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Temp Epic Patient Scheduling Representative Jobs

Patient Scheduling Representative

Tupelo, MS · On-site

$16.25 - $20/hr

If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinic . Must have previous experience working in a medical office setting and ...

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Ability to navigate Epic scheduling, registration, and patient access workflows * Experience ... Temporary Full-time W-2 employment * Temporary assignment expected to last approximately 3 months

Centralized Scheduling Rep

Saint Louis, MO · On-site

$17.50 - $23.88/hr

Customer Service experience, EPIC, Patient Registration, Call Center experience, Patient Scheduling. * Daily Pay! Overview BJC HealthCare is one of the largest nonprofit health care organizations in ...

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Temp Epic Patient Scheduling Representative information

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How much do temp epic patient scheduling representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for temp epic patient scheduling representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What does a Temp Epic Patient Scheduling Representative do?

A Temp Epic Patient Scheduling Representative is responsible for managing patient appointments using the Epic electronic health records (EHR) system. They work in healthcare settings to schedule, reschedule, or cancel patient visits, answer patient inquiries, and verify insurance or patient information. This temporary role requires strong customer service skills, attention to detail, and familiarity with the Epic system. Representatives often communicate with both patients and healthcare providers to ensure efficient scheduling and support the overall patient experience.

What is the difference between Temp Epic Patient Scheduling Representative vs Epic Patient Access Representative?

AspectTemp Epic Patient Scheduling RepresentativeEpic Patient Access Representative
CredentialsBasic healthcare or administrative certifications, familiarity with Epic softwareSimilar certifications, often with additional patient access or customer service training
Work EnvironmentTemporary healthcare settings, clinics, hospitalsHospital front desk, patient registration areas
Employer & IndustryHealthcare facilities using Epic systems, temporary staffing agenciesHospitals, clinics, healthcare providers
Search & Comparison IntentFocus on scheduling tasks, temporary roles, Epic software usePatient registration, appointment management, customer service

The Temp Epic Patient Scheduling Representative primarily handles scheduling appointments within Epic systems on a temporary basis, focusing on managing patient schedules efficiently. In contrast, the Epic Patient Access Representative typically manages patient registration, check-in, and access to services. Both roles require familiarity with Epic software and healthcare environments but differ in their core responsibilities and scope of work.

What are the key skills and qualifications needed to thrive as a Temp Epic Patient Scheduling Representative, and why are they important?

To thrive as a Temp Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, typically supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling software is essential, and some employers may require Epic certification or prior hands-on experience. Excellent communication, customer service orientation, and the ability to multitask efficiently set top candidates apart. These skills ensure accurate appointment scheduling, positive patient interactions, and smooth clinic operations in a fast-paced healthcare environment.

What are some common challenges faced by Temp Epic Patient Scheduling Representatives, and how can they be addressed?

Temp Epic Patient Scheduling Representatives often encounter challenges such as learning the nuances of the Epic scheduling system quickly, effectively managing a high volume of patient calls, and adapting to different departmental workflows. To address these challenges, it's helpful to proactively seek hands-on training with Epic, ask colleagues or supervisors for workflow clarifications, and develop strong organizational skills to handle multiple tasks efficiently. Open communication with team members and regularly reviewing updated scheduling protocols can also help ease the transition and ensure a smooth workflow.
What cities are hiring for Temp Epic Patient Scheduling Representative jobs? Cities with the most Temp Epic Patient Scheduling Representative job openings:
What are the most commonly searched types of Epic Patient Scheduling Representative jobs? The most popular types of Epic Patient Scheduling Representative jobs are:
What states have the most Temp Epic Patient Scheduling Representative jobs? States with the most job openings for Temp Epic Patient Scheduling Representative jobs include:
Patient Scheduling Representative I

Patient Scheduling Representative I

Endeavor Health

Warrenville, IL

$19.89 - $28.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Endeavor Health rating

7.2

Company rating: 7.2 out of 10

Based on 387 frontline employees who took The Breakroom Quiz

330th of 872 rated healthcare providers


Job description

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
  • Sign on bonus: N/A

  • Position: Patient Scheduling Representative I

  • Location: Warrenville, IL

  • Full Time/Part Time: Full-Time

  • Hours: Monday-Friday 9:30 am-6:00 pm

  • Rotating Weekends: 2 Saturdays per quarter 8:00 am-1:00 pm

  • Required Travel: No

What you will need:

  • Education:

    • High School Diploma or GED (required)

  • Experience:

    • 1 year of customer service experience or healthcare experience required.

    • Inbound Call Center experience preferred.

    • Experience with Epic Prelude (Inpatient and Outpatient Registration), or Cadence (Scheduling) preferred.

  • Skills:

    • Excellent verbal communication skills to convey information clearly and effectively. Active listening skills to understand patient needs and concerns.

    • Calm tense situations, solve problems to prevent escalation, and maintain a reassuring attitude with all customers, both external and internal.

    • Keen attention to detail to ensure accuracy in the information provided.

    • Knowledge of basic medical terminology.

    • Technical skills and proficiency in the use of basic computer skills, including Microsoft Windows, Excel, Outlook and telephony applications.

What you will do:

  • Schedule and register patient appointments from inbound phone queues in a courteous and professional manner.

  • Promote positive patient experiences by minimizing call wait times and providing exceptional customer service.

  • Handle patient requests, answering all decision tree questions properly and applying correct workflows and protocols.

  • Utilize sharp attention to detail to accurately document relevant information and route encounters to the appropriate location to avoid delays in patient care.

  • Schedule or reschedule patients for appropriate appointments based on available time slots, physician orders/referrals, and length of time required for appointment.

  • Handle patient requests over the phone for multiple hospital outpatient departments, answering all decision tree questions properly and applying correct workflows and protocols.

  • Communicate professionally and appropriately with all patients, physicians, and staff members.

  • Receive, properly respond to, or redirect inquiries from patients, their representatives, payers, providers, internal departments, and other persons or entities.

  • Collect information from patients and enter data into the electronic health record system (EPIC).

  • Pre-Register and verify insurance eligibility, informing patients of their financial responsibility.

  • Meets productivity standards, maintains established QA scores, targets, error ratios and reporting requirements as assigned by department leadership.

  • Attend mandatory staff meetings, stay updated on policy changes, and incorporate them into routines.

  • Communicate any issues or questions to the Manager, Supervisor, or Lead.

  • Utilize tip sheets and knowledge-based articles to problem-solve or troubleshoot scheduling issues.

  • Adhere to privacy (HIPAA) guidelines when speaking with patients and families.

  • Verify order/referral information to ensure all orders are complete, containing the patient's name, procedure, diagnosis, date, and doctor's signature.

  • Contact providers offices to clarify or obtain orders/referrals for outpatient appointments.

  • Search fax solution for patient orders/referrals, as needed, and transcribe accurately matching all patient demographics against the patients EMR.

  • Utilize available tools to verify and document Medical Necessity of outpatient services for Medicare patients in accordance with Local and National Medical Review policies (LMRP).

  • May perform other duties as assigned.

  • This position entails a high level of work performed at a computer terminal throughout the day with consistent use of a telephone or headset equipment.

  • Prolonged sitting.

What you will need: Benefits:

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, and Vision options

  • Tuition Reimbursement

  • Free Parking at designated locations

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off

  • Community Involvement Opportunities


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