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The Holiday Inn Express Jobs Near Me

Holiday Inn Express

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

IHG Hotels & Resorts

Front Desk Agent

Springfield, OH · On-site

$13.50 - $17/hr

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties ...

Innvite Hospitality

Front Desk Agent

Columbus, OH · On-site

$13 - $15/hr

The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11 ...

InnVite Hospitality

Front Desk Agent

Columbus, OH

$13.75 - $17.50/hr

The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11 ...

InnVite Hospitality

Front Desk Agent

Obetz, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to ...

Innvite Hospitality

Front Desk Agent

Obetz, OH · On-site

$13 - $15/hr

The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11 ...

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Front Desk Agent

Holiday Inn Express

Springfield, OH • On-site

$13.50 - $17/hr

Other

Medical

Posted 11 days ago

Holiday Inn Express rating

5.1

Company rating: 5.1 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

85th of 107 rated hotels

Job description

Front Desk Agent

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with IHG standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Health insurance benefits are available to full-time employees.

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