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Temp Epic Patient Scheduling Representative information

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How much do temp epic patient scheduling representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for temp epic patient scheduling representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What does a Temp Epic Patient Scheduling Representative do?

A Temp Epic Patient Scheduling Representative is responsible for managing patient appointments using the Epic electronic health records (EHR) system. They work in healthcare settings to schedule, reschedule, or cancel patient visits, answer patient inquiries, and verify insurance or patient information. This temporary role requires strong customer service skills, attention to detail, and familiarity with the Epic system. Representatives often communicate with both patients and healthcare providers to ensure efficient scheduling and support the overall patient experience.

What are the key skills and qualifications needed to thrive as a Temp Epic Patient Scheduling Representative?

To thrive as a Temp Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, typically supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling software is essential, and some employers may require Epic certification or prior hands-on experience. Excellent communication, customer service orientation, and the ability to multitask efficiently set top candidates apart. These skills ensure accurate appointment scheduling, positive patient interactions, and smooth clinic operations in a fast-paced healthcare environment.

What are some common challenges faced by Temp Epic Patient Scheduling Representatives, and how can they be addressed?

Temp Epic Patient Scheduling Representatives often encounter challenges such as learning the nuances of the Epic scheduling system quickly, effectively managing a high volume of patient calls, and adapting to different departmental workflows. To address these challenges, it's helpful to proactively seek hands-on training with Epic, ask colleagues or supervisors for workflow clarifications, and develop strong organizational skills to handle multiple tasks efficiently. Open communication with team members and regularly reviewing updated scheduling protocols can also help ease the transition and ensure a smooth workflow.

What is the difference between Temp Epic Patient Scheduling Representative vs Epic Patient Access Representative?

AspectTemp Epic Patient Scheduling RepresentativeEpic Patient Access Representative
CredentialsBasic healthcare or administrative certifications, familiarity with Epic softwareSimilar certifications, often with additional patient access or customer service training
Work EnvironmentTemporary healthcare settings, clinics, hospitalsHospital front desk, patient registration areas
Employer & IndustryHealthcare facilities using Epic systems, temporary staffing agenciesHospitals, clinics, healthcare providers
Search & Comparison IntentFocus on scheduling tasks, temporary roles, Epic software usePatient registration, appointment management, customer service

The Temp Epic Patient Scheduling Representative primarily handles scheduling appointments within Epic systems on a temporary basis, focusing on managing patient schedules efficiently. In contrast, the Epic Patient Access Representative typically manages patient registration, check-in, and access to services. Both roles require familiarity with Epic software and healthcare environments but differ in their core responsibilities and scope of work.

How to become a Temp Epic Patient Scheduling Representative?

To become a Temp Epic Patient Scheduling Representative, candidates typically need prior experience with Epic scheduling software, strong communication skills, and familiarity with healthcare environments. Employers may require a high school diploma or equivalent and may offer on-the-job training for specific software proficiency.

What cities are hiring for Temp Epic Patient Scheduling Representative jobs?

Cities with the most Temp Epic Patient Scheduling Representative job openings:

What are the most commonly searched types of Epic Patient Scheduling Representative jobs?

The most popular types of Epic Patient Scheduling Representative jobs are:

What states have the most Temp Epic Patient Scheduling Representative jobs?

States with the most job openings for Temp Epic Patient Scheduling Representative jobs include:

Temp Epic Patient Scheduling Representative jobs near you

Centralized Scheduling Rep

Saint Louis, MO • On-site

BJC HealthCare
Health Care and Social Assistance • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 230 frontline employees who took The Breakroom Quiz

190th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about BJC HealthCareexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Additional Information About the Role

BJC is looking to hire a full time Centralized Scheduler to the team!   

Please note: All Applicants must successfully pass a typing test to be eligible for further consideration. An email will be sent out and you will be allowed 2 attempts. Please complete in a timely manner.  

Additional Preferred Requirements

    • Training will be on-site at BJC at the Commons 20 weeks 8-4:30 including a 30 min lunch
    • Remote Hours: Monday -Friday 9Am-5:30 Pm, including a 30 min lunch. 
    • This Position will also have a Saturday Rotation every 12 weeks from 8 am-12PM. 
    • This Role will handle Patient Information and scheduling for Out Patient Radiology Test such as: MRI's, CT scans, Mammograms. 
    • Preferred experience: Customer Service experience, EPIC, Patient Registration, Call Center experience, Patient Scheduling. 
    • Daily Pay! 

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.


Preferred Qualifications

Role Purpose

The Centralized Scheduling Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Centralized Scheduling Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and making a personal connection. The patient experiences vary broadly based on their medical needs and accuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verficiation and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety, as well as ensuring a high-level of accuracy when selecting the test to be scheduled. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.

Responsibilities

  • Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them. Attention to detail is essential to ensure accurate patient records and scheduled services. Communicate in a professional, positive, and patient-focused manner with all patients, families, provider offices, and co-workers by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI. Working independently, this team member will consistently meet or exceed quality standards.
  • 'The responsibilities of this position include hospital pre- registration and scheduling within multiple BJC systems, and across multiple BJC hospitals. Assures proper patient identification, pre-registers (to include validation of patient demographics and insurance verification), schedules test according to order on file (when available) in a fast paced environment. Attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure. Coordinate the proficient scheduling of appointments to best meet the patient and department needs.'
  • In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), & HIPAA Privacy Standards. This position requires a higher level of independent thinking in order to solve complex issues.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

    • Minimum Requirements

    Education

  • High School Diploma or GED

    • Experience

  • <2 years

    • Preferred Requirements

    Education

  • Associate's Degree

    • Licenses & Certifications

  • CHAA

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Qualifications:

    Role Purpose

    The Centralized Scheduling Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Centralized Scheduling Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and making a personal connection. The patient experiences vary broadly based on their medical needs and accuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verficiation and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety, as well as ensuring a high-level of accuracy when selecting the test to be scheduled. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.

    Responsibilities

  • Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them. Attention to detail is essential to ensure accurate patient records and scheduled services. Communicate in a professional, positive, and patient-focused manner with all patients, families, provider offices, and co-workers by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI. Working independently, this team member will consistently meet or exceed quality standards.
  • 'The responsibilities of this position include hospital pre- registration and scheduling within multiple BJC systems, and across multiple BJC hospitals. Assures proper patient identification, pre-registers (to include validation of patient demographics and insurance verification), schedules test according to order on file (when available) in a fast paced environment. Attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure. Coordinate the proficient scheduling of appointments to best meet the patient and department needs.'
  • In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), & HIPAA Privacy Standards. This position requires a higher level of independent thinking in order to solve complex issues.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

    • Minimum Requirements

    Education

  • High School Diploma or GED

    • Experience

  • <2 years

    • Preferred Requirements

    Education

  • Associate's Degree

    • Licenses & Certifications

  • CHAA
    • Education:UNAVAILABLEEmployment Type: FULL_TIME
    BJC Healthcare logo

    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

    View All BJC Healthcare Jobs

    What BJC Healthcare employees say

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    Benefits

    Hours and flexibility

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