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The Holiday Inn Express Jobs in Indiana (NOW HIRING)

Holiday Inn Express

Guest Service Representative

Granger, IN · On-site

$12 - $14.75/hr

Guest Service Representative The Holiday Inn Express & Suites is seeking a full-time Guest Service Representative. Candidates must have excellent customer service skills and a drive to provide the ...

Holiday Inn Express

Front Desk Agent

Elkhart, IN · On-site

$13.75 - $17.50/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

Holiday Inn Express

Front Desk Agent

Merrillville, IN · On-site

$13.25 - $16.75/hr

Front Desk Agent The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service ...

KAJC Hospitality LLC

Front Desk Agent

Schererville, IN · On-site

$11 - $12/hr

If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today! Responsibilities: * Greet guests upon arrival, check them in and provide them ...

KAJC Hospitality LLC

Front Desk Agent

Schererville, IN · On-site

$11 - $12/hr

If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today! Responsibilities: * Greet guests upon arrival, check them in and provide them ...

IHG Hotels & Resorts

Front Desk Agent

Elkhart, IN · On-site

$13.75 - $17.50/hr

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties ...

IHG Hotels & Resorts

Front Desk Agent

Merrillville, IN · On-site

$13.25 - $16.75/hr

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties ...

IHG Hotels & Resorts

Guest Service Representative

Granger, IN · On-site

$12 - $14.75/hr

The Holiday Inn Express & Suites is seeking a full-time Guest Service Representative. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties ...

The Ghoman Group

Housekeeper- Holiday Inn

Indianapolis, IN

$13.50 - $17.25/hr

Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241 ... Immediately !!! *NOTE - The interview is in-person only. No virtual hirings. Housekeeping Job ...

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The Holiday Inn Express information

What is The Holiday Inn Express?

The Holiday Inn Express is a mid-priced hotel brand owned by InterContinental Hotels Group (IHG). Known for its focus on providing comfortable accommodations and essential amenities, the brand targets both business and leisure travelers who seek value and convenience. Guests can typically expect complimentary breakfast, free Wi-Fi, and straightforward services at locations worldwide. The hotels are designed to offer a simplified, hassle-free stay with modern rooms and helpful staff. With thousands of properties globally, Holiday Inn Express is a popular choice for travelers seeking quality and consistency.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express Front Desk Agent, and why are they important?

To thrive as a Holiday Inn Express Front Desk Agent, you need customer service expertise, basic computer proficiency, and ideally a high school diploma or equivalent. Familiarity with hotel reservation systems such as Opera or OnQ and point-of-sale software is commonly required. Outstanding communication, problem-solving abilities, and a friendly demeanor set top candidates apart. These skills are crucial to ensure smooth guest experiences, efficient operations, and positive brand representation.

What are the typical daily responsibilities of a front desk agent at Holiday Inn Express?

Front desk agents at Holiday Inn Express play a central role in guest satisfaction, handling check-ins and check-outs, answering guest inquiries, and resolving any issues that arise. They are also responsible for managing reservations, coordinating with housekeeping and maintenance teams, and ensuring all guest requests are met promptly. The role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Collaboration with other hotel departments is frequent to ensure smooth operations and a positive guest experience.

What is the difference between The Holiday Inn Express vs The Holiday Inn?

FeatureThe Holiday Inn ExpressThe Holiday Inn
Brand FocusLimited-service hotel chain emphasizing efficiency and valueFull-service hotel offering amenities like restaurants and event spaces
Work EnvironmentFront desk, housekeeping, and maintenance roles in a streamlined settingBroader roles including food service, event planning, and guest services
CredentialsCustomer service skills, hospitality experience, sometimes hospitality certificationsSimilar credentials, often requiring more extensive hospitality or management experience

The Holiday Inn Express primarily focuses on providing quick, efficient service in a limited-service setting, while The Holiday Inn offers a broader range of amenities and services. Both roles require strong customer service skills and hospitality experience, but The Holiday Inn roles may involve more diverse responsibilities.

What are popular job titles related to The Holiday Inn Express jobs in Indiana? For The Holiday Inn Express jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching The Holiday Inn Express jobs in Indiana look for? The top searched job categories for The Holiday Inn Express jobs in Indiana are:
The Holiday Inn Express jobs near you
Infographic showing various The Holiday Inn Express job openings in Indiana as of June 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% In-person job distribution.
Guest Service Representative

Guest Service Representative

Holiday Inn Express

Granger, IN • On-site

$12 - $14.75/hr

Other

Posted yesterday

Holiday Inn Express rating

5.0

Company rating: 5.0 out of 10

Based on 489 frontline employees who took The Breakroom Quiz

86th of 106 rated hotels

Job description

Guest Service Representative

The Holiday Inn Express & Suites is seeking a full-time Guest Service Representative. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with IHG standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Work schedule:

  • Holidays
  • 8 hour shift

Holiday Inn Express and Suites - Holiday Inn Granger 224 Florence Ave, Granger, IN 46530, USA

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