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Hotel Ascend Collection Jobs (NOW HIRING)

Lodgco Hospitality

Front Desk Agent

Sarasota, FL · On-site

$15/hr

We are on the lookout for enthusiastic Front Desk Agents to assist with 2nd shift guest service operations at our beautiful, recently reimagined hotel in Sarasota - Coral Pointe Ascend Collection! If ...

Hotel 28, Ascend Collection

Housekeeping

Boise, ID

$13 - $15.50/hr

Description A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel ...

Hotel 28, Ascend Collection

Laundry Attendant

Boise, ID

$15 - $16/hr

Description The Laundry Attendant maintains a constant supply of clean linens for the hotel. Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading ...

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How much do hotel ascend collection jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hotel ascend collection in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a Hotel Ascend Collection?

The Ascend Hotel Collection is a group of unique, boutique, and historic hotels that are part of the Choice Hotels International portfolio. These properties are known for their distinctive style, local flavor, and personalized guest experiences, often reflecting the culture and character of their locations. Unlike standard chain hotels, Ascend Collection hotels maintain their individuality while benefiting from Choice Hotels' resources, such as the loyalty program and reservation system. This collection is ideal for travelers seeking one-of-a-kind accommodations with the reliability of a major hotel brand.

What are the most common challenges faced by front desk staff at Hotel Ascend Collection properties, and how are they typically addressed?

Front desk staff at Hotel Ascend Collection properties often encounter challenges such as managing high guest volumes during peak times, handling special requests, and resolving guest concerns efficiently. These challenges are typically addressed through comprehensive training in customer service, use of property management systems, and collaboration with housekeeping and maintenance teams to ensure guest satisfaction. Additionally, staff are encouraged to communicate openly with their supervisors and participate in regular team meetings to discuss best practices and share solutions.

What are the key skills and qualifications needed to thrive as a Hotel Ascend Collection manager, and why are they important?

To thrive as a Hotel Ascend Collection Manager, you need strong hospitality management experience, a relevant degree (such as in hospitality or business), and a deep understanding of guest services and hotel operations. Familiarity with hotel property management systems (PMS), reservation software, and revenue management tools is typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are vital to ensure outstanding guest experiences, efficient hotel operations, and the financial success of the property.

What is the difference between Hotel Ascend Collection vs Hotel Front Desk Agent?

AspectHotel Ascend CollectionHotel Front Desk Agent
CredentialsTypically requires high school diploma; hospitality certifications are a plusHigh school diploma or equivalent; hospitality certifications optional
Work EnvironmentLuxury or boutique hotels within the Ascend CollectionFront desk area of hotels, resorts, or inns
Employer & Industry UsagePart of Choice Hotels, focusing on upscale boutique propertiesHotels and resorts across various brands, including boutique and chain hotels

The Hotel Ascend Collection is a hotel brand under Choice Hotels, emphasizing boutique and upscale properties, while a Hotel Front Desk Agent is a role responsible for guest services at various hotel types. The main difference lies in the Hotel Ascend Collection being a brand designation, whereas the Front Desk Agent is a job position found within many hotel brands, including Ascend Collection properties.

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Hotel Ascend Collection jobs near you
Infographic showing various Hotel Ascend Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Hotel Front Desk Clerk

DASKK Orlando Hotel near Universal Blvd, an Ascend Collection Hotel

Orlando, FL • On-site

$12.25 - $15/hr

Full-time

Re-posted 16 days ago

Job description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities:
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready

Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Working knowledge of Microsoft Office and reservation management systems
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school graduate, GED recipient, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

About Company

Come and experience the newly renovated all-suites DASKK Orlando Hotel and onsite full-service DASKK 5 restaurant and Beans & Bytes Coffee Shop. The all-suites boutique hotel is conveniently located less than 2 miles from Universal Studios.

The Ascend Hotel Collection is a global portfolio of independent, upscale, and historic hotels that is part of Choice Hotels. It is the hotel industry's first "soft brand," which means the hotels maintain their local character and distinctiveness while benefiting from the global support, booking systems, and loyalty programs of a major hotel chain. The collection includes unique properties like historic inns, boutique hotels, and luxury resorts that are designed to reflect the local culture.