Evansville, IN · On-site
$15.25 - $20.75/hr
OneMain website support, including technology assistance, password resets and a multitude of ... Customer Communication through digital channels, including web chat, text, and phone communication ...
Evansville, IN · On-site
$15.25 - $20.75/hr
OneMain website support, including technology assistance, password resets and a multitude of ... Customer Communication through digital channels, including web chat, text, and phone communication ...
$18.75 - $25.75/hr
Handle complex clerical, administrative, technical or customer support issues under minimal ... Rotating 12hr shift Equal Opportunity Employer, including Disability/Vet To apply using chat/text ...
$18.75 - $25.75/hr
Handle complex clerical, administrative, technical or customer support issues under minimal ... Rotating 12hr shift Equal Opportunity Employer, including Disability/Vet To apply using chat/text ...
Plainfield, IN · On-site
$18.70/hr
Support general warehouse operations to ensure a safe, clean, and productive work environment. What ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...
Quick apply
Plainfield, IN · On-site
$18.70/hr
Support general warehouse operations to ensure a safe, clean, and productive work environment. What ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...
Carmel, IN · On-site
$90K/yr
At Seven Corners, our Inside Sales team supports travelers and group clients by listening, asking ... email, chat, and text to qualify opportunities, present the right product, and close the sale
Quick apply
Carmel, IN · On-site
$90K/yr
At Seven Corners, our Inside Sales team supports travelers and group clients by listening, asking ... email, chat, and text to qualify opportunities, present the right product, and close the sale
Support customers ranging from small to medium size businesses or advertising agencies and C-Level ... talk, message, text, and video chat with millions of customers every day. These exceptional ...
Support customers ranging from small to medium size businesses or advertising agencies and C-Level ... talk, message, text, and video chat with millions of customers every day. These exceptional ...
Westfield, IN · On-site
$22 - $24/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Westfield, IN · On-site
$22 - $24/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Westfield, IN · On-site
$22 - $24/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Westfield, IN · On-site
$22 - $24/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
$34.01/hr
Support and lead key contract negotiations, including cost analysis and negotiation of commercial ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...
Quick apply
$34.01/hr
Support and lead key contract negotiations, including cost analysis and negotiation of commercial ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...
$29.50 - $39.25/hr
Support factory startups, field installations, commissioning, and equipment testing as the regional ... We do not conduct text or chat-based interview in lieu of in-person, phone or videoconference ...
$29.50 - $39.25/hr
Support factory startups, field installations, commissioning, and equipment testing as the regional ... We do not conduct text or chat-based interview in lieu of in-person, phone or videoconference ...
Marion, IN · On-site
$18.50 - $25.50/hr
Secondarily, this role supports the transfer admissions counselor by assisting with general ... chat, text, email, social media, etc.) * Strong interpersonal skills, including emotional ...
Marion, IN · On-site
$18.50 - $25.50/hr
Secondarily, this role supports the transfer admissions counselor by assisting with general ... chat, text, email, social media, etc.) * Strong interpersonal skills, including emotional ...
Marion, IN · On-site
$18.50 - $25.50/hr
Secondarily, this role supports the transfer admissions counselor by assisting with general ... chat, text, email, social media, etc.) * Strong interpersonal skills, including emotional ...
Marion, IN · On-site
$18.50 - $25.50/hr
Secondarily, this role supports the transfer admissions counselor by assisting with general ... chat, text, email, social media, etc.) * Strong interpersonal skills, including emotional ...
Marion, IN · On-site
$16 - $21.75/hr
Secondarily, this role supports the transfer admissions counselor by assisting with general ... chat, text, email, social media, etc.) * Strong interpersonal skills, including emotional ...
Marion, IN · On-site
$16 - $21.75/hr
Secondarily, this role supports the transfer admissions counselor by assisting with general ... chat, text, email, social media, etc.) * Strong interpersonal skills, including emotional ...
Fort Wayne, IN · On-site
$16.75 - $22.25/hr
... support throughout the service lifecycle. If you bring curiosity, a strong work ethic, and a ... Respond promptly to customer inquiries across multiple channels, including phone, email, chat, text ...
Fort Wayne, IN · On-site
$16.75 - $22.25/hr
... support throughout the service lifecycle. If you bring curiosity, a strong work ethic, and a ... Respond promptly to customer inquiries across multiple channels, including phone, email, chat, text ...
Westfield, IN · On-site
$21 - $23/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Westfield, IN · On-site
$21 - $23/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
May support relocation; visa sponsorship will not be provided Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply Now button OR use this link to create a ...
May support relocation; visa sponsorship will not be provided Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply Now button OR use this link to create a ...
Westfield, IN · On-site
$21 - $23/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Westfield, IN · On-site
$21 - $23/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Zionsville, IN · On-site
$75K - $105K/yr
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Zionsville, IN · On-site
$75K - $105K/yr
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Indianapolis, IN · On-site
... chat, email, and text messaging using established scripts, tools, and procedures. * Collect required customer and order information and accurately create and update cases within the support ticketing ...
Indianapolis, IN · On-site
... chat, email, and text messaging using established scripts, tools, and procedures. * Collect required customer and order information and accurately create and update cases within the support ticketing ...
Indianapolis, IN · On-site
... chat, email, and text messaging using established scripts, tools, and procedures. * Collect required customer and order information and accurately create and update cases within the support ticketing ...
Indianapolis, IN · On-site
... chat, email, and text messaging using established scripts, tools, and procedures. * Collect required customer and order information and accurately create and update cases within the support ticketing ...
$13.72 - $16.34
14% of jobs
$17.72 is the 25th percentile. Wages below this are outliers.
$16.34 - $18.96
21% of jobs
$18.96 - $21.58
14% of jobs
The median wage is $21.74 / hr.
$21.58 - $24.20
18% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.20 - $26.83
12% of jobs
$26.83 - $29.45
6% of jobs
$29.45 - $32.07
4% of jobs
$32.07 - $34.69
3% of jobs
$34.69 - $37.31
3% of jobs
$37.31 - $39.93
3% of jobs
$39.93 - $42.55
1% of jobs
$13
$24
$42
A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.
As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.
To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.
The most popular types of Text Chat Support jobs in Indiana are:
For Text Chat Support jobs in Indiana, the most frequently searched job titles are:
The top searched job categories for Text Chat Support jobs in Indiana are:
Evansville, IN • On-site
$15.25 - $20.75/hr
Full-time
Re-posted 5 days ago
7.5
Based on 103 frontline employees who took The Breakroom Quiz
At OneMain, Customer Service Representatives empower customers - understanding customer needs and providing solutions. while learning the core functionalities of our business at OneMain allowing them to grow their career.
In the Role
Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution
OneMain website support, including technology assistance, password resets and a multitude of customer support activities, including payment arrangements, addressing customer concerns when they receive a declined notification
Handling customer complaints, branch issues, delinquency levels and refunds
Multiple portfolio servicing, including cash advances, convenience checks and settlements
Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures
Negotiate with customers to resolve account matters
Maintain and notate all appropriate information and documentation on customer accounts
Lien releases paid out processing, questions regarding closed or resolved accounts
Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets
Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing
Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses
Requirements
HS Diploma/GED
Preferred Requirements
2-4 years' Call Center experience preferred
Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions
Demonstrated customer service skills
Excellent and engaging communication skills
Ability to thrive in a fast-paced team environment and work in several systems simultaneously
Ability to quickly analyze challenging problems / situations and provide solutions
Bilingual English / Spanish skills a plus, but not required
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
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Finance and insurance
5,001 - 10,000 Employees
Baltimore, MD, US
