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Hotel Ascend Collection Jobs (NOW HIRING)

Hotel 28, Ascend Collection

Front Desk Agent

Boise, ID · On-site

$16 - $18/hr

Requirements Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability ...

ggg

Front Desk - Hotel

Princeton, NJ

$15 - $19/hr

As a proud member of the Ascend Hotel Collection and Genesis Hospitality , The Peacock Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment ...

Genesis Global Group

Front Desk - Hotel

Princeton, NJ · On-site

$15 - $19/hr

As a proud member of the Ascend Hotel Collection and Genesis Hospitality , The Peacock Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment ...

ggg

Front Desk - Hotel

Princeton, NJ · On-site

$15 - $19/hr

As a proud member of the Ascend Hotel Collection and Genesis Hospitality , The Peacock Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment ...

Meyer Jabara Hotels

Director of Sales

Baltimore, MD · On-site

$95K - $110K/yr

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

mjh

Director of Sales

Baltimore, MD · Remote

Director of Sales Hotels: The William Fell Baltimore, Tapestry Collection by Hilton and The Inn at Henderson's Wharf, Ascend Hotel Collection Department: Sales Reports To: General Manager Position ...

Hiltonestate

Director of Sales

Baltimore, MD · On-site

$120 - $150/hr

The William Fell Baltimore , Tapestry Collection by Hilton and The Inn at Henderson's Wharf , Ascend Hotel Collection Reports To : General Manager Position Overview The Director of Sales is ...

Hiltonestate

$120 - $150/hr

The William Fell Baltimore , Tapestry Collection by Hilton and The Inn at Henderson's Wharf , Ascend Hotel Collection Reports To : General Manager Position Overview The Director of Sales is ...

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Hotel Ascend Collection information

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How much do hotel ascend collection jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hotel ascend collection in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a Hotel Ascend Collection?

The Ascend Hotel Collection is a group of unique, boutique, and historic hotels that are part of the Choice Hotels International portfolio. These properties are known for their distinctive style, local flavor, and personalized guest experiences, often reflecting the culture and character of their locations. Unlike standard chain hotels, Ascend Collection hotels maintain their individuality while benefiting from Choice Hotels' resources, such as the loyalty program and reservation system. This collection is ideal for travelers seeking one-of-a-kind accommodations with the reliability of a major hotel brand.

What are the most common challenges faced by front desk staff at Hotel Ascend Collection properties, and how are they typically addressed?

Front desk staff at Hotel Ascend Collection properties often encounter challenges such as managing high guest volumes during peak times, handling special requests, and resolving guest concerns efficiently. These challenges are typically addressed through comprehensive training in customer service, use of property management systems, and collaboration with housekeeping and maintenance teams to ensure guest satisfaction. Additionally, staff are encouraged to communicate openly with their supervisors and participate in regular team meetings to discuss best practices and share solutions.

What are the key skills and qualifications needed to thrive as a Hotel Ascend Collection manager, and why are they important?

To thrive as a Hotel Ascend Collection Manager, you need strong hospitality management experience, a relevant degree (such as in hospitality or business), and a deep understanding of guest services and hotel operations. Familiarity with hotel property management systems (PMS), reservation software, and revenue management tools is typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are vital to ensure outstanding guest experiences, efficient hotel operations, and the financial success of the property.

What is the difference between Hotel Ascend Collection vs Hotel Front Desk Agent?

AspectHotel Ascend CollectionHotel Front Desk Agent
CredentialsTypically requires high school diploma; hospitality certifications are a plusHigh school diploma or equivalent; hospitality certifications optional
Work EnvironmentLuxury or boutique hotels within the Ascend CollectionFront desk area of hotels, resorts, or inns
Employer & Industry UsagePart of Choice Hotels, focusing on upscale boutique propertiesHotels and resorts across various brands, including boutique and chain hotels

The Hotel Ascend Collection is a hotel brand under Choice Hotels, emphasizing boutique and upscale properties, while a Hotel Front Desk Agent is a role responsible for guest services at various hotel types. The main difference lies in the Hotel Ascend Collection being a brand designation, whereas the Front Desk Agent is a job position found within many hotel brands, including Ascend Collection properties.

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Hotel Ascend Collection jobs near you
Infographic showing various Hotel Ascend Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Front Desk Agent

Hotel 28, Ascend Collection

Boise, ID • On-site

$16 - $18/hr

Full-time

Re-posted 27 days ago

Job description

Description

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Requirements

Experience in a hotel or a related field preferred.

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high-pressure situations.

Must be effective in handling problems in the workplace, including anticipating, preventing,

identifying and solving problems as necessary.

Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.

Must be able to work with and understand financial information and data, and basic arithmetic

functions.

Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing.

Ability to read, comprehend and write simple instructions and/or short correspondence and memos.

Apply