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Tesla Service Jobs (NOW HIRING)

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

Customer Experience Specialist, Gallery

Roanoke, VA · On-site

$16.75 - $22/hr

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

Tesla is seeking a highly motivated Service Program Manager to own and transform the Customer Scheduling Flow for their North America Service Operations Team. This role focuses on reducing Tesla ...

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

Sr. Systems Engineer, Energy, Service Tooling

Hayward, CA · On-site

$120.60K - $165K/yr

Tesla is a leading company in the energy sector, and they are seeking a Sr. Systems Engineer to join their Service Tooling Engineering team. This role focuses on the design and production of custom ...

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

... service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV ...

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Tesla Service information

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How much do tesla service jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for tesla service in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tesla Service Technician, and why are they important?

To thrive as a Tesla Service Technician, you need a solid background in automotive repair, electrical systems, and diagnostics, typically supported by technical training or ASE certifications. Familiarity with Tesla's proprietary diagnostic tools, service software, and high-voltage safety protocols is crucial. Excellent problem-solving skills, customer service orientation, and adaptability help technicians deliver high-quality service in a rapidly evolving environment. These competencies are vital for ensuring efficient repairs, maintaining safety standards, and upholding Tesla's reputation for innovation and customer satisfaction.

What are the typical daily responsibilities of a Tesla Service Technician, and how do they collaborate with other team members?

Tesla Service Technicians are responsible for diagnosing, repairing, and maintaining Tesla vehicles, often using advanced diagnostic tools and software. Daily tasks include inspecting vehicles, performing routine maintenance, troubleshooting complex electrical and mechanical issues, and conducting quality control checks. Technicians work closely with Service Advisors to communicate repair needs to customers and with Parts Advisors to ensure timely access to necessary components. Collaboration with fellow technicians is common, fostering a team-oriented environment that emphasizes continuous learning and knowledge sharing.

What are Tesla Service jobs?

Tesla Service jobs refer to roles focused on maintaining, repairing, and supporting Tesla vehicles and energy products. These positions include service technicians, advisors, managers, and support staff who work at Tesla Service Centers or mobile service teams. Employees in these roles diagnose technical issues, perform repairs and maintenance, and ensure customer satisfaction with Tesla’s products. Tesla Service jobs require strong technical skills, a passion for innovation, and a commitment to customer service. These positions help Tesla owners keep their vehicles and energy systems operating efficiently.

Is it difficult to get hired at Tesla?

Getting hired as a Tesla Service technician can be competitive, as the company seeks candidates with relevant technical skills, certifications, and experience in automotive repair or electrical systems. The hiring process typically involves multiple interviews, technical assessments, and background checks, reflecting the company's high standards for safety and quality. Candidates with strong problem-solving abilities and familiarity with electric vehicle technology tend to have better chances.
More about Tesla Service jobs
What cities are hiring for Tesla Service jobs? Cities with the most Tesla Service job openings:
What states have the most Tesla Service jobs? States with the most job openings for Tesla Service jobs include:
Bilingual Customer Service Specialist, Wall Connector

Bilingual Customer Service Specialist, Wall Connector

Tesla

Buffalo, NY

$19.44 - $29.16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers


Job description

What to Expect

Tesla Wall Connector Specialists are the voice of our Diagnostics team on a Global scale. They perform initial troubleshooting with the customer as well as remote investigations and resolutions with or without customer intervention. Additionally, the Tesla Powerwall Support Specialists educate customers and installers on the Wall Connector features and functionalities. Specialists also serve as a liaison between Certified Installers and their Account Managers to ensure that the end customers' needs are satisfied. Candidates must be fluent in both French and English, with strong verbal and written communication skills in both languages to effectively collaborate with diverse teams and customers

Schedule: Hours of operation are Monday through Friday, 10:30AM - 7:00PM EST

What You'll Do
  • Deliver a high level of customer service on every interaction
  • Own the relationship from the first customer contact until resolution in omni channel environment and the Customer of any home or mobile charging equipment
  • Processing warranty-based returns for home charging products with customers and support teams
  • Provide troubleshooting and customer support for mobile app and account management forTesla charging products
  • Achieve expectations on all Key Performance Indicators, monthly, quarterly and bi-annually
  • Achieving Tesla's standards of excellent customer communication, advocacy and education

What You'll Bring
  • Minimum of 1 year of customer call handling experience
  • Understand Telemetry Data (Periscope Graphing, Basic Data Mining)
  • Configuration Analysis and Modification (Telescope)
  • Connectivity and Networking (Connecting to Customer Network)
  • Account Administration (Garage, Toolbox, Password Assistance, Commissioning, Product Replacement, Account updates and corrections)
  • Must be fluent in both French and English, with strong verbal and written communication skills in both languages.
  • Critical Thinking (Order of Operations, Signal (Energy) Flow, Firm vs soft vs Hardware, Trend Spotting, Push vs Pull)

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
Expected Compensation
  • Tech Support Specialist I - $19.44 - $29.16/hour
+ cash and stock awards + benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.


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