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Phone Chat Jobs in Indiana (NOW HIRING)

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Customer Care Representative

La Porte, IN · On-site

$15 - $17/hr

The Customer Care Representative is responsible for providing excellent customer service and support to all customers via phone, chat and email. This includes, but is not limited to, assisting ...

MIBOR

MEMBER SUPPORT SUPERVISOR

Indianapolis, IN

Coordinates coverage across support channels (e.g., email, phone, chat, etc.). Ensures processes are in place to support a high-functioning support environment ensuring staff consistently provide ...

H&R Block

Block Advisor Tax Advisor

Columbus, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisor Tax Advisor

Fort Wayne, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisor Tax Advisor

Elkhart, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisor Tax Advisor

Indianapolis, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisor Tax Advisor

Bloomington, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisors - Tax Advisor

Fort Wayne, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisor Tax Advisor

Evansville, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

H&R Block

Block Advisor Tax Advisor

Munster, IN · On-site

Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and ...

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Showing results 1-20

All JobsPhone Chat JobsPhone Chat Jobs in Indiana

Phone Chat information

See Indiana salary details

$8

$15

$24

How much do phone chat jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for phone chat in Indiana is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Phone Chat Representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

What do people do 144 times a day?

In a Phone Chat job, employees often make or receive approximately 144 calls per day, depending on the workload and call duration. This high volume requires good communication skills, time management, and the ability to handle multiple conversations efficiently.

Which billionaire uses an iPhone?

Many billionaires, including Elon Musk and Tim Cook, are known to use iPhones. As high-profile individuals, they often use Apple devices for personal and professional communication, and familiarity with iPhones can be beneficial for roles involving communication skills and technology proficiency.

Where is my phone's app?

For a Phone Chat job, your app is typically provided by the employer or platform you are working with. It may be a dedicated chat application or a web-based interface accessible through your device. Check your email or onboarding materials for download links or access instructions.

What are phone chat jobs?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.

What drains your data the most?

For a phone chat job, the most data-consuming activities include streaming or downloading audio and video files, especially during long calls or training sessions. Using VoIP services, video conferencing, or sharing large files can also significantly increase data usage. Monitoring and managing these activities can help reduce data consumption while performing the job effectively.
What are the most commonly searched types of Phone Chat jobs in Indiana? The most popular types of Phone Chat jobs in Indiana are:
What are popular job titles related to Phone Chat jobs in Indiana? For Phone Chat jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Phone Chat jobs in Indiana look for? The top searched job categories for Phone Chat jobs in Indiana are:
Phone Chat jobs near you

Float Concierge Banker

Heritage Federal Credit Union

Newburgh, IN • On-site, Remote

$17.80/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
Heritage Federal Credit Union is seeking a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC). This role provides service to members through video, phone, chat, and in-person interactions while ensuring consistent service coverage where needed.
This position requires flexibility in schedule and location, including travel between branches and virtual support as business needs require. Additional stipend pay will apply.
Starting Hourly Rate: $17.80 per hour
Employment Type: Full-time
Schedule Requirements
  • Weekday schedule varies by location and business needs
  • Availability required on Fridays from 8:00 a.m. - 6:30 p.m.
  • Rotating Saturdays from 8:30 a.m. - 12:30 p.m.
Primary Responsibilities
  • Work across multiple branch locations and the Virtual Banking Center to support operational needs
  • Assist members via video, phone, chat, and in person
  • Process routine member requests such as address, phone, and email updates; wire transfers; stop payments; and check orders
  • Open new membership accounts
  • Answer questions related to credit union products and services
  • Maintain working knowledge of Interactive Teller Machine (ITM) functionality
  • Provide referrals to Senior and Relationship Bankers when appropriate
  • Maintain up-to-date knowledge of credit union products, services, and procedures
  • Fill in at assigned locations as needed
Qualifications
  • Ability to travel between multiple locations (100% travel availability required)
  • High school diploma or GED
  • Minimum 1 year of experience in finance, sales, or a customer-facing role
  • Customer service experience required
  • Call center or virtual service experience preferred
  • Self-motivated and adaptable to changing work environments

About Heritage Federal Credit Union
Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
EOE
Salary Description
Starting Pay: $17.80/hour

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