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Temporary Emergency Call Center Jobs (NOW HIRING)

ITCON Services

Call Center Operator

Bethesda, MD

Call Center Operator Position We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

Ocean Bay LLC

Call Center Manager (3684)

Denver, CO · On-site

Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager. Position Responsibilities: * Ensure that ...

AnswerNet

Call Center Agent- Temporary

$14.25/hr

No prior call center experience necessary Schedule * Temporary assignment supporting a VIP event campaign * Campaign launch targeted for mid-June * Various shifts may be available Opportunity for ...

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How much do temporary emergency call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for temporary emergency call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Emergency Call Center vs Emergency Dispatcher?

AspectTemporary Emergency Call CenterEmergency Dispatcher
CredentialsBasic training, sometimes certificationEmergency dispatch certification often required
Work EnvironmentTemporary, fast-paced call centers during emergenciesPermanent or shift-based emergency response centers
Employer & IndustryTemporary staffing agencies, emergency servicesPublic safety agencies, police, fire, EMS
Search & Comparison IntentTemporary emergency call center vs emergency dispatcher

Temporary Emergency Call Centers and Emergency Dispatchers both handle emergency calls, but the former typically refers to short-term staffing during crises, while the latter is a permanent role within emergency services. Both roles require communication skills and emergency response knowledge, but emergency dispatchers usually need specialized certifications and ongoing training. Understanding these differences helps job seekers find the right position in emergency response services.

What cities are hiring for Temporary Emergency Call Center jobs? Cities with the most Temporary Emergency Call Center job openings:
What are the most commonly searched types of Emergency Call Center jobs? The most popular types of Emergency Call Center jobs are:
What states have the most Temporary Emergency Call Center jobs? States with the most job openings for Temporary Emergency Call Center jobs include:
Temporary Emergency Call Center jobs near you

Call Center Operator

ITCON Services

Bethesda, MD

Other

Posted 11 days ago

Job description

Join Itcon Services

Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations.

Call Center Operator Position

We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD. In this role, you'll serve as the first point of contact for incoming communications—managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols.

Available shift options include: 7:00 AM – 4:00 PM, 8:00 AM – 5:00 PM, 9:00 AM – 6:00 PM, 3:00 PM – 11:00 PM, and 11:00 PM – 7:00 AM, Monday through Friday.

If you thrive in a fast-paced, mission-driven environment and take pride in delivering exceptional service every time, we encourage you to apply.

What You'll Do
  • Serve as the first point of contact for incoming communications, answering and processing high-volume inbound and outbound calls
  • Perform emergency call handling, paging, and notification services with speed and accuracy
  • Provide directory assistance and call routing across NIH institutes
  • Support implementation of TTY services for hearing-impaired callers
  • Support implementation of language interpretation services
  • Use call center systems for call routing, messaging, and scheduling
  • Maintain accurate logs and documentation in accordance with established protocols
  • Follow all emergency and non-emergency procedures with consistency and professionalism
What You Bring
  • 2+ years of call center or customer service experience
  • Strong verbal communication skills with the ability to perform in a high-volume environment
  • Ability to follow established emergency and non-emergency protocols with precision
  • U.S. Citizenship required
  • Ability to obtain and maintain a Tier 2 (Public Trust) clearance
Preferred Qualifications
  • Telephony or switchboard experience
  • Experience in a medical or emergency call center environment
  • Familiarity with Avaya or similar call center platforms
Education Requirements
  • High school diploma or equivalent required
Additional Requirements

All personnel must successfully complete a Tier 2 Public Trust background investigation. On-site presence at the NIH facility in Bethesda, MD is required — remote work is not available for this role.

If you're ready to play a vital role in supporting the NIH research community and keeping critical communications running without interruption, apply today!

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