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Third Party Collections Jobs (NOW HIRING)

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

Minimum 3 years of experience in third-party collections * Proven negotiation and sales skills * Strong communication and interpersonal abilities * High energy, friendly demeanor, and a professional ...

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

Minimum 3 years of experience in third-party collections * Proven negotiation and sales skills * Strong communication and interpersonal abilities * High energy, friendly demeanor, and a professional ...

KURV

Collections Manager

Cleveland, OH

Recommend accounts for third-party collections or legal action when necessary. * Maintain accurate records of all communications, payments, and status updates. Qualifications: * 5+ years of ...

FMS Inc.

Third Party Collector

Tulsa, OK · Remote

$17/hr

We are seeking compassionate, detail-oriented Third Party Collectors to support our healthcare collections team. This role involves working with patients to resolve outstanding medical balances in a ...

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

Minimum 3 years of experience in third-party collections * Proven negotiation and sales skills * Strong communication and interpersonal abilities * High energy, friendly demeanor, and a professional ...

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Third Party Collections information

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How much do third party collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for third party collections in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Third Party Collections vs Debt Collector?

AspectThird Party CollectionsDebt Collector
CredentialsOften requires knowledge of debt laws, communication skillsSimilar; may need licensing depending on jurisdiction
Work EnvironmentTypically employed by collection agencies or companiesUsually employed by collection agencies or as independent agents
Industry UsageCommon in finance, healthcare, telecom sectorsUsed across various industries for debt recovery
Search & ComparisonOften compared for roles in debt recovery and collectionsRelated but more focused on individual debt recovery efforts

Third Party Collections and Debt Collector roles are closely related, both involve recovering unpaid debts. Third Party Collections generally refers to professionals working for agencies that handle debts on behalf of creditors, requiring specific skills and sometimes licensing. Debt Collectors may work directly for creditors or agencies, focusing on contacting debtors to recover owed amounts. While similar, Third Party Collections roles often involve more formal processes and compliance standards.

Can you make good money in third party collections?

Third party collections agents can earn a competitive income that includes base salary and commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the company's pay structure, with some agents making a full-time living and others earning additional income through performance incentives. Strong communication skills and familiarity with collection tools can improve earning potential.
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Third Party Collections jobs near you
Infographic showing various Third Party Collections job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $39,779 per year, or $19.1 per hour.

Customer Solutions Third Party Specialist

Fifth Third Bancorp

Grand Rapids, MI • On-site

Other

Posted 8 days ago

Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

104th of 171 rated banks

Job description

Customer Solutions Third Party Specialist

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function: Under moderate supervision in a fast-paced call center environment, serve as the primary support to the Consumer Solutions department in the onboarding of vendors for third party services and ongoing management of third-party relationships and performance. Assesses third party performance by using reporting and scorecards; ensures performance aligns with the contractual requirements. Responsible for planning, scheduling, and participating in discussions with third party vendors regarding performance scorecards, overall performance reviews and issue tracking. Performs a variety of functions ensuring compliance in accordance with bank and regulatory requirements related to third party management while operating within the bank's risk appetite. Responsible for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Duties & Responsibilities:

  • Manage daily vendor workload including but not limited to account assignments, account recalls, preparation of affidavits, settlement processing, system updates, vendor emails and strategic actions.
  • Manage and maintain scorecards for third party agencies, ensuring that required Key Performance Indicators (KPI's) are in alignment with vendor contracts, LOB, and bank requirements.
  • Handle inbound customer calls regarding charged off accounts and third-party vendor issues.
  • Manage and resolve customer and/or vendor complaints around regulatory compliance, FDCPA, UDAAP and Fair Lending; working with Compliance Partners and Internal Legal as needed.
  • Manage and document ongoing performance calls with vendors to review performance, regulatory changes, compliance concerns and other matters, including service expectations.
  • Partner with Line of Business leadership and the Third-Party Management Team to maintain compliance with third party management's vendor monitoring requirements.
  • Ensure both internal and vendor compliance on all regulatory requirements, bank policies and procedures.

Knowledge & Skills Required:

  • High School diploma required, and college degree preferred
  • Minimum of 1 year of experience in Collections, Legal Matters or Vendor Management.
  • Advanced knowledge of FDCPA, industry regulatory requirements and law.
  • Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook.
  • Proficient with computer systems and keyboarding / data entry skills with moderate speed and accuracy.
  • Excellent oral and written communication skills.
  • Ability to communicate effectively with staff level, senior leadership, attorneys, and other industry professionals.
  • Understanding of collections practices, policies, and procedures.
  • Excellent customer service skills with both external and internal customers.
  • Strong organizational skills and attention to detail.
  • Must be able to work in a team environment and interact with employees and all levels of the organizations.
  • Must be able to work independently with minimal supervision to achieve goals and meet demanding timelines.

Location -- Grand Rapids, Michigan 49546

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858

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