high volumes of customers, especially during peak travel times, which can lead to long lines and time pressure. Managing diverse customer needs, resolving booking issues, and handling last-minute changes or cancellations are typical challenges. Effective communication, staying calm under pressure, and being familiar with the ticketing system are key to managing these situations. Teamwork is also essential, as agents frequently coordinate with other staff to ensure smooth operations.

What is the difference between Ticket Counter vs Customer Service Agent?

AspectTicket CounterCustomer Service Agent
CredentialsBasic customer service skills, sometimes specific ticketing system trainingCustomer service skills, sometimes certifications in communication or conflict resolution
Work EnvironmentAirports, train stations, event venuesRetail stores, call centers, service desks
Employer & IndustryTransportation, entertainment, travel industryRetail, hospitality, customer support sectors
Search & ComparisonOften compared for front-line customer interaction roles in transportationMore general customer service roles in various industries

While both roles involve assisting customers, Ticket Counters primarily focus on ticket sales, reservations, and check-ins in transportation or event settings. Customer Service Agents handle broader customer inquiries across multiple industries. The roles overlap in customer interaction skills but differ in specific responsibilities and work environments.

What are popular job titles related to Ticket Counter jobs in Florida?

For Ticket Counter jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ticket Counter jobs in Florida look for?

The top searched job categories for Ticket Counter jobs in Florida are:

Ticket Counter jobs near you
Infographic showing various Ticket Counter job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $24,932 per year, or $12 per hour.

Frontier Passenger Service Agent

Menzies Aviation

Miami, FL • On-site

$21.91/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

44th of 67 rated aviation services

Job description

Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family!

As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

  • Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk

Key Responsibilities

  • Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Some bending, stretching, pushing & pulling
  • Perform other duties as assigned

Qualifications

  • Must be at least 18 years of age
  • Must pass a pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting/moving up to 70lbs of cargo and baggage
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior Customer Service Experience Strongly Preferred
  • Intermediate Computer Skills Required

Knowledge, Skills, and Abilities

  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Benefits

  • Advancement Opportunities
  • Medical, Dental, Vision
  • 401K, STD, LTD, and more 
  • Flight Benefits 
  • Paid Training
  • Paid Parking
  • Uniform Provided

 Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.

 This individual must maintain a positive attitude when representing our company and communicating with customers within the airport.

 Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear.

 Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.

What Menzies Aviation employees say

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