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Ticket Counter Jobs in Ohio (NOW HIRING)

Avflight Corporation

Ticket Counter/Gate Agent

Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

Avflight Corporation

Ticket Counter/Gate Agent

Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

Avflight

Ticket Counter/Gate Agent

North Canton, OH · On-site

$13.75 - $18.50/hr

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business ...

DCG Radio

Two-Way Radio Sales Representative

Cincinnati, OH · On-site

$40K - $60K/yr

  • Medical

  • PTO

... ticket counter, in the hangar, and at 15,000 feet. By 1998 we expanded our business to include hospitals, hotels, amusement parks, and manufacturing facilities. It has snowballed since and you can ...

Dairy Queen

Grill Crew Member

Wellsville, OH · On-site

$11 - $14/hr

Maintain ticket times during rushes * Follow strict food safety and temp controls * Keep kitchen spotless and organized * Communicate clearly with front counter and management * Assist with prep and ...

Dairy Queen

Grill Crew Member

Garrettsville, OH · On-site

$12 - $14/hr

Maintain ticket times during rushes * Follow strict food safety and temp controls * Keep kitchen spotless and organized * Communicate clearly with front counter and management * Assist with prep and ...

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All JobsTicket Counter JobsTicket Counter Jobs in Ohio

Ticket Counter information

See Ohio salary details

$8

$15

$19

How much do ticket counter jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ticket counter in Ohio is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.68 per hour, depending on experience, location, and employer.

What is a ticket counter?

Ticket counter jobs typically involve assisting customers with purchasing tickets, checking in for events or travel, providing information about schedules and prices, and handling customer inquiries or complaints. Employees in these roles may work at airports, train stations, movie theaters, sports venues, or other locations where tickets are sold. They need strong communication skills, attention to detail, and the ability to handle transactions accurately. Good customer service and problem-solving abilities are also essential in ticket counter positions.

What are the key skills and qualifications needed to thrive as a ticket counter?

To thrive as a Ticket Counter, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes cash handling certifications is typically required. Excellent communication, patience, and problem-solving are essential soft skills for effectively assisting diverse customers. These qualities ensure smooth transactions, satisfied patrons, and efficient operation in often busy environments.

What are some common challenges faced by ticket counter agents, and how can they be managed effectively?

Ticket Counter agents often encounter high volumes of customers, especially during peak travel times, which can lead to long lines and time pressure. Managing diverse customer needs, resolving booking issues, and handling last-minute changes or cancellations are typical challenges. Effective communication, staying calm under pressure, and being familiar with the ticketing system are key to managing these situations. Teamwork is also essential, as agents frequently coordinate with other staff to ensure smooth operations.

What is the difference between Ticket Counter vs Customer Service Agent?

AspectTicket CounterCustomer Service Agent
CredentialsBasic customer service skills, sometimes specific ticketing system trainingCustomer service skills, sometimes certifications in communication or conflict resolution
Work EnvironmentAirports, train stations, event venuesRetail stores, call centers, service desks
Employer & IndustryTransportation, entertainment, travel industryRetail, hospitality, customer support sectors
Search & ComparisonOften compared for front-line customer interaction roles in transportationMore general customer service roles in various industries

While both roles involve assisting customers, Ticket Counters primarily focus on ticket sales, reservations, and check-ins in transportation or event settings. Customer Service Agents handle broader customer inquiries across multiple industries. The roles overlap in customer interaction skills but differ in specific responsibilities and work environments.

What are popular job titles related to Ticket Counter jobs in Ohio?

For Ticket Counter jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ticket Counter jobs in Ohio look for?

The top searched job categories for Ticket Counter jobs in Ohio are:

Ticket Counter jobs near you
Infographic showing various Ticket Counter job openings in Ohio as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, and 19% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $31,719 per year, or $15.2 per hour.

Vendor Behind Counter (VBC) Agent

Huntleigh USA Corporation

Cleveland, OH • On-site

$15/hr

Other

Re-posted 29 days ago

Job description

NOW HIRING!
Vendor Behind Counter (VBC) Agent
Huntleigh USA Corporation
Location: Cleveland Hopkins International Airport - Cleveland, Ohio
Pay Rate: $15.00 per Hour
Huntleigh USA is currently seeking dependable and professional individuals to join our team at Cleveland Hopkins International Airport as Vendor Behind Counter (VBC) Agents. This is an excellent opportunity to work in a fast-paced airport environment supporting United Airlines operations and providing outstanding customer service.
Available Shifts
  • 4:00 a.m. - 12:00 p.m.
  • 11:00 a.m. - 7:00 p.m.
    • Split Shift:
      • 11:00 a.m. - 3:00 p.m. - Vendor Behind Counter (VBC)
      • 3:00 p.m. - 7:00 p.m. - Wheelchair Agent

Position Overview
The Vendor Behind Counter (VBC) Agent supports the United Airlines ticket counter by tagging passenger bags, placing luggage onto the conveyor belt, and asking required safety and security questions to ensure compliance with airline and Transportation Security Administration (TSA) standards.
This role requires strong attention to detail, professionalism, and the ability to work efficiently in a high-volume airport environment.
Key Duties & Responsibilities
  • Tag and process passenger luggage accurately
  • Lift and place bags onto the conveyor belt at the United Airlines ticket counter
  • Ask required safety and security questions to maintain in-flight safety standards
  • Provide clear and professional communication with passengers and airline staff
  • Maintain a clean and professional appearance at all times
  • For split-shift employees, transition to wheelchair agent duties from 3:00 p.m. to 7:00 p.m. as scheduled

Required Qualifications
  • Ability to lift 50 pounds or more repeatedly
  • Strong communication skills and professional demeanor
  • Reliable, punctual, and able to work scheduled shifts consistently
  • Good hygiene and professional appearance are mandatory
  • Dependable and committed to job responsibilities
  • Ability to work in a fast-paced, customer-facing environment

Ideal Candidate
We are looking for someone who:
  • Arrives on time and ready to work
  • Communicates clearly and professionally
  • Follows procedures and safety protocols
  • Takes pride in representing Huntleigh USA
  • Is dependable, detail-oriented, and comfortable with physical work

Why Join Huntleigh USA?
Huntleigh USA is a leading provider of aviation support services across airports throughout the United States. We value professionalism, reliability, and dedication to excellent customer service.
Apply Today!
If you are dependable, hardworking, and ready to begin a rewarding career in airport operations, apply now to join Huntleigh USA at Cleveland Hopkins International Airport.
Huntleigh USA is an Equal Opportunity Employer.

Apply