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Temporary Emergency Call Center Jobs (NOW HIRING)

Kennedy Services

Call Center Operator

Bethesda, MD · On-site

$16.50/hr

Experience supporting a government, healthcare, emergency response, or mission-critical call center environment * Experience with paging systems, emergency communications, or dispatch-related support

State of North Carolina

NC · On-site

$16/hr

In this role, Temporary ZooCom Emergency Telecommunicator team members support the Zoo's Emergency ... Services include 24/7/365 emergency and operational call-taking, radio and telephone communications ...

City of Dallas, TX

911 Call Analyst I

Dallas, TX · On-site

$47K - $53K/yr

Two (2) years of experience in customer service to include one or more of the following: heavy phone contact in an emergency call center, suicide hotline, client mediation, customer dispute, or ...

MILLENNIUMSOFT

Call Center Representative

Mount Laurel, NJ

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

millenniumsoft

Call Center Representative

Mount Laurel, NJ · On-site

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client ... McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance ...

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Temporary Emergency Call Center information

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How much do temporary emergency call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for temporary emergency call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Emergency Call Center vs Emergency Dispatcher?

AspectTemporary Emergency Call CenterEmergency Dispatcher
CredentialsBasic training, sometimes certificationEmergency dispatch certification often required
Work EnvironmentTemporary, fast-paced call centers during emergenciesPermanent or shift-based emergency response centers
Employer & IndustryTemporary staffing agencies, emergency servicesPublic safety agencies, police, fire, EMS
Search & Comparison IntentTemporary emergency call center vs emergency dispatcher

Temporary Emergency Call Centers and Emergency Dispatchers both handle emergency calls, but the former typically refers to short-term staffing during crises, while the latter is a permanent role within emergency services. Both roles require communication skills and emergency response knowledge, but emergency dispatchers usually need specialized certifications and ongoing training. Understanding these differences helps job seekers find the right position in emergency response services.

What cities are hiring for Temporary Emergency Call Center jobs? Cities with the most Temporary Emergency Call Center job openings:
What are the most commonly searched types of Emergency Call Center jobs? The most popular types of Emergency Call Center jobs are:
What states have the most Temporary Emergency Call Center jobs? States with the most job openings for Temporary Emergency Call Center jobs include:
Temporary Emergency Call Center jobs near you
Call Center Operator

Call Center Operator

Kennedy Services

Bethesda, MD • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

Job description

DESCRIPTION:

We are seeking Call Center Operators to serve as frontline personnel in a government call center environment operating 24 hours a day, 7 days a week. This on-site role is responsible for handling incoming and outgoing communications, including urgent calls, routine inquiries, call routing, paging support, and communication escalation. Call Center Operators play a critical role in ensuring accurate, timely, and professional communication while supporting operational continuity in a fast-paced, service-driven environment.

RESPONSIBILITIES:

  • Answer and manage incoming and outgoing calls in a high-volume call center environment
  • Process routine and urgent communications in accordance with established procedures
  • Initiate paging and notification procedures when required
  • Document calls, messages, and communications accurately in designated systems
  • Follow escalation protocols for urgent or sensitive matters
  • Provide professional customer service and clear communication to callers and stakeholders
  • Support TTY and other communication access services, as applicable
  • Maintain accurate call logs and communication records
  • Ensure all communications are handled in a timely, confidential, and professional manner
  • Adhere to all client, operational, and security protocols

REQUIREMENTS:

  • High school diploma or equivalent required
  • Approximately 2 years of call center experience preferred
  • Experience working with telephony systems and in customer service-focused environments
  • Strong verbal and written communication skills
  • Ability to remain calm and professional in high-pressure situations
  • Strong attention to detail and ability to accurately document communications
  • Ability to follow established procedures, escalation paths, and communication protocols
  • Comfortable working in a 24/7 operational environment, including varying shifts as needed

PREFERRED QUALIFICATIONS:

  • Experience supporting a government, healthcare, emergency response, or mission-critical call center environment
  • Experience with paging systems, emergency communications, or dispatch-related support
  • Familiarity with TTY or accessibility communication procedures

SHIFTS AVAILABLE:

  • 1st Shift: 8:00am - 4:00pm EST
  • 2nd Shift: 4:00pm - 12:00am EST
  • 3rd Shift: 12:00am - 8:00am EST
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About Kennedy Services

Sourced by ZipRecruiter

Founded in 1978, Kennedy Services is one of Maryland's oldest independent, woman-owned staffing services. Over 40 years later we are committed to our original mission to empower clients, talent and community through our service. It is this drive to improve the lives of those with whom we work that serves as our vision. Our people are the greatest contributor to our success and we attribute our growth to the quality and dedication of our employees. Simply put, we built our business one outstanding employee at a time and we work tirelessly to do the same for our clients. Over 40 years' industry experience has enabled us to refine our recruiting and staffing processes to place the best candidates in our clients' most difficult positions. Over the years we have staffed (temp, temp-to-perm, and direct hire) employees of varied skill sets and professions, regularly demonstrating the flexibility necessary to meet the unique needs of each client. Today we serve employers in both the public and private sectors by sourcing and placing talent that facilitates their growth. As a woman-owned minority business headquartered within Baltimore's Empowerment Zone, Kennedy Services is certified as a Minority Business Enterprise with the States of Maryland and Virginia, and the City of Baltimore. This status provides increased government contracting opportunities for our client partners, making us an ideal teaming partner for any company bidding government jobs requiring minority participation.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Baltimore, MD, US

Year founded

1978

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