ZipRecruiter

Log In

1

Temporary Customer Service Jobs in Decatur, IL (NOW HIRING)

Marvin

Director of Customer Service

Decatur, IL

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... goods, temporary housing, and much more - in addition to a relocation counselor to assist you ...

AllSTEM Connections

Field Service Analyst

Decatur, IL · On-site

$83K/yr

The ideal candidate has strong customer service skills, the ability to work independently, and is ... For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major ...

Thorntons

Guest Service Representative

Lincoln, IL · On-site

$15.50 - $15.75/hr

... temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and ... customers by providing a friendly and helpful experience that wins loyalty to the brand. • ...

Thorntons

Guest Service Representative

Decatur, IL · On-site

$16.50 - $16.75/hr

... temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and ... customers by providing a friendly and helpful experience that wins loyalty to the brand. • ...

Thorntons

Guest Service Representative

Decatur, IL · On-site

$16.50 - $16.75/hr

... temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and ... customers by providing a friendly and helpful experience that wins loyalty to the brand. • ...

Aerotek

Workforce Manager

Decatur, IL

$54K - $56K/yr

... temporary workforce. * Assist with internal and client reporting as necessary. * Utilize the available and appropriate resources of Aerotek for conflict resolution. * Perform various customer service ...

Aerotek

Workforce Manager

Decatur, IL · On-site

$54K - $56K/yr

... temporary workforce. * Assist with internal and client reporting as necessary. * Utilize the available and appropriate resources of Aerotek for conflict resolution. * Perform various customer service ...

Thorntons

Guest Service Representative

Lincoln, IL · On-site

$15.50 - $15.75/hr

... temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and ... customers by providing a friendly and helpful experience that wins loyalty to the brand. • ...

AllSTEM Connections

Payroll Specialist

Decatur, IL · On-site

$31K - $41K/yr

Collaborative Advisory & Customer Service • Management Liaison: Communicate effectively with ... For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major ...

HCS 247 Travel

Travel CT Technologist

Clinton, IL

Exceptional Customer Service (available 24 hours) * Travel Tax Filing Resources HCS 24/7 is ... We support travel assignments, local short- and long-term contracts, per diem, temp-to-perm, and ...

AllSTEM Connections

Payroll Specialist

Decatur, IL · On-site

$31K - $41K/yr

... customer service. You will manage the end-to-end payroll lifecycle for our US and Canadian ... For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major ...

hth companies

Scaffold Builder

Argenta, IL · On-site

$20 - $28/hr

... temporary structures, installing ladders, walkways and handrails at sites using a variety of tools ... Basic interpersonal and customer service skills. * Basic organizational skills and attention to ...

next page

Showing results 1-20

All JobsTemporary Customer Service JobsTemporary Customer Service Jobs in Decatur, IL

Temporary Customer Service information

See Decatur, IL salary details

$10

$16

$20

How much do temporary customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for temporary customer service in Decatur, IL is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

A temporary customer service role can pay around $2000 weekly if it involves full-time hours, high-volume customer interactions, or performance bonuses. Increasing earnings may require working multiple shifts, gaining specialized skills, or handling high-value accounts, often with strong communication and problem-solving abilities. Certifications in customer service or related tools can also enhance earning potential.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Representative, and why are they important?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically expected. Patience, adaptability, and a positive attitude help you stand out in this fast-paced, client-focused environment. These skills ensure efficient issue resolution, customer satisfaction, and smooth adaptation to varying workplace settings.

What is the difference between Temporary Customer Service vs Customer Support Representative?

AspectTemporary Customer ServiceCustomer Support Representative
CredentialsBasic customer service skills, sometimes short-term trainingTypically requires relevant experience or certifications in customer service
Work EnvironmentTemporary, often in call centers, retail, or event settingsPermanent or long-term in office or call center environments
Employer & Industry UsageUsed by companies for short-term staffing needsEmployed by companies for ongoing customer support roles
Search & Comparison IntentLooking for short-term customer service roles or temp jobsSeeking long-term customer support careers or permanent positions

Temporary Customer Service roles are short-term positions often filled to meet immediate staffing needs, with less emphasis on certifications. Customer Support Representatives typically hold permanent roles requiring relevant experience, focusing on ongoing customer engagement. The main difference lies in duration, job stability, and sometimes required credentials.

What are some common challenges faced in a temporary customer service role, and how can I prepare for them?

Temporary customer service roles often require you to quickly adapt to new systems, products, and company policies. You may also face the challenge of handling busy periods without having built long-term rapport with colleagues or customers. To prepare, familiarize yourself with common customer service software, practice clear communication, and remain flexible as you learn on the job. Building strong relationships with team members early on can also help you navigate a fast-paced environment more smoothly.

What job makes $10,000 a month without a degree?

A temporary customer service role typically does not pay $10,000 a month without specialized skills or experience. High-paying jobs that reach this level often require advanced skills, certifications, or entrepreneurial efforts, such as sales, real estate, or freelance consulting, rather than entry-level customer service positions.

Can you actually work for Amazon from home?

Temporary customer service positions for Amazon often offer remote work options, allowing employees to perform their duties from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work depends on the specific position and company policies at the time of hiring.

What are temporary customer service jobs?

Temporary customer service jobs are short-term positions where individuals assist customers by answering inquiries, resolving complaints, and providing information about products or services. These roles are often offered during busy seasons, special projects, or to cover employee absences. Temporary customer service representatives may work in person, over the phone, or online, and typically require strong communication and problem-solving skills. The duration of these jobs can vary from a few weeks to several months, depending on the employer's needs.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. Additionally, economic factors and changing hiring practices can make it harder for younger applicants to secure positions like customer service roles.
What are the most commonly searched types of Customer Service jobs in Decatur, IL? The most popular types of Customer Service jobs in Decatur, IL are:
What are popular job titles related to Temporary Customer Service jobs in Decatur, IL? For Temporary Customer Service jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service jobs in Decatur, IL look for? The top searched job categories for Temporary Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Temporary Customer Service jobs? Cities near Decatur, IL with the most Temporary Customer Service job openings:
Temporary Customer Service jobs near you
Infographic showing various Temporary Customer Service job openings in Decatur, IL as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,461 per year, or $16.1 per hour.
Director of Customer Service

Director of Customer Service

Marvin

Decatur, IL

$135K - $180K/yr

Full-time

Medical, Retirement

Posted 19 days ago

Job description

Job Overview:

Step into a role where you’ll shape the heart of the customer experience at Marvin. As the Director of Customer Service, you’ll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired throughout their journey with us. You’ll champion service excellence, strengthen operational efficiency, and bring new ideas forward that elevate every interaction. By partnering closely with teams across the business, you’ll help drive a customer experience that feels seamless, trusted, and distinctly Marvin.

The Director will lead a team that provides architectural, technical, and sales support for a premium and complex product portfolio. This position requires a balance of leadership, customer care, process improvement, and performance management.

This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey.

Highlights of your role:
  • Manage and develop a team of direct reports across Customer Care and Operations Support.
  • Shape key performance measures that strengthen trust, loyalty, and brand affinity
  • Transform customer insights into thoughtful improvements and enhanced service moments
  • Monitor and drive performance metrics (CSAT, NPS, turnaround times, resolution rates, eNPS, and retention).
  • Collaborate with Operations, CX, Digital, Sales, and Marketing to support engagement strategies, product launches, and campaigns.
  • Support the evolution of tools and processes that modernize and elevate the customer experience
You're a good fit if you have (or if you can):
  • Inspire teams to deliver with poise, professionalism, and a polished service mindset
  • Use data and insights to guide sophisticated, strategic decisions
  • Create scalable solutions that protect and elevate the customer journey
  • Build strong cross-functional relationships grounded in clarity and collaboration
  • Lead digital transformation using Salesforce workflows and AI to modernize service
Also want to make sure you have:
  • Bachelor’s degree required; master’s preferred
  • 8+ years in progressive customer service leadership roles, with proven success in team development and cross-functional collaboration.
  • Familiarity with customer care systems and emerging technologies.
  • Occasional travel to customer sites and internal teams.
We invite you to See Yourself at Marvin:

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer:

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

Compensation: $135,000 - $180,000

Apply