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The Holiday Inn Express Jobs (NOW HIRING)

Holiday Inn Express - Walla Walla

Housekeeper

Walla Walla, WA · On-site

$17.13 - $18.50/hr

  • Dental

  • Vision

The Holiday Inn Express Hotel in Walla Walla is seeking an experienced addition to add to our Housekeeping Team. We currently have 20-40 hours a week we are looking to fill. Must be available on ...

Holiday Inn Express Neptune

Front Desk Representative

Neptune, NJ · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Holiday Inn Express Neptune is seeking highly motivated candidates for the position of Front Desk Representative to join our award-winning team. The Holiday Inn Express Neptune is part of the ...

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The Holiday Inn Express information

What is the Holiday Inn Express?

The Holiday Inn Express is a mid-priced hotel brand owned by InterContinental Hotels Group (IHG). Known for its focus on providing comfortable accommodations and essential amenities, the brand targets both business and leisure travelers who seek value and convenience. Guests can typically expect complimentary breakfast, free Wi-Fi, and straightforward services at locations worldwide. The hotels are designed to offer a simplified, hassle-free stay with modern rooms and helpful staff. With thousands of properties globally, Holiday Inn Express is a popular choice for travelers seeking quality and consistency.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express front desk agent, and why are they important?

To thrive as a Holiday Inn Express Front Desk Agent, you need customer service expertise, basic computer proficiency, and ideally a high school diploma or equivalent. Familiarity with hotel reservation systems such as Opera or OnQ and point-of-sale software is commonly required. Outstanding communication, problem-solving abilities, and a friendly demeanor set top candidates apart. These skills are crucial to ensure smooth guest experiences, efficient operations, and positive brand representation.

What are the typical daily responsibilities of a front desk agent at Holiday Inn Express?

Front desk agents at Holiday Inn Express play a central role in guest satisfaction, handling check-ins and check-outs, answering guest inquiries, and resolving any issues that arise. They are also responsible for managing reservations, coordinating with housekeeping and maintenance teams, and ensuring all guest requests are met promptly. The role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Collaboration with other hotel departments is frequent to ensure smooth operations and a positive guest experience.

What is the difference between The Holiday Inn Express vs The Holiday Inn?

FeatureThe Holiday Inn ExpressThe Holiday Inn
Brand FocusLimited-service hotel chain emphasizing efficiency and valueFull-service hotel offering amenities like restaurants and event spaces
Work EnvironmentFront desk, housekeeping, and maintenance roles in a streamlined settingBroader roles including food service, event planning, and guest services
CredentialsCustomer service skills, hospitality experience, sometimes hospitality certificationsSimilar credentials, often requiring more extensive hospitality or management experience

The Holiday Inn Express primarily focuses on providing quick, efficient service in a limited-service setting, while The Holiday Inn offers a broader range of amenities and services. Both roles require strong customer service skills and hospitality experience, but The Holiday Inn roles may involve more diverse responsibilities.

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The Holiday Inn Express jobs near you
Infographic showing various The Holiday Inn Express job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 32% Part Time, and 12% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Evening Engineer | State College Holiday Inn Express

Shaner Hotel Group

State College, PA

Full-time

Re-posted 23 days ago

Job description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction. 
  • Maintains standards of quality and cleanliness throughout daily assignments. 
  • Observes all house and safety rules, departmental procedures, and security procedures. 
  • Assist with inventories as scheduled.
  • Follow maintenance program and cleaning schedule.
  • Other duties as assigned.
Responsibilities
The Engineer will be responsible for upkeep, preventative maintenance and troubleshooting with ice machines, refrigeration units, and air handling units, as well as other general maintenance, in accordance with the standards of Shaner Hotels and the respective franchises. The ideal applicant will be customer service oriented and willing to go the extra mile to make the guest experience one to remember. Requires a strong background in commercial refrigeration and knowledge of ice machines, industrial chiller systems, and air handling units. Also requires basic working knowledge of general maintenance procedures. Full time position with benefits. Evening, weekend, and holiday hours may be required.
Qualifications 
  • Minimum of two years of experience preferably in a hotel; franchised hotel experience a plus. Knowledge of all mechanical equipment critical to the operation of the building; proper chemical handling and disposal. 
  • Ability to prioritize tasks and comply with deadlines for work assignments. 
  • Ability to interact positively with hotel personnel and provide prompt solutions to problems. 
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. 
  • Valid driver's license and clean driving record required.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.


Shaner Hotels is excited to offer an outstanding career opportunity at the Holiday Inn Express State College at Williamsburg Square, located in beautiful State College, Pennsylvania. Whether you're cheering on the Penn State Nittany Lions, exploring the area's renowned arts and cultural festivals, enjoying outdoor recreation, or supporting the region's thriving business community, State College offers something for everyone.

Conveniently located just off Interstate 99 and only four miles from University Park Airport (SCE), our 106-room Holiday Inn Express provides guests with exceptional comfort and convenience. The hotel features spacious guest rooms and suites, 860 square feet of flexible meeting space, and our signature complimentary hot breakfast, all just minutes from downtown State College and the Penn State University campus.

As a member of the Shaner Hotels team, you'll be part of an award-winning hospitality organization committed to delivering exceptional guest experiences while providing associates with opportunities for professional development, career advancement, and long-term success. Whether you're beginning your hospitality career or looking to take the next step, the Holiday Inn Express State College offers a welcoming environment where you can grow, succeed, and make a lasting impact.

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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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