ZipRecruiter

Log In

1

Text Chat Support Jobs in Indiana (NOW HIRING)

Radial Inc.

Client Services Representative

Avon, IN · On-site

$52K - $89K/yr

... support of the fulfillment Site Director. * Assisting customers in resolving all questions and ... Provide exceptional service by assisting customers via phone, email, chat, and text. * Processes ...

previous page

Showing results 41-60

All JobsText Chat Support JobsText Chat Support Jobs in Indiana

Text Chat Support information

See Indiana salary details

$13

$24

$42

How much do text chat support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for text chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a text chat support?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the typical day-to-day responsibilities for someone in a text chat support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the most commonly searched types of Text Chat Support jobs in Indiana?

The most popular types of Text Chat Support jobs in Indiana are:

What are popular job titles related to Text Chat Support jobs in Indiana?

For Text Chat Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Text Chat Support jobs in Indiana look for?

The top searched job categories for Text Chat Support jobs in Indiana are:

Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Processing Specialist I

Indianapolis, IN • On-site

Gentex Corporation
See more jobs at Gentex Corporationexternal

Full-time

Re-posted 4 days ago

Gentex rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

At Premium Audio Company, you'll work at the intersection of iconic audio brands (Klipsch, Onkyo, and Integra) and cutting-edge technology, helping shape how people connect with music in their homes and beyond. Join a team that values innovation, creativity, and quality.
POSITION OVERVIEW
The Processing Specialist I provides transactional and administrative support to the Customer Service/Product Support function. This role is responsible for routine customer communications, order entry, warranty processing, and accurate data management while following established procedures.
WHAT YOU'LL DO
  • Respond to customer inquiries via phone, chat, email, and text messaging using established scripts, tools, and procedures.
  • Collect required customer and order information and accurately create and update cases within the support ticketing system.
  • Enter and process warranty and non-warranty orders in accordance with documented procedures.
  • Set up and process warranty exchanges under defined guidelines.
  • Coordinate with logistics and internal teams to resolve basic shipping issues and order discrepancies.
  • Assist customers with website sales inquiries and guided transaction support.
  • Participate in departmental projects and process improvement initiatives as assigned.
  • Other duties as assigned.

HOW YOU'LL DO IT
  • Communicating Effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
  • Individual efficiency - Effectively managing time and resources so that individual work is completed efficiently.
  • Interpersonal savvy - Relating openly and comfortably with diverse groups of people. Building and maintaining solid working relationships with others.
  • Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
  • Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.
  • Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.

WHAT TO BRING
  • High School Diploma or GED equivalent.
  • Excellent communication and organization skills.
  • 1+ years of customer service or administrative support experience.
  • Proficiency in Microsoft Office Suite.
  • Physical Demands: Must be able to sit or remain stationary for extended periods of time.

  • Monday to Friday 8:30AM to 5:30PM Eastern

Premium Audio Company is an equal opportunity employer
Premium Audio Company extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Assistance
Premium Audio Company is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Premium Audio Company will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
Understand your right to work
At Premium Audio Company, we use E-verify to confirm you're authorized to work in the U.S.
E-Verify - English & Spanish
Right to Work - English
Right to Work - Spanish

What Gentex employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply